ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Primary image
Outdoor pool
Outdoor pool
Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Overview of ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property
Luxury Kolkata hotel with full-service spa, connected to the convention center

8.2/10 Very good

73 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is Rs 96
Price available on 26/06/2022
Map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business center
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Tangra
  • Science City - 4 min drive
  • Salt Lake Stadium - 5 min drive
  • Columbia Asia Hospital - 6 min drive
  • Acropolis Mall - 7 min drive
  • Quest Mall - 8 min drive
  • Nicco Park - 20 min drive
  • Park Street Cemetery - 10 min drive
  • St. Xavier's College - 22 min drive
  • Gariahat Market - 10 min drive
  • Salt Lake City Centre Mall - 26 min drive

Getting around

  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 59 min drive
  • Kolkata Sir Gurudas Banerjee Station - 6 min drive
  • Ruby Hospital Station - 7 min drive
  • Kolkata Park Circus Station - 7 min drive
  • Airport shuttle (surcharge)

About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers an airport shuttle (available 24 hours) and puts you 5.1 mi (8.1 km) from Howrah Bridge and 5.6 mi (8.9 km) from New Market. You can visit the spa to be pampered with massages, facials, or mani/pedis, and Grand Market Pavilion, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a fitness center. Fellow travelers like the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 456 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service

Taking the kids

  • Children's pool

What to do

  • Shopping

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (60601 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2019
  • ATM/banking
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages spoken

  • English
  • Hindi

Room amenities

Be entertained

  • 52-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Kaya Kalp has 7 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. Public bath/onsen services include an indoor public bath (no minerals).

The spa is open daily.

Dining

Grand Market Pavilion - This restaurant serves breakfast, lunch, and dinner.
Royal Vega - This diner specializes in vegetarian cuisine and serves dinner only. Open daily.
Ottimo Cucina Italiana - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Darjeeling Lounge - Onsite restaurant. Open daily.
The Sky Point - Onsite bar. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from November 12 2021 to July 30 2022 (dates subject to change):
  • Dining venue(s)
The property will be renovating from May 18 2022 to August 31 2022 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

Frequently asked questions

Overall score and ratings

8.2

Very good

9.1/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Sarika, 4-night trip
Verified Hotels.com guest review

2/10 Poor

ITC can not go this wrong …
Such a monumental property, such a legacy brand and such a poor service - unimaginable disaster. Everything, from arrival to elevator, to room service and condition, to restaurant. All unexpectedly bad.
Vivek, 1-night business trip
Verified Hotels.com guest review

6/10 Good

F&B / Cleanliness a nightmare in this hotel!
Huge palatial property but pathetic service. Extremely poor room cleaning, extremely dirty lobby carpets and unacceptable F&B service. Breakfast and dinner had waiting everyday which is not justified considering the size of the hotel, restaurant staff was untrained and uncaring, requests took 15 to 20 to get fulfilled, cutlery pieces were missing in most meals, ill arranged tables, average breakfast and the most third rate coffee (deployed cheap coffee machines) in a 5 star.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Real Bengal, Rural Bengal yet Royal Bengal
In this visit of mine to Kolkata, I stayed in 3 top rated hotels a week each and ITC Royal Bengal I found to be the best amongst the 3. A Real Bengal can be sensed in Royal Bengal on the walkways around the water bodies with ducks taking morning dips, water flowers, colorful fishes and I was fortunate enough to see even a Kingfisher.
Abhijit, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clarence, 2-night trip
Verified Hotels.com guest review

6/10 Good

Arumugam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

C, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The ambience and decor is mind blowing, the fitness center is well equipped. TTC Royal Staff is very friendly and helpful.
Amitabh, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent and Memorable Day
Sudhakara reddy, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

shameek, 1-night trip
Verified Hotels.com guest review