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All properties in San Cristobal de las Casas, Chiapas, Mexico
1 room, 2 adults

Hotel Na Bolom

3-star3 stars
A.V. VICENTE GUERRERO 33, BARRIO EL CERRILLO, San Cristobal de las Casas, CHIS, 29220, Mexico

3-star hotel with restaurant, near San Cristobal de las Casas Cathedral
  • Free full breakfast, free WiFi, and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

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  • The bed is comfy but the blankets are heavy and you can barely move ☹️ it has a really…Sep 7, 2020
  • Hotel Na Bolom - San Cristobal de las Casas, Chiapas, Mexico. If you like a rustic room…Aug 27, 2020

Hotel Na Bolom

from Rs2,694
  • Junior Suite, Garden View
  • Junior Suite, 1 Queen Bed, Garden View
  • Junior Suite
  • Junior Suite, Garden View
  • Standard Double Room, Garden View
  • Standard Quadruple Room, 2 Double Beds
  • Standard Quadruple Room, 2 Double Beds
  • Standard Triple Room, Garden View
  • Standard Triple Room, Garden View
  • Standard Double Room, Garden View
  • Triple Room, Garden View
  • Standard Quadruple Room, Garden View
  • Standard Single Room, Garden View
  • Standard Double Room
  • Single Room

What’s around Hotel Na Bolom


  • In Del Cerrillo
  • San Cristobal de las Casas Cathedral - 14 min walk
  • Na Bolom Cultural Museum - 1 min walk
  • Guadalupe Church - 11 min walk
  • Ex-Convent of Santo Domingo - 13 min walk
  • Mayan Textile Center - 13 min walk
  • Church of San Nicolás - 13 min walk
  • Plaza de La Paz - 14 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 75 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms


  • Check-in time 1:00 PM-7:00 PM
  • Check-out time is 1:00 PM
There is no front desk at this property. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle from 9:00 AM to 11:30 PM*


  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Laundry facilities
  • Luggage storage
  • Safe-deposit box at front desk
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Things to enjoy
  • Fireplace
Freshen up
  • Shower only
  • Free toiletries
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping

Hotel Na Bolom’s small print

Also known as

  • Hotel Na Bolom Hotel
  • Hotel Na Bolom San Cristobal de las Casas
  • Hotel Na Bolom Hotel San Cristobal de las Casas


Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

This property is licensed under an applicable law.Property Registration Number 37299267

Optional extras

Airport shuttle service is offered for an extra charge of MXN 4 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Na Bolom

  • Does Hotel Na Bolom offer free cancellation for a full refund?
    Yes, Hotel Na Bolom does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Na Bolom?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Na Bolom?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Na Bolom?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Na Bolom?
    You can check in from 1:00 PM - 7:00 PM. Check-out time is 1:00 PM.
  • Are there restaurants at or near Hotel Na Bolom?
    Yes, there's an onsite restaurant. Nearby restaurants include Yoi! Sushi (8-min walk), Vida Mia (8-min walk), and ConTenedor (8-min walk).
  • Is airport shuttle service offered by Hotel Na Bolom?
    Yes, an airport shuttle is available from 9:00 AM to 11:30 PM on request. The charge is MXN 4 per vehicle one-way.
  • What is there to do at Hotel Na Bolom and nearby?
    Hotel Na Bolom has a garden.

Recent reviews

Very good 8.2 From 21 reviews

Very good 8.0
So much character!
Such a magical place! Some of the comforts may not be what you'd expect from a "normal" hotel--some rooms are musty and the showers are a little unpredictable--but the unique charms of the building win out. Fascinating building and decor, kind staff, good breakfast.
us7 night trip with friends
Exceptional 10.0
The hotel is an absolute paradise!! Just lovely!!!! Fascinating history and beautiful decor!!
us1 night family trip
Exceptional 10.0
Amazing place doing such interesting things. The rooms are delightful. The restaurant also. And the garden is gorgeous! And don’t leave without looking at the museum and all the amazing photos and artefacts.
Jose, gb4 night trip
Very good 8.0
Trato muy amable de la gente del hotel. Las habitaciones confortables, la experiencia de encender la chimenea es única. La calidad de los alimentos del restaurante es muy buena y el precio muy accesible. Muy recomendable para las vacaciones.
mx2 night family trip
Exceptional 10.0
Hotel casa estilo rustico muy bonito, con museo de articulos y fotos de la vida en la selva lacandona asi como de los habitantes de la casa y fundadores del museo, exvelente.
mx1 night trip
Exceptional 10.0
mx3 night family trip
Very good 8.0
En general todo bien solo que el wifi no llegaba a la habitación que nos toco
Daniel, mx1 night family trip
Poor 2.0
Estan anunciando que el hospedeje son cuartos de una casona, cuando a nosotros nos alejaron en unas cabañas al fondo de la propiedad, lejos de la casona. Es un anuncio muy engañoso y deberian modificarlos. Quede muy decepcionado.Estas cabañas estan pegados a las viviendas del velador y de la lavanderia del hotel, nada que ver con el anuncio. Pesimo, ademas el cuartucho horrible, oscuro con baño diminuto, lavaba casi cayendose y goteras en el grifo...repito horrible.
AG, mx2 night family trip
Very good 8.0
Cálida estancia.
La estancia en el hotel fue confortable. A mi familia y a mi nos encantó la chimenea. Pudimos pasar un agradable momento conversando. Y lo mejor es que no hay tv.
Gloria Angelica, mx3 night family trip
Very good 8.0
Muy buen lugar ,agradable y muy buena atención,lo recomiendo.
Luis, mx1 night family trip

Hotel Na Bolom