All properties in George Town, Penang, Malaysia

The Prestige Hotel Penang

Luxury hotel with outdoor pool, near Penang City Hall

  • Free WiFi and free parking

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Infinity Pool
  • Bathroom
  • Infinity Pool
Infinity Pool. Image 1 of 42.
1 / 42Infinity Pool
  • Great hotel to unwind... Very nice rooms. Fantastic service by the staff

    Dec 28, 2020

  • Hotel is clean and comfortable, and location is strategic.

    Dec 26, 2020

See all 253 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 162 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Espresso maker
  • Elevator
  • Minibar

What’s around

  • In Downtown George Town
  • KOMTAR - 23 min walk
  • Gurney Drive - 38 min walk
  • Penang City Hall - 9 min walk
  • Penang Times Square - 27 min walk
  • Loh guan Lye Specialist Centre - 39 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe King
  • Deluxe Twin
  • Premier Deluxe
  • Deluxe Trio
  • Loft Suite
  • Executive Deluxe King


  • In Downtown George Town
  • KOMTAR - 23 min walk
  • Gurney Drive - 38 min walk

What’s around


  • In Downtown George Town
  • KOMTAR - 23 min walk
  • Gurney Drive - 38 min walk
  • Penang City Hall - 9 min walk
  • Penang Times Square - 27 min walk
  • Loh guan Lye Specialist Centre - 39 min walk
  • Gleneagles Penang Medical Centre - 39 min walk
  • Pinang Peranakan Mansion - 3 min walk
  • SENTRAL College Penang - 4 min walk
  • Queen Victoria Clock Tower - 4 min walk
  • Raja Tun Uda Ferry Terminal - 5 min walk

Getting around

  • Penang Intl. Airport (PEN) - 26 min drive
  • Penang Sentral - 27 min drive
  • Sungai Petani Station - 43 min drive

At a glance

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage


  • Elevator


  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


The Glasshouse - This café specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.

Small print

Also known as

  • The Prestige Penang
  • The Prestige Hotel Penang Hotel
  • The Prestige Hotel Penang George Town
  • The Prestige Hotel Penang Hotel George Town

Optional extras

Buffet breakfast is offered for an extra charge of MYR 45 for adults and MYR 23 for children (approximately)


Pool access available from 7:00 AM to 8:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash deposit: MYR 100.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, The Prestige Hotel Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, The Glasshouse offers Asian cuisine. Nearby restaurants include NR Sweets (3-min walk), The Leaf Healthy House (3-min walk), and Yin's Sourdough Pizza (3-min walk).
  • The Prestige Hotel Penang has an outdoor pool and a fitness center.
  • 8.0.Very good

    New hotel and clean surroundings Near to banks and eateries Did not like the room design with bathroom and toilet separate Should add more value with either buffet breakfast or evening cocktail

    G, 2 night family trip, Dec 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Everything was good except for the welcomed drinks, waited for half an hour just for the drinks. Found out that the waiter forgot my order

    ng, 1 night trip, Dec 18, 2020

    Verified guest review

  • 10.0.Exceptional

    New and good in location

    Lim, 2 night family trip, Dec 12, 2020

    Verified guest review

  • 10.0.Exceptional


    Superb hotel... right in GeorgeTown, Penang... walking distance to attractions... wonderful front desk and housekeeping staff... very modern, very clean, very comfortable... many instaworthy cafes, locations in the building... superb view from rooms & swimming pool

    chiaw swee, 3 night trip, Dec 9, 2020

    Verified guest review

  • 10.0.Exceptional

    Great weekend staycation!

    We had a delightful staycation in at The Prestige Hotel in George Town. The attentiveness and high quality of service from the staff was fantastic!! Even though the regulation put major limits on life we had a great stay, the pool area was very nice, and the breakfast was great! We will come back for our next stay in George Town!

    David, 2 night trip, Oct 15, 2020

    Verified guest review

  • 10.0.Exceptional

    Great Location

    kok, 1 night trip, Sep 21, 2020

    Verified guest review

  • 10.0.Exceptional

    The hotel is new, clean and the staffs are friendly.

    TTL, 1 night romance trip, Sep 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    My boyfriend and I stayed at The Prestige for 4 nights 5 days. The check in went fast and smooth and the staff were super friendly. We had a free welcome drink voucher. The room was spotless and the decor looked exactly like the pictures on the wensite. We immediately felt like we were staying in luxury. The only improvement area for the room is that there was no bin in the toilet which is necessary for women to have. Also there werent enough sanitary bags in the room. The minibar options were also basic. The menu at The Glasshouse had a variety. It was a digital menu which is excellent considering we are in the middle of a pandemic. We loved that we were given brown paperbags to place our masks and cutlery was packaged individually. The staff were very friendly and responsive. The breakfast menu was not a buffet but there is no limitation on what you can order. The gym was excellent equipped with wipes to sanities the machines. They also had clean towels and water bottles in the gym. The location of the hotel is quiet but central to a lot of other places and attractions. There are a lot of restaurants nearby. Finally the checkout process was also fast and smooth. Side note - The hotel is very beautiful. It’s very instagrammable with a lot of places to take beautiful photos.

    Karen, 4 night romance trip, Sep 15, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The shower room is clogged need maintenance.

    Alfred, 1 night trip, Sep 6, 2020

    Verified guest review

  • 8.0.Very good

    Aesthetically pleasing. Super king size bed. Thoughtful little hand sanitizer spray provided. Only down side was the stains on the mirrors not properly cleaned off.

    Jessie, 2 night romance trip, Aug 23, 2020

    Verified Expedia guest review

See all 253 reviews