Sheraton Sao Paulo WTC Hotel

Photo gallery for Sheraton Sao Paulo WTC Hotel

Primary image
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Sheraton Sao Paulo WTC Hotel

Sheraton Sao Paulo WTC Hotel

5.0 star property
Luxury hotel with 1 outdoor pools, connected to the convention center, near Morumbi Shopping Mall

8.4/10 Very good

670 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Avenida Nacoes Unidas 12559, Brooklin Novo, São Paulo, SP, 04578-905
Main amenities
  • Housekeeping once per stay
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • Conference center
  • Business center
  • 24-hour front desk
  • Car rentals on site
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Laundry facilities
  • DVD player
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Brooklin Novo
  • Morumbi Shopping Mall - 19 min walk
  • Shopping Eldorado - 11 min drive
  • Morumbi Stadium - 19 min drive
  • Ibirapuera Park - 17 min drive
  • Oscar Freire Street - 19 min drive
  • Paulista Avenue - 23 min drive
  • Transamerica Expo Center - 16 min drive
  • Hospital Sírio-Libanês - 27 min drive
  • Sao Paulo Expo - 15 min drive
  • Shopping Metro Santa Cruz - 23 min drive

Getting around

  • Sao Paulo (CGH-Congonhas) - 18 min drive
  • São Paulo/Guarulhos Intl. Airport - 61 min drive
  • Sao Paulo Berrini Station - 8 min walk
  • Sao Paulo Morumbi Station - 19 min walk
  • Sao Paulo Olympic Village Station - 24 min walk
  • Campo Belo Station - 28 min walk

About this property

Sheraton Sao Paulo WTC Hotel

5-star luxury hotel in the heart of Brooklin Novo
Take advantage of a grocery/convenience store, shopping on site, and dry cleaning/laundry services at Sheraton Sao Paulo WTC Hotel. Treat yourself to a massage or other spa services. The onsite restaurant, L´Atelier, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a gym.
You'll also find perks like:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-in
  • A gift shop, multilingual staff, and a porter/bellhop
  • Express check-out, a reception hall, and tour/ticket assistance
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 297 individually furnished rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch LCD TVs with cable channels and DVD players
  • CD players, limited housekeeping, and desks

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 297 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only, 1 per room, up to 40 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite valet parking (BRL 61.95 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels
  • CD player

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (once per stay)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

L´Atelier - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of BRL 80 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from August 12 2022 to August 12 2022 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from August 2 to August 2:
  • Swimming pool
The following facilities are closed on Monday:
  • Outdoor pool

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 367.50 per pet, per day, plus a one-time cleaning fee of BRL 50

Parking

  • Covered valet parking costs BRL 61.95 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Sheraton Sao Paulo WTC
Hotel Sheraton WTC
Hotel Sheraton WTC Sao Paulo
Sheraton Hotel WTC Sao Paulo
Sheraton Sao Paulo Hotel
Sheraton Sao Paulo WTC
Sheraton Sao Paulo WTC Hotel
Sheraton WTC
Sheraton WTC Hotel
WTC Sheraton
Sheraton Sao Paulo WTC Hotel Brazil
Sheraton Sao Paulo Wtc
Sheraton Sao Paulo WTC Hotel Hotel
Sheraton Sao Paulo WTC Hotel São Paulo
Sheraton Sao Paulo WTC Hotel Hotel São Paulo

Frequently asked questions

Does Sheraton Sao Paulo WTC Hotel offer free cancellation for a full refund?
Yes, Sheraton Sao Paulo WTC Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Sao Paulo WTC Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Sao Paulo WTC Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM. The swimming pool will be unavailable from August 12 2022 to August 12 2022 (dates subject to change).
Are pets allowed at Sheraton Sao Paulo WTC Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of BRL 367.50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sheraton Sao Paulo WTC Hotel?
Yes. Valet parking costs BRL 61.95 per day.
What are the check-in and check-out times at Sheraton Sao Paulo WTC Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Sheraton Sao Paulo WTC Hotel and nearby?
Sheraton Sao Paulo WTC Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Sheraton Sao Paulo WTC Hotel?
Yes, L´Atelier offers international cuisine. Nearby restaurants include Rango's (4-min walk), Garfus (4-min walk), and Canvas Bar & Restaurant (4-min walk).
What's the area around Sheraton Sao Paulo WTC Hotel like?
Sheraton Sao Paulo WTC Hotel is a short 8-minute walk from Sao Paulo Berrini Station and 19 minutes' walk from Morumbi Shopping Mall.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Fabio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at the front of the hotel, front deck and the restaurant were wonderful. Breakfast was great every morning. I really enjoy the comfortable bed.
Eric, 4-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Excellent Accommodation
Excellent accommodation. The staff were all professional and very friendly and helpful. Beautiful hotel.
Joseph, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay!
Rayane, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Regina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff from heaven!
The staff was great! Friendly as it could someone be! Perfect restaurant with great servers! Specially Alexandre, this guy really went over and beyond to make us feel welcome!
aigo, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed twice during the pandemic. Hotel staff and front desk were courteous and helpful with requests. I stayed for over a week on both trips and the staff were very accommodating with requests for service, housekeeping, gym scheduling, covid testing, room service etc. Will use hotel again when I return for sure.
5-night trip
Verified Orbitz guest review

10/10 Exceptional

Gustavo Tadeu, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Great hotel. Good service. Rooms could be larger but they good
Danilo, 2-night business trip
Verified Hotels.com guest review