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Comfort Inn The Pointe

Photo gallery for Comfort Inn The Pointe

Aerial view
Courtyard
Aerial view
Desk, iron/ironing board, free WiFi, bed sheets
Free daily on-the-go breakfast

Overview of Comfort Inn The Pointe

Comfort Inn The Pointe

3.0 star property
3-star hotel within walking distance of Rainbow Bridge
8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Free breakfast
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
1 Prospect Pointe, Niagara Falls, NY, 14303
Main amenities
  • Housekeeping (on request)
  • Fitness center
  • Self parking
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Conference space
  • Meeting room
  • Gift shops/newsstands
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker

Room options

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • In Downtown Niagara Falls
  • Niagara Falls State Park - 2 min walk
  • Seneca Niagara Resort & Casino - 5 min walk
  • Rainbow Bridge - 6 min walk
  • American Falls - 15 min walk
  • Clifton Hill - 15 min walk
  • Fallsview Indoor Waterpark - 17 min walk
  • Fallsview Casino - 31 min walk
  • Horseshoe Falls - 35 min walk
  • Maid of the Mist - 2 min drive
  • Aquarium of Niagara - 1 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive
  • Niagara Falls Station - 3 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 5 min drive

Restaurants

  • One Niagara Welcome Center - 1 min walk
  • Hard Rock Cafe - 2 min walk
  • Tim Hortons - 9 min walk
  • Flip Burger - 3 min walk
  • Starbucks - 6 min walk

About this property

Comfort Inn The Pointe

When you stay at Comfort Inn The Pointe, you'll be in a great location, within just a 10-minute walk of Niagara Falls State Park and Seneca Niagara Resort & Casino. Guests can enjoy the fitness center or take advantage of nearby hiking/biking trails. Also, Fallsview Casino and American Falls are just a 5-minute drive away. Fellow travelers like the overall property condition.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 7:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 10.00 per night)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Meeting room
  • Conference space (1056 square feet)

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available

Room amenities

Be entertained

  • 40-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Parking

  • Self parking costs USD 10.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Frequently asked questions

Does Comfort Inn The Pointe offer free cancellation for a full refund?
Yes, Comfort Inn The Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Comfort Inn The Pointe?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Comfort Inn The Pointe?
Sorry, pets aren't allowed.
Is parking offered on site at Comfort Inn The Pointe?
Yes. Self parking costs USD 10.00 per night. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn The Pointe?
You can check in from 4:00 PM - 7:00 AM. Check-out time is 11 AM. Late check-out is available for a charge.
Is there an onsite casino at Comfort Inn The Pointe?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (5-min walk) and Casino Niagara (19-min walk) are both nearby.
What is there to do at Comfort Inn The Pointe and nearby?
Have fun with nearby activities like boat tours and hiking. Comfort Inn The Pointe also has a fitness center.
What's the area around Comfort Inn The Pointe like?
Comfort Inn The Pointe is a short 2-minute walk from Niagara Falls State Park and 5 minutes' walk from Seneca Niagara Resort & Casino.

Reviews

8.6

Fabulous

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Stained hallways but close to the falls!
Hallway carpeting to rooms were very dirty and stained. On the other hand, it was so close to the falls.
Cary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location near Niagara Falls
Spent 2 nights in this hotel over the Labor Day weekend. The area was crazy busy with vacationers, so it was really nice (!) to be able to park the car in their lot and simply walk across the street to the park and to see the falls. The hotel experience was nothing fancy, but the room was clean and comfortable. The breakfast buffet was nice, but more fresh fruit would be appreciated. I believe they could charge a lot more for their proximity to Niagara Falls. Would definitely recommend this as a place to stay while wanting to visit the Falls. The bridge to Canada was also not far away--short drive or an easy walk.
Kenton, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The location to the falls and walkways through the park was ideal!
1-night family trip
Verified Hotels.com guest review

4/10 Fair

The receptionist was really rude. Looks like she doesn't have any experience in the hospitality business.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Patricia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stay
Everything was great except the walls/ceiling are thin. The floor above us did a lot of walking from the movement maybe even dancing.
Vicky, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location
Corey, 1-night family trip
Verified Hotels.com guest review

6/10 Good

John, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

No value for money
Except location nothing was special about this hotel. I did not get value for money.
bhavesh, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Go anywhere else. Seriously.
The front desk staff we encountered were horrid. One of the men needs to seriously get out of the hospitality field because there wasn’t an ounce of kindness in any of my interactions with him. Check in is horrible. I wish I could think of a better word, but if you happen to choose this place you’ll understand. Check in is pretty much whenever they feel like you can have a room. They either have one housekeeper for the entire place or they’re worried that guests will run up their electric and water bills if they actually get into their room. I don’t know what their issues are, but I wouldn’t recommend this hotel to anyone.
Michelle, 2-night trip
Verified Hotels.com guest review