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Novum Hotel Graf Moltke Hamburg

Pet-friendly hotel connected to the convention center, within easy reach of Miniatur Wunderland

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Novum Hotel Graf Moltke Hamburg

Photo gallery for Novum Hotel Graf Moltke Hamburg

Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior
Free daily buffet breakfast
Shower, eco-friendly toiletries, hair dryer, towels
Exterior

Overview of Novum Hotel Graf Moltke Hamburg

7.4 out of 10 Good
7.4/10 Good

Property highlights

  • Free breakfast
  • Pet-friendly
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
Map
Steindamm 1, Hamburg, HH, 20099
Main amenities
  • Weekly housekeeping
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage
  • Reception hall
Feel at home
  • Children stay free
  • Private bathroom
  • Blackout drapes/curtains
  • Elevator
  • Cable TV service
  • Limited housekeeping

Room options

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Comfort Single Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Single Room, 1 Twin Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Triple Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Basic Single Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Basic Single Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Economy Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Single Room, 1 Twin Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Property entrance

Family Room

  • 29 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Sofa Bed OR 3 Twin Beds and 1 Large Twin Sofa Bed

About this area

What's nearby

  • In Hamburg City Center
  • Miniatur Wunderland - 24 min walk
  • Elbe Philharmonic Hall - 34 min walk
  • Reeperbahn - 39 min walk
  • Hamburg City Hall - 3 min drive
  • St. Michaelis Church - 5 min drive
  • St. Pauli Piers - 6 min drive
  • Fish Market - 7 min drive
  • Hagenbeck Zoo - 11 min drive
  • Volksparkstadion - 13 min drive
  • Barclays Arena - 15 min drive

Getting around

  • Hamburg Airport (HAM) - 29 min drive
  • Hamburg Central Station - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Dammtor Station - 22 min walk
  • South Central U-Bahn - 2 min walk
  • North Central U-Bahn - 5 min walk
  • Mönckebergstraße Station - 7 min walk

Restaurants

  • Coffee Fellows - Kaffee, Bagels, Frühstück - 2 min walk
  • Dean & David - 3 min walk
  • McDonald's - 4 min walk
  • Schweinske Hamburger Hauptbahnhof - 4 min walk
  • Small Talk - 3 min walk
Map

About this property

Novum Hotel Graf Moltke Hamburg

Novum Hotel Graf Moltke Hamburg puts you 1.3 mi (2 km) from Miniatur Wunderland and 1.7 mi (2.8 km) from Elbe Philharmonic Hall. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:30 AM. Also, this hotel is 2 mi (3.2 km) from Reeperbahn and 4.7 mi (7.6 km) from Hagenbeck Zoo. Public transportation is just a short walk: South Central U-Bahn is steps away and North Central U-Bahn is 5 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (EUR 10 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1880
  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Weekly housekeeping
  • In-room safe
  • Eco-friendly toiletries

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Parking is available nearby and costs EUR 10 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Graf Hamburg
Graf Moltke Novum Hotel
Graf Moltke Novum Hotel Hamburg
Hamburg Graf Moltke
Moltke Hamburg
Novum Graf Moltke
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke
Novum Hotel Graf Moltke Hamburg
Novum Hotel Hamburg Graf Moltke
Graf Moltke Top Hotel
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke Hamburg Hotel
Novum Hotel Graf Moltke Hamburg Hamburg
Novum Hotel Graf Moltke Hamburg Hotel Hamburg

Frequently asked questions

Does Novum Hotel Graf Moltke Hamburg offer free cancellation for a full refund?
Yes, Novum Hotel Graf Moltke Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novum Hotel Graf Moltke Hamburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novum Hotel Graf Moltke Hamburg?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Novum Hotel Graf Moltke Hamburg?
Sorry, there's no onsite parking at Novum Hotel Graf Moltke Hamburg.
What are the check-in and check-out times at Novum Hotel Graf Moltke Hamburg?
You can check in from 3:00 PM - anytime. There's a charge of EUR 15.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15.00 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Novum Hotel Graf Moltke Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) and Casino Reeperbahn (6-min drive) are both nearby.
What is there to do at Novum Hotel Graf Moltke Hamburg and nearby?
Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course.
What's the area around Novum Hotel Graf Moltke Hamburg like?
Novum Hotel Graf Moltke Hamburg is in Hamburg City Center, a short 2-minute walk from South Central U-Bahn and 4 minutes' walk from Moenckebergstrasse.

Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Dated but OK
An older building so layout and rooms a little dated. Nevertheless comfortable and clean. It is on a noisy street corner, fine with double glazed windows closed, but very noisy when windows open. 14 hotels across four countries in three weeks, all prebooked, and this is the first one where i have had to complete a registration form and had my passport studied, including even my place of birth!
John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

If you dislike cigarette smoke, must avoid
Great central location, solid free breakfast are the positives. Negatives: musty and the entire place smells like cigarettes', even in ostensibly smoke free rooms. The shower requires a person be nimble -- very difficult to enter or exit.
Jeff, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel in general is clean, breakfast is okay, not much selection at the buffet. No AC, we had to keep the windows open and we hear a lot screaming/ yelling from people on the streets. There seem to be a lot of homeless people at the vicinity.
Glady, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

hotel location is best for us
alex, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Stacey, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was reasonably priced and city tax was only an additional EUR 3.50 !! Bargain !! I enjoy walking and this is actually in a good location to access local sights. There are however lots of homeless people sleeping rough in shop doorways... people begging... and groups of ethnic males hanging around who look like immigrant refugees ! The hotel itself was clean, comfortable and spacious.
Verified Expedia guest review

8/10 Very good

Very close to the central train station but the area is not that nice
Victor, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Pleasantly surprised.
Good sized room, very clean. It is a budget hotel but for £60 includes breakfast. Much better than I was expecting. Location is pretty good very near to the central station. Would have liked a kettle in the room.
Jonathan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Hotel is very clean but dated, staff all friendly and comes with free breakfast. Hotel is 200meters from train station.
Joe, 3-night trip with friends
Verified Ebookers guest review

8/10 Very good

The hotel was very clean on arrival, although house keeping do not clean the room daily, I did ask for a clean mid-stay, which was completed. The reception are very helpful and some are friendly. Except for one young man who was very rude, when I came in to collect my keys, this was on the evening of 1st January about 8.30pm. I had not seen him before at reception. I should have complained to management the next morning as I was checking out but I was not asked if my stay had been ok, so I was not tea given the opportunity but I do feel he should be spoken to about his abrupt & rude attitude. If this had happened again I would definitely haff be e spoken to management.
Rosemarie, 5-night trip
Verified Hotels.com guest review