Hilton Garden Inn Guatemala City

Photo gallery for Hilton Garden Inn Guatemala City

Primary image
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of Hilton Garden Inn Guatemala City

Hilton Garden Inn Guatemala City

4.0 star property
4-star hotel with restaurant, near Oakland Mall

8.6/10 Fabulous

683 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is ₹68
Price available on 02/09/2022
Map
13 Calle 7 65 Zona 9, Guatemala City, 01009
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • 12 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Convenience store
  • Snack bar/deli
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zona 9
  • La Aurora Zoo - 9 min drive
  • Paseo Cayala - 16 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive

About this property

Hilton Garden Inn Guatemala City

Hilton Garden Inn Guatemala City puts you just 2.2 mi (3.5 km) from the airport and 4.5 mi (7.2 km) from Paseo Cayala. Guests can visit the fitness center for a workout or grab a bite to eat at Garden Grille & Bar, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli. Fellow travelers love the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free reception (select days)
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 12 meeting rooms
  • Conference space (2239 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Portable shower seat
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 15.40 for adults and USD 7.70 for children (approximately)
  • Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Flor de María, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Will book again at this location
TONY, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was great. Excellent service and the person who cleans the room showed she cared and knows what she is doing.
Angelica, 13-night family trip
Verified Expedia guest review

8/10 Very good

We chose this hotel after flying into Guatemala City because it offered a free airport shuttle. However, the day of our trip we learned that the shuttle isn’t running. That was a disappointment. The hotel itself was fine for one night.
Lindsay, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean, nice area too. We ordered room service and it was great. Did breakfast the morning after as well and We were please for sure!
CRISTIAN, 1-night romance trip
Verified Orbitz guest review

6/10 Good

I like the property. It is clean in sutuated in a good location near the airport. I did notnlike that they did jot have the airport shuttle anymore plus that before they used to provide free coffee with donuts fornits clients.
MARIA, 1-night family trip
Verified Expedia guest review

8/10 Very good

Clean , staff friendly but view and airplane noise detracted.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Un lugar tranquilo!
Es limpio, la gente del lobby es bastante amable, llegamos antes de la hora del check in y nos dejaron ingresar sin ningún problema. Esta ubicado en un lugar tranquilo y muy central.
Isabela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had a flight cancellation and needed a room. The night clerk was friendly and welcoming. Room was clean and bed was comfortable
Lashonda, 1-night trip
Verified Expedia guest review

8/10 Very good

Good location.
Marbry, 1-night trip with friends
Verified Expedia guest review