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All properties in Cairns (and vicinity), Queensland, Australia
1 room, 2 adults

Crystalbrook Bailey

5-star5 stars
163 Abbott Street, Cairns (and vicinity), QLD, 4870, Australia

Luxury hotel with outdoor pool, near Cairns Esplanade
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Would prefer to stay at Flynn next time. Pool was so small and they advertised multiple…Apr 19, 2021
  • Exceptional Service for an unforgettable 5 day trip. The staff are the difference! They…Apr 1, 2021

Crystalbrook Bailey

from Rs15,283
  • Urban Queen
  • Urban Master
  • Family Urban
  • Urban King
  • One Bedroom Residence
  • Two Bedroom Residence
  • Three Bedroom Residence
  • Urban Twin

What’s around Crystalbrook Bailey


  • In Cairns Central Business District
  • Cairns Esplanade - 7 min walk
  • Cairns Marlin Marina - 10 min walk
  • Reef Fleet Terminal - 10 min walk
  • Cairns Central Shopping Centre - 10 min walk
  • Cairns Convention Centre - 14 min walk
  • Cairns Night Markets - 2 min walk
  • Kick Contemporary Arts - 2 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 11 min drive
  • Cairns Station - 12 min walk
  • Freshwater Station - 15 min drive
  • Redlynch Station - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 217 rooms


  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite self parking (AUD 12 per day)

  • Onsite valet parking (AUD 22 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Elevator
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • First-run movies
  • Netflix
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


CC's Bar & Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Crystalbrook Bailey’s small print

Also known as

  • Crystalbrook Bailey Hotel
  • Crystalbrook Bailey Cairns
  • Crystalbrook Bailey Hotel Cairns
  • Bailey a Crystalbrook Collection Hotel
  • Bailey a Crystalbrook Collection Hotel Residence


Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 9:00 PM.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

Deposit: AUD 75 per day

Optional extras

Credit card charges are subject to an extra charge of 1 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 12 per day

Valet parking costs AUD 22 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crystalbrook Bailey

  • Does Crystalbrook Bailey offer free cancellation for a full refund?
    Yes, Crystalbrook Bailey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crystalbrook Bailey?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crystalbrook Bailey?
    Yes. Self parking costs AUD 12 per day. Valet parking costs AUD 22 per day. Parking spots may be limited.
  • Is there a pool at Crystalbrook Bailey?
    Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
  • Are pets allowed at Crystalbrook Bailey?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Crystalbrook Bailey?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Crystalbrook Bailey?
    Yes, there's an onsite restaurant, CC's Bar & Grill. Nearby restaurants include Oasis Kebab (3-min walk), Grill'd (3-min walk), and Perrotta's at the Gallery (4-min walk).
  • Is there an onsite casino at Crystalbrook Bailey?
    No, this hotel doesn't have a casino, but Reef Hotel Casino (9-min walk) and Cazalys Cairns (5-min drive) are both nearby.
  • What is there to do at Crystalbrook Bailey and nearby?
    Crystalbrook Bailey has an outdoor pool and a 24-hour fitness center.

Recent reviews

Exceptional 9.4 From 118 reviews

Exceptional 10.0
Gorgeous Accommodation
The rooms were beautifully appointed, clean and a pleasure to stay in. Will definitely be returning. Amazing reception area with smiling staff. So good to arrive after flying in so late!.
Delia, au1 night business trip
Exceptional 10.0
Joe ad pam
Baileys is very central to the city centre and the rooms were great.A very modern hotel and covd safe
Pam, au1 night trip with friends
Very good 8.0
Almost brand new apartments
au1 night trip
Very good 8.0
City stay in cairns
Room were lovely and clean and new,but a little too small.being a new hotel in a warm climate you would think the swimming pool would have be bigger,it was pretty pathetic actually.
Sonia, us4 night trip
Very good 8.0
Nice hotel just a shame that the bars and restaurants werent open it would have made such a difference
Rianna, au4 night trip
Exceptional 10.0
Loved my stay at Bailey. Centrally located, great new hotel with great facilities and the hotel staff were so friendly and accomodating. Would highly recommend.
au1 night business trip
Exceptional 10.0
Fabulously clean and spacious room, loved it
Ben, au1 night trip
Exceptional 10.0
Very clean new and beautiful! Loved the service we received and the facilities
au2 night romance trip
Exceptional 10.0
The best! Loved absolutely everything! Staff were amazing and the Baily was stunning!!!
au1 night trip
Very good 8.0
I liked the decor. I thought the staff were friendly. The hotel was close to the lagoon, night markets and shops.
Burtom, au3 night trip

Crystalbrook Bailey