4/10 Fair
25 April 2022
Disappointed
While booking online it stated rooms came with cooking utensils, mini fridge, microwave and other items but was not in the room. Even the microwave was not included in the room when it did state while booking online. Bedsheets were dirty. Didn’t even get ocean view rooms. Less staffs onsite for restaurant service. The day of check in the computer system was down. While waiting in line for checking one person just cut off line and went ahead to check in but staffs at reception didn’t say anything. Not so warm in welcoming. During check out they were counting pool towels as if I am taking towels home with me. I booked 3rooms for two nights but experience was terrible. I would not want to go back and would not recommend it to anyone either.
Ashmeeta, 2-night family trip
Verified Hotels.com guest review