20 June 2021
The location and directions are not accurate.
I did not check in because I could not find the hotel. The directions are not accurate. I was in a taxi for a long time searching for it. There is no local number listed for contact . The number listed is from the Ukraine. We are in Kenya. My taxi driver could not call them. When I finally got wifi for a international call it took an hour for them to reply. How long was I supposed to drive around looking for the place? The location on the map and directions given are wrong. This is not my faultwhy should i pay for this?
Mark, 1-night trip
Verified Hotels.com guest review