Hôtel Mercure Marseille Canebière Vieux-Port

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In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of Hôtel Mercure Marseille Canebière Vieux-Port

Hôtel Mercure Marseille Canebière Vieux-Port

4.0 star property
4-star hotel with restaurant, near Old Port of Marseille

8.3/10 Very good

144 verified Hotels.com guest reviews

Guests rated location

  • Shopping17 positive mentions
  • Walkable15 positive mentions
  • Convenient10 positive mentions

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is Rs 110
Price available on 22/05/2022
Map
48 La Canebiere, Marseille, 13001
Main amenities
  • 90 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference center
  • 2 meeting rooms
  • 24-hour front desk
  • Laundry service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In 1st Arrondissement
  • Old Port of Marseille - 2 min walk
  • Museum of European and Mediterranean Civilisations - 19 min walk
  • Catalan Beach - 26 min walk
  • Timone Hospital - 29 min walk
  • Grand Port Maritime de Marseille - 32 min walk
  • La Corniche - 45 min walk
  • Marseille Tourism Office - 3 min drive
  • Hotel de Ville - 7 min drive
  • Palais Longchamps - 2 min drive
  • Fort Saint Jean - 3 min drive

Getting around

  • Marseille - Provence Airport (MRS) - 25 min drive
  • Marseille Saint Charles Station - 10 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 11 min walk
  • Marseille St-Charles Station - 14 min walk
  • Noailles Station - 3 min walk
  • Vieux-Port Station - 5 min walk
  • Colbert Metro Station - 8 min walk

About this property

Hôtel Mercure Marseille Canebière Vieux-Port

When you stay at Hôtel Mercure Marseille Canebière Vieux-Port, you'll be within a 15-minute drive of Old Port of Marseille and Grand Port Maritime de Marseille. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Le Capucin, which serves local cuisine and is open for lunch and dinner. Rooms at this upscale hotel offer room service and free WiFi. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Noailles Station is 3 minutes and Vieux-Port Station is 5 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (EUR 14 per day; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Beach nearby
  • Kayaking nearby
  • Water skiing nearby

Working away

  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • French
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Le Capucin - This brasserie specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Le Feuillant - Onsite bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.48 per person, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 14 per day (1148 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Marseille Canebiere Hotel
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port MARSEILLE
Mercure Marseille Canebiere Vieux Port Hotel
Mercure Marseille Canebiere Vieux Port Hotel MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port
Hôtel Mercure Marseille Canebière Vieux-Port Hotel
Hôtel Mercure Marseille Canebière Vieux-Port Marseille
Hôtel Mercure Marseille Canebière Vieux-Port Hotel Marseille

Frequently asked questions

Overall score and ratings

8.3

Very good

8.9/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Poor

DO NOT STAY - Hotels takes money from your account
Please DO NOT STAY at this hotel. Hotel charges your account after your stay, with no prior notice or information. They also don't respond to client complaint emails. Note : this is not the first time, other clients have also had same experiences. If you are reading this review, it means i still have not been paid back, and the hotel remains unresponsive.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Roxana Alexandra, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Terible hotel
Terible stafff, nebėr stay here!!!, they stilingas money from your acount!!!!
Darius, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

They will clean your bank acount !!!!
Terible hotel with terible staff, they took money from my acount and cant get t back!! On check in they charge 640€ deposit, after 2 days į payd 509 for 2 days staing and extend my arieing for 1 more day my acount was charged for 350 € more !! My money iš frozen !!! Į cant buy the plain tickets becouse į dont have enought money in my acount!!! Never stay in this hotel!!!!!!
Darius, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with an excellent location near the old port, though you have to understand that this part of Marseille can be a little rough. Parking in the paid public lot is a bit far away.
Daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicely decorated hotel. Great location on the Canebiere. Staff was friendly and helpful. Comfortable room. Pleased with our stay.
Kylee, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean trendy and great location
Justin, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

3.5 stars
Would consider it a 3.5 star hotel - excellent location though.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, convenient and comfortable property in a great location on the main shopping street and walking distance to the old port. Friendly and efficient staff.
Stephanie, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel itself was in very good condition, walkable distance to old port within 5 minutes. The area, however, was not the best. Surroundings did not look too safe and quite loud
3-night romance trip
Verified Expedia guest review