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1 room, 2 adults

Gran Melia Fénix - The Leading Hotels of the World, Madrid, Spain

5-star5 stars
Hermosilla 2, Madrid, Madrid, 28001, Spain

Luxury hotel with restaurant, near Paseo del Prado
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,655 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice

Gran Melia Fénix - The Leading Hotels of the World, Madrid, Spain

from Rs14,437
  • Classic Room
  • Premium
  • Room
  • One Bedroom Suite Red Level Lounge Access
  • Gran Premium with Jacuzzi Red Level Lounge Access
  • Suite
  • Supreme
  • Junior Suite Red Level Lounge Access
  • Deluxe Junior Suite Red Level Lounge Access
  • Presidential Penthouse Suite Red Level Lounge Access
  • Suite, 1 Bedroom (Red Level Lounge Access 2 Adults & 2 Children)
  • Suite, 1 Bedroom (Red Level Lounge Access 2 Adults & 1 Child)
  • Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)
  • Suite, 2 Bedrooms
  • Family Room
  • Family Room
  • Penthouse (Suite Red Level Lounge Access 4Adults)
  • Penthouse (2 Adults + 2 Children)
  • Penthouse (3 Adults + 1 Child)
  • Suite
  • One Bedroom Master Suite Red Level (2Adults & 1Kid)
  • Presidential Penthouse (Suite Red Level Lounge Access 4Adults)
  • Presidential Penthouse (Suite Red Level Lounge Access 2Adults & 2Kids)
  • Presidential Penthouse (Suite Red Level Lounge Access 3Adults & 1Kid)
  • Premium Room (3 Adults)
  • Premium Room (2 Adults + 1 Child)
  • Deluxe Room (Level 3 Adults)
  • Deluxe Room (Red Level 2 Adults + 1 child)
  • Suite, 2 Bedrooms (Red Level (5 Adults ))
  • Suite, 2 Bedrooms (Red Level 4 Adults + 1 Child)
  • Presidential Suite (Red Level penthouse 2 Adults+1Child)
  • Penthouse (2 Adults + 1 Child)

What’s around Gran Melia Fénix - The Leading Hotels of the World, Madrid, Spain

Landmarks

  • In Salamanca
  • Paseo del Prado - 11 min walk
  • El Retiro Park - 12 min walk
  • Gran Via Street - 15 min walk
  • Thyssen-Bornemisza National Museum - 16 min walk
  • Prado Museum - 19 min walk
  • Puerta del Sol - 22 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 27 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 17 min drive
  • Madrid Recoletos Station - 5 min walk
  • Nuevos Ministerios Station - 29 min walk
  • Madrid Atocha Station - 29 min walk
  • Colon Station - 4 min walk
  • Serrano Station - 5 min walk
  • Velazquez Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Spa treatment room(s)
  • Health club
Working away
  • 24-hour business center
  • Conference space size (feet) - 1292
  • Conference space size (meters) - 120
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1953
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurant Caray - Onsite restaurant.

DRY Martini - Onsite cocktail bar.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of the Leading Hotels of the World.

Gran Melia Fénix - The Leading Hotels of the World, Madrid, Spain’s small print

Also known as

  • Gran Melia Fénix - The Leading Hotels of the World Hotel
  • Gran Melia Fenix Hotel
  • Gran Melia Fenix Hotel Madrid
  • Gran Melia Fenix Madrid
  • Gran Melia Hotel Madrid
  • Gran Melia Madrid
  • Gran Melia Fénix - The Leading Hotels of the World Madrid
  • Gran Melia Fénix - The Leading Hotels of the World Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs EUR 35.00 per day

Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 105 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 444 reviews

Exceptional 10.0
Best of the best
Perfect, as always. Excellent facilities, friendly and helpful team and perfect location.
Guilherme, us1 night trip
Exceptional 10.0
Grand experience at Gran hotel
Besides quite elegant, their staff are uniformly eager to be extremely helpful.
Dale, us3 night trip
Exceptional 10.0
great hotel
Beautiful hotel great location. Friendly people. The food delicious Highly recommend this hotel. We got great price for our stay.
rossana, us1 night business trip
Exceptional 10.0
Stay here! :)
Fantastic and characterful hotel that chills you out from the heat and bustle of Madrid.
Paul, gbOther trip
Fair 4.0
非常非常旧,房间很小,床只有1.5米吧,洗澡水流小的不能接受,也不是很干净,房间隔音也不好。酒店服务好,这是唯一的有点。另外停车每天要交35欧元。
shuyu, hkFamily trip

Gran Melia Fénix - The Leading Hotels of the World, Madrid, Spain

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