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1 room, 2 adults

AC Hotel Cuzco by Marriott, Madrid, Spain

4-star4 stars
Paseo de la Castellana, 133, Madrid, Madrid, 28046, Spain

4-star hotel with restaurant, near Santiago Bernabeu Stadium
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.6
Location
Great location
Service
Fantastic service
Room
Great room
WiFi
Regular internet service
135See all 135 Hotels.com reviews
From 951 reviews

TripAdvisor Traveller Rating

AC Hotel Cuzco by Marriott, Madrid, Spain

from Rs5,855
  • Standard Room, 1 King Bed, City View
  • Superior Room, 1 King Bed
  • Suite, 1 King Bed
  • Standard Room, 1 King Bed (Plus)
  • Triple Room, 1 King Bed with Sofa bed
  • Standard Room, 2 Twin Beds, City View

What’s around AC Hotel Cuzco by Marriott, Madrid, Spain

Landmarks

  • In Tetuan
  • Santiago Bernabeu Stadium - 11 min walk
  • Paseo de la Castellana - 1 min walk
  • Plaza de Castilla - 11 min walk
  • Avenida America - 31 min walk
  • U.S. Embassy - 36 min walk
  • Hospital La Paz - 38 min walk
  • Gate of Europe - 11 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 14 min drive
  • Nuevos Ministerios Station - 18 min walk
  • Madrid Chamartín Station - 25 min walk
  • Madrid Ramon Y Cajal Station - 6 min drive
  • Cuzco Station - 2 min walk
  • Tetuan Station - 9 min walk
  • Plaza de Castilla Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 318 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Steam room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7599
  • Conference space size (meters) - 706
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

AC Lounge - This gastropub specializes in Spanish cuisine and serves breakfast, lunch, and dinner.

AC Hotel Cuzco by Marriott, Madrid, Spain’s small print

Also known as

  • AC Cuzco
  • Hotel Cuzco AC
  • Ac Cuzco Hotel Madrid
  • Ac Cuzco Madrid
  • AC Cuzco Hotel
  • AC Cuzco Marriott
  • AC Cuzco Marriott Madrid
  • AC Hotel Cuzco
  • AC Hotel Cuzco Marriott
  • AC Hotel Cuzco Marriott Madrid
  • AC Marriott Cuzco
  • Hotel AC Cuzco Marriott

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Optional extras

Self parking costs EUR 30 per day

Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Wired Internet access is available in guestrooms for EUR 8 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 135 reviews

Fair 4.0
Good hotel but lacks of security at night
My coworker’s cellphone and wallet was stolen from her purse on the lobby bar. We couldn’t find any security guard when this happened. Felt very insecure after 11pm as there is no one to guard. And anyone from the outside can go inside the hotel to any floor without a key card.
us3 night business trip
Very good 8.0
The only complain is about my door lock. It broke down and no chance to repair it during weekend. So I had to go with bellboy keys everytime I wanted to go to my room.
Samuel, us2 night family trip
Exceptional 10.0
Excellent services
Very excellent services and kindness.
LLOYD, us2 night family trip
Fair 4.0
Negative stay at AC Cuzco
I had numerous issues while staying at this hotel. 1- I emailed the hotel 4-5 days before my stay to add my Marriott number to my file, and put in a request for an early check-in if possible. Not only did they never reply, but my number was never added to my file. In fact, when I checked in they said they would add it to my file, but it was not until after checking out, that I realized it was never added. 2- As well, without notice, the water went out in the hotel for hours, which meant I had to go to work post gym, no shower. There is no excuse for this, and there was no attempt at an apology made. 3- When I left the hotel, a staff member brought my bag to a taxi, not by a taxi stand but in front of the hotel. I saw him receive some money from the taxi driver in a handshake. The taxi driver (lic 01804) then took me on a long drive, in the opposite direction that I was heading. I don't if the bell boys get a little kickback from a taxi driver, but a trip that was double the length of time making me late for a meeting, and double the cost was unacceptable. There certainly were some lovely staff I met as well, but overall, I would not recommend this hotel to anyone.
Tara, caBusiness trip
Exceptional 10.0
Great Hotel
We based ourselves here for the MadCool Festival. Excellent rooms and service. Will use the hotel again for sure.
Andrew, usRomance trip

AC Hotel Cuzco by Marriott, Madrid, Spain

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