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All properties in San Cristobal de las Casas, Chiapas, Mexico
1 room, 2 adults

GRAN HOTEL EL ENCANTO

3-star3 stars
calle crecensio, numero 27 colonia centro, San Cristobal de las Casas, CHIS, 29050, Mexico

3-star hotel with restaurant, near San Cristobal de las Casas Cathedral
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Property located in an excellent location. Parking next to the property. No restaurant. Reception staff not helpful. Staff not helpful or interested in helping to solve room…Nov 16, 2019

GRAN HOTEL EL ENCANTO

from Rs2,164
  • Basic Single Room
  • Standard Double Room

What’s around GRAN HOTEL EL ENCANTO

Landmarks

  • In Santa Lucía
  • San Cristobal de las Casas Cathedral - 7 min walk
  • Arches of Carmen - 3 min walk
  • Church of San Cristobal - 5 min walk
  • Santo Domingo Handicraft Market - 5 min walk
  • Plaza de La Paz - 6 min walk
  • Museo de San Cristóbal - 6 min walk
  • Amber Museum of Chiapas - 7 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Working away
  • Number of meeting rooms - 60
  • Conference space
  • Conference space size (feet) - 172
  • Conference space size (meters) - 16
  • Conference center
Services
  • 24-hour front desk
Facilities
  • Garden

In the room

Things to enjoy
  • Individually decorated
  • Individually furnished
Stay connected
  • Free WiFi
More
  • Daily housekeeping

GRAN HOTEL EL ENCANTO’s small print

Also known as

  • GRAN HOTEL EL ENCANTO Hotel
  • GRAN HOTEL EL ENCANTO San Cristobal de las Casas
  • GRAN HOTEL EL ENCANTO Hotel San Cristobal de las Casas

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for GRAN HOTEL EL ENCANTO

  • Does GRAN HOTEL EL ENCANTO offer free cancellation for a full refund?
    Yes, GRAN HOTEL EL ENCANTO does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at GRAN HOTEL EL ENCANTO?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at GRAN HOTEL EL ENCANTO?
    Yes, there's free self parking.
  • Are pets allowed at GRAN HOTEL EL ENCANTO?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at GRAN HOTEL EL ENCANTO?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near GRAN HOTEL EL ENCANTO?
    Yes, there's an onsite restaurant. Nearby restaurants include Madre Tierra (4-min walk), Te Quiero Verde (4-min walk), and 500 Noches (4-min walk).
  • What is there to do at GRAN HOTEL EL ENCANTO and nearby?
    GRAN HOTEL EL ENCANTO has a garden.

Recent reviews

Fabulous 8.8 From 7 reviews

Exceptional 10.0
MUY BIEN HUBICADO, TODO EXELENTE, NOS FUE MUY AGRADABLE LA ESTANCIA
mx2 night trip with friends
Exceptional 10.0
Muy bueno. Recomendando
KARLA DEL C., us1 night family trip
Very good 8.0
Es un buen hotel que Tiene un bonito jardín, agradable, sin ruido, lo único sería el confort de cama un poco dura para mí gusto
ross, mx2 night family trip
Exceptional 10.0
El servicio del personal muy amables y muy atentos
mx2 night trip
Exceptional 10.0
Me gusto mucho el ambiente, amabilidad del personal y lo acogedor del hotel
mx5 night family trip
Very good 8.0
Francisco, mx3 night trip

GRAN HOTEL EL ENCANTO