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Photo gallery for Pollera

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Overview of Pollera

VIP Access


3.0 star property
3-star hotel within walking distance of Main Market Square

8.8/10 Fabulous

84 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Laundry facilities
Ul.Szpitalna 30, Kraków, malopolskie, 31-024
Main amenities
  • Daily housekeeping
  • Self parking
  • Front-desk safe
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower

Room options

About this area

What's nearby

  • In Kraków Old Town
  • Main Market Square - 6 min walk
  • Oskar Schindler Factory - 13 min drive
  • Wawel Castle - 16 min drive
  • Wieliczka Salt Mine - 32 min drive

Getting around

  • John Paul II - Balice Airport (KRK) - 30 min drive
  • Wieliczka Station - 15 min drive
  • Kraków Główny Station - 16 min walk
  • Kraków Plaszów Station - 16 min drive


  • KFC - 1 min walk
  • Szalone Widelce - 2 min walk
  • Pijalnia Wódki i Piwa - 2 min walk
  • Babcia Malina - 1 min walk
  • Beer House Pub Restauracja Pizzeria - 2 min walk

About this property


Pollera offers a great location, putting you within just a 10-minute walk of Main Market Square. The helpful staff and location get good marks from fellow travelers.


English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms


  • Check-in time from 3:00 PM - 11:30 PM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (PLN 100 per day)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Safe-deposit box at front desk


  • Elevator


  • English
  • Polish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • Local maps

Fees & policies


  • Self parking costs PLN 100 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.


<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków
Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków

Frequently asked questions

Does Pollera offer free cancellation for a full refund?
Yes, Pollera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pollera?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pollera?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pollera?
Yes. Self parking costs PLN 100 per day. Parking spots may be limited.
What are the check-in and check-out times at Pollera?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11:00 AM.
What's the area around Pollera like?
Pollera is a short 6-minute walk from Main Market Square and 4 minutes' walk from Kraków Barbican. Travelers say this hotel is in a good location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Great hotel in great location
Hotel is in a great location and staff are all friendly. It's rustic and has loads of character. The room was big with some quirks, only down size was the bed was quite small.
Tom, 3-night trip
Verified guest review

10/10 Exceptional

Pawel, 1-night business trip
Verified guest review

10/10 Exceptional

Pollera get top points!!
I absolutely loved my stay here. The lady with short hair and the gentleman who checked me in on Thurs eve (7pm/8pm ) were absolutely lovely. They ALWAYS took time to actually talk to me and ask about my day / plans and it felt organic rather than just a general ask. I had a suite (Birthday treat #117) and I was blown away - it was huge. The pictures are very accurate as to what you will get (a separate bath and shower) , mini fridge, kettle and coffee machine , secret (but cleverly disguised) wardrobe , two screens which I was easily able to connect to cast from Netflix / Prime. The location is FANTASTIC. I was able to walk everywhere - there are bars and clubs in super close proximity (club coco was great and is 1 min walk away) , there are restaurants close buy and conveniences stores think spar / Londis that are less than 1 min away and open late. One tip - get an uber or bolt from the airport it should not be more than 55 PLN at the most each way. This is far cheaper than transfers which can be double this price. I cannot wait to return to this amazing country and even more amazing hotel
3-night trip
Verified guest review

8/10 Very good

Lovely building located in the old town on a quiet square. Walking distance to train station and main square. Excellent staff, very welcoming and helpful. Hotel slightly dated but very comfortable.
Ian, 5-night trip
Verified Expedia guest review

8/10 Very good

Great location
Very good hotel centeral for all sightseeing. Basic put clean and tidy Reception staff very helpful and attentive
Carl, 3-night trip
Verified guest review

10/10 Exceptional

Old style hotel in front of the opera house. Five minutes from the main square and six minutes from the main station. Staff were polite and attentive and spoke English. If you want glitz this isn’t the place for you, when you want old world three star it’s the place for you. I’ll be back, with my family.
Brian, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the location and the quaint look of the hotel. It truly felt like a old mansion but with all the amenities.
sharon, 2-night family trip
Verified guest review

10/10 Exceptional

Very satisfied with my room, staff and location.
Jin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel & Location
Decent hotel Great location Very friendly staff Clean and comfortable Perfect for exploring the city I’d definitely stay here again
Lee, 3-night trip with friends
Verified guest review

10/10 Exceptional

Weekend in kraków with friends
Very helpful and friendly staff. Breakfast excellent with lots of choice. Warm hotel on a cold day.
Christopher, 2-night trip with friends
Verified guest review