Hilton Colon Guayaquil

Photo gallery for Hilton Colon Guayaquil

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
42-inch Smart TV with cable channels, iPod dock, pay movies

Overview of Hilton Colon Guayaquil

Hilton Colon Guayaquil

4.5 star property
Luxury hotel with spa, near Policentro

8.5/10 Fabulous

414 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Internet access
  • Airport transfer
  • Gym
The price is Rs 99
Price available on 29/05/2022
Map
Av Francisco de Orellana Mz 111, Guayaquil
Main amenities
  • 294 smoke-free guestrooms
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Free airport shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Kennedy
  • Policentro - 20 min walk
  • Mall del Sol Commercial Center - 3 min drive
  • San Marino Mall - 8 min drive
  • Guayaquil Convention Center - 8 min drive
  • City Mall - 8 min drive
  • BLS Spain Visa Application Centre Guayaquil Ecuador - 14 min drive
  • Malecon 2000 - 16 min drive
  • Guayaquil Metropolitan Cathedral - 16 min drive
  • Santa Ana Hill - 14 min drive
  • Banco Pichincha Monumental Stadium - 21 min drive

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 8 min drive
  • Duran Train Station - 17 min drive
  • Free airport shuttle

About this property

Hilton Colon Guayaquil

Hilton Colon Guayaquil is just 1.6 mi (2.5 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Portofino, one of 5 restaurants, serves international cuisine and is open for dinner. An outdoor pool and a poolside bar are other highlights, and rooms at this luxurious hotel offer up nice touches like iPod docks and rainfall showerheads. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 294 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite extended parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (44778 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Elements Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days.

Dining

Portofino - This restaurant specializes in international cuisine and serves dinner only.
Sal y Pimienta - This restaurant serves breakfast, lunch, and dinner. Open daily.
Vereda Tropical - Overlooking the pool, this restaurant serves lunch and dinner. Open daily.
Kioto Sushi Bar - This sushi bar serves lunch and dinner. Open daily.
Cafe Colon - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
  • Service fee: 2.5 percent

Optional extras

  • WiFi is available in public areas for USD 14.64 (rates may vary)
  • Wired Internet access is available in public areas for USD 14.64 (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 32 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 42.7 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Colon Guayaquil
Colon Hilton Guayaquil
Guayaquil Hilton
Guayaquil Hilton Colon
Hilton Colon
Hilton Colon Guayaquil
Hilton Colon Hotel
Hilton Colon Hotel Guayaquil
Hilton Guayaquil
Hilton Guayaquil Colon
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Colon Guayaquil Hotel
Hilton Colon Guayaquil Hotel
Hilton Colon Guayaquil Guayaquil
Hilton Colon Guayaquil Hotel Guayaquil

Frequently asked questions

Overall score and ratings

8.5

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Beautiful hotel , quiet and clean.
Fabian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Atreyee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ok but no concierge to help about to explore city
Nena Flor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Agustin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Food order gone wrong all the way
Overall it was an ok experience. But, water flow on shower was poor, we asked for room service, it was a huge order for 11 people. I want to elaborate more on this issue because I feel they can do better. I ordered room service, on the menu, the breakfast I ordered included juice, but later they called me to explain that for room service I have to pay separate for the juice. I ordered 5 breakfast, I paid for 5, but only 4 were delivered. I called because the 2 omelettes I ordered did not come together with the rest of the breakfast, at that time 2 of my guests left already, so I tried to cancel 1 omelette, but I already signed the bill, so they credit me with a delicious dessert. I was dissapointed by all the food service. Prior to this breakfast order, I ordered the day before lunch, the fish was too salty, the soups were the same. Overall the food part for the room service is off. For the type of hotel they promote to be, I had better. Radisson's foods still beat them.
Rosa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Maria m, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The experience was nice overall but the building definitely needs a updated and refreshing. I purchase a additional night so my parents can stay with me the locks of the door dint work .carpet was dirty on the floors , at this time I guess not hotel needs carpets specially in the social areas , services was good but short staff in the restaurant
Maria m, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The service and qttention to guest was on top Have stay here 2 times and will keep staying
iris, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was excellent! Went above and beyond to make our stay perfect.
Cyndi, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent hotel Great service well located
Luis, 1-night family trip
Verified Expedia guest review