Mercure Tours Sud

Photo gallery for Mercure Tours Sud

Primary image
Indoor spa tub
Minibar, desk, blackout drapes, soundproofing
Minibar, desk, blackout drapes, soundproofing
Minibar, desk, blackout drapes, soundproofing

Overview of Mercure Tours Sud

Mercure Tours Sud

4.0 star property
Lakefront hotel in Joue-les-Tours with spa and indoor pool

8.0/10 Very good

241 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Allee Andre Malraux, Parc des Bretonnieres, Joue-les-Tours, Indre-et-Loire, 37300
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Spa tub
  • Room service
  • Business center
  • 3 meeting rooms
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Tours (TUF-Tours - Loire Valley) - 20 min drive
  • Nantes - Atlantique Airport (NTE) - 128 min drive
  • Ballan Station - 5 min drive
  • La Douzillère Station - 5 min drive
  • Joue-les-Tours Station - 9 min drive

About this property

Mercure Tours Sud

4-star hotel by the lake
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Tours Sud. Indulge in a massage at Mercure, the onsite spa. The onsite restaurant, L'EPICERIE, features garden views and French cuisine. Aerobics classes and yoga classes are offered at the health club; Mercure Tours Sud also has a bar, a business center, and a sauna. In addition to a hot tub, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), an elevator, and multilingual staff
  • 3 meeting rooms, a 24-hour front desk, and a TV in the lobby
  • Guest reviews give top marks for the breakfast
Room features
All guestrooms at Mercure Tours Sud boast perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golf lessons nearby
  • Windsurfing nearby

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mercure. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

L'EPICERIE - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: EUR 150 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)
  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mercure Sud
Mercure Tours Sud Hotel
Mercure Sud Hotel Tours
Mercure Sud Tours
Mercure Tours Sud
Tours Mercure
Mercure Joue Les Tours
Mercure Tours Sud Hotel
Mercure Tours Sud Joue-les-Tours
Mercure Tours Sud Hotel Joue-les-Tours

Frequently asked questions

Does Mercure Tours Sud offer free cancellation for a full refund?
Yes, Mercure Tours Sud does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Tours Sud?
As of 24 September 2022, prices found for a 1-night stay for 2 adults at Mercure Tours Sud on 9 October 2022 start from ₹6,215, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Tours Sud?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Tours Sud?
Yes, there's an indoor pool.
Are pets allowed at Mercure Tours Sud?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night.
Is parking offered on site at Mercure Tours Sud?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Mercure Tours Sud?
You can check in from 3:00 PM - midnight. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Mercure Tours Sud and nearby?
Have fun with nearby activities such as windsurfing and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mercure Tours Sud also has an indoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near Mercure Tours Sud?
Yes, L'EPICERIE offers French cuisine and garden views. Nearby restaurants include Courtepaille (14-min walk), La Pachanga (2.1 mi), and Holly's Dinner (2.5 mi).
What's the area around Mercure Tours Sud like?
Mercure Tours Sud is located a short 1-minute walk from Loire Valley.

Overall score and ratings

8.0

Very good

8.7/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Poor

Jay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mecure Tours Sud
New, modern, well appointed. Very helpful staff. Nice lake to walk round if you want a breath of fresh air. Supermarket close by and within walking distance, but not much in the way if cafes, restaurants etc. Ideal if you just want somewhere to sleep enroute. Off the motorway but not noisy. Good parking. 60 Euros by taxi from Tours airport (which shuts at 8pm and has very few facilities).
1-night trip
Verified Hotels.com guest review

8/10 Very good

Good for a stopover.
This visit was a stopover so we were very tired when we arrived for just one night. Check in was good and luckily I had pre-booked dinner in the restaurant. If I hadn't we would not have got a table ! Bed very comfortable. Room clean. Choose carefully in the restaurant as the food is very hit and miss. Would suggest you keep it simple. Very close to motorway.
Michael, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Good- was exactly what we needed
Hotel was fine for what it was needed for. We were travelling back and needed a stop in Tours. Was perfect location and had all the amenities needed with a 10month old baby.
Matt, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Good 3 star Hotel with many pluses
Mercure is not a 4 star hotel, more a 3 star trying their best as they always find ways to tarnish their reputation. I say this as an Accor loyalty member who spent more than 40 nights in Mercure hotels last year. I only stayed at this hotel because I had a non refundable booking as my last Accor booking for Mercure Hatfield was inexplicable cancelled and after initial contact with customer service, they have chosen to ignore my follow up email checking for a response. Therefore, it would have been cancelled if I could have had a refund. In general, room was comfortable and staff were always helpful until upon check-out the receptionist did not acknowledge me and proceeded to take 3 phone calls including an enquiry for the Accor loyalty programme and a possible stay in 3 weeks time. Room was comfortable and cool even though it was exceptionally hot. Room layout was good and familiar from other Mercure hotels but all the towels were too worn for every day during my 3 days. Location was perfect for getting around Tours and getting the périphérique for outside Tours. Didn't use the restaurant, but it looked good and seemed popular. Lifts were available which is not always the case at Mercure. Parking was good and seemed safe which is important for me as it is less so for hotels more central in Tours.
Kenrick, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice property, check in was a breeze and my room was clean. Breakfast could’ve improved. Gym and pool were great. Ample parking at hotel. The one negative was that the air was turned off so the room was hot and stuffy. There are no screens in the window so if you choose to open for fresh air, bugs come in.
Natalie, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Wotif guest review

10/10 Exceptional

Great stop off hotel
Hotel was clean and room comfortable. Food was of good quality for the money paid
Rob, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

4Star Really??!!
Front desk was lovely, the breakfast staff were efficient but nice. The rooms are tired, not what I would expect for 4star, its more 3star. The food was good, the menu was very expensive, nearly €5 for a bottle of water!!!! In the room itself, 3 of us were in the room, and only one small bottle of evian was left as a compliment. That is not a compliment, it was an insult not to leave one for each person. The message is staff very nice, hotel tired, over priced, and it was freezing in the dining room, yet when asked if the air conditioning could be turned down or indeed off, it was a flat no. So noway a 4 star, more 3 or a 2 star, that way you wont be dissappointed if you understand what star it should be. So not sure I would stay again, but staff were super nice, so silver linings
Anoushka, 1-night family trip
Verified Hotels.com guest review