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Carlton Hotel Singapore (SG Clean)

Photo gallery for Carlton Hotel Singapore (SG Clean)

Exterior
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
4 restaurants, breakfast, lunch, and dinner served, Chinese cuisine
Lobby

Overview of Carlton Hotel Singapore (SG Clean)

Carlton Hotel Singapore (SG Clean)

4.5 star property
Luxury hotel with spa, near Cathedral of the Good Shepherd

8.8/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
Map
76 Bras Basah Road, Singapore, 189558
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Downtown Singapore
  • Orchard Road - 6 min walk
  • Bugis Street Shopping District - 8 min walk
  • Marina Bay Street Circuit - 19 min walk
  • Gardens by the Bay - 24 min walk
  • Marina Bay Sands Skypark - 25 min walk
  • Marina Bay Sands Casino - 27 min walk
  • Suntec City - 2 min drive
  • Singapore Flyer - 4 min drive
  • Raffles Place - 8 min drive
  • Mustafa Centre - 3 min drive

Getting around

  • Singapore Changi Airport (SIN) - 25 min drive
  • Seletar Airport (XSP) - 27 min drive
  • Senai International Airport (JHB) - 71 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.7 miles/35 km
  • JB Sentral - 51 min drive
  • Bras Basah Station - 3 min walk
  • City Hall Station - 5 min walk
  • Bencoolen Station - 5 min walk

Restaurants

  • Wah Lok Cantonese Restaurant - 1 min walk
  • Hakata Ikkousha - 1 min walk
  • New Ubin Seafood - 2 min walk
  • Lei Garden Restaurant - 1 min walk
  • Hvala - 1 min walk
Map

About this property

Carlton Hotel Singapore (SG Clean)

Carlton Hotel Singapore (SG Clean) puts you within a 10-minute drive of Orchard Road and Marina Bay Sands Casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Wah Lok, one of 4 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. The comfortable beds and helpful staff get great marks from fellow travelers. Public transportation is just a short walk: Bras Basah Station is 3 minutes and City Hall Station is 5 minutes.

Languages

Chinese (Mandarin), English, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 940 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property's cleaning deposit covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property. Otherwise the deposit is refundable via credit card within 14 days after check-out.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Yoga classes
  • Golfing nearby

Working away

  • Business center
  • 13 meeting rooms
  • Conference space (4370 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1988
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Malay

Room amenities

Be entertained

  • Smart television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

LifeSpa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Dining

Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Cafe Mosaic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Tuxedo - This café serves light fare only. Open daily.
Shinji by Kanesaka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 35 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM
  • Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 11 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>This property uses eco-friendly cleaning products. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore
Carlton Singapore Sg Clean
Carlton Hotel Singapore (SG Clean) Hotel
Carlton Hotel Singapore (SG Clean) Singapore
Carlton Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Does Carlton Hotel Singapore (SG Clean) offer free cancellation for a full refund?
Yes, Carlton Hotel Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Carlton Hotel Singapore (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Carlton Hotel Singapore (SG Clean)?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Carlton Hotel Singapore (SG Clean)?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Carlton Hotel Singapore (SG Clean)?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Carlton Hotel Singapore (SG Clean)?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Carlton Hotel Singapore (SG Clean)?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.
What is there to do at Carlton Hotel Singapore (SG Clean) and nearby?
Onsite recreation at Carlton Hotel Singapore (SG Clean) includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Carlton Hotel Singapore (SG Clean) also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Carlton Hotel Singapore (SG Clean)?
Yes, there are 4 onsite restaurants, featuring Chinese cuisine.
What's the area around Carlton Hotel Singapore (SG Clean) like?
Carlton Hotel Singapore (SG Clean) is in Downtown Singapore, a short 3-minute walk from Bras Basah Station and 6 minutes' walk from Orchard Road. Travelers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Would stay again
Great service. Quick and efficient. Rooms are spacious and clean. Could do with USB points though.
Joy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annette, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Good location near city hall and central area walkable. Typical big corporate focused hotel but good value compared to similar options. Breakfast wasn’t that inspiring (looked ok but most of the items a bit mass produced and lacked real appeal/quality) and service a bit too fast (trying to clear cups and plates before you had actually finished eating). Would probably try another hotel next trip but if Carlton was cheaper might use again.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous except for the rip off for our airport taxi. The day before we grabbed a taxi at the hotel and went to Jewel at terminal one. It was 18 dollars one way at 10 in the morning. The next day we were leaving for terminal four and the doorman called a taxi for us. Took 15 minutes and when it arrived it was a fixed rate from the hotel for 37 dollars. Didn't leave a good taste in our mouths. I think I will contact the hotel directly. I worked for Fairmont hotels for a number of years and I would not like my customers feeling this way at the end of a fabulous trip.
ronald, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

DEBORAH, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

YIKU, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Caerwyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

NOISY!
Like all hotels in Singapore it is extremely overpriced. The hotel is still playing the covid card, minimum amenities in the room. Two classes, empty mini bar 3 tea bags etc. I had the misfortune to be allocated a room a few doors up from the service area where the staff coming and going dozens of times all through the day and night would allow the service door to slam shut with such force it would rattle my room door. Needless to say my sleep was disturbed multiple times during the 4 nights I stayed.
Martin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rhonda, 2-night trip
Verified Hotels.com guest review