Stay Alfred at Alexan ALX, San Diego, United States of America

First, we were told that parking was included in our stay, but when we got there, our “assigned” parking spot was occupied. To park anywhere onsite, whether the guest parking or another resident parking we would be towed so they gave us another alternative like parking 3 blocks away and reimbursing us up to $25. Please imagine guests walking 3 blocks away with their luggage to or from their stay. No inconvenience fee was offered after asking for it. Second; cleanup was implied on their departure instructions. Our stay included a $110.00 “mandatory fee” for an outside company to clean up the stay that they finally disclosed to us when asked what the fee was for. Other than these two issues, the instructions to get to the place was crystal clear and the place was just like they advertised in the site... just smaller than we thought from the pictures, but nice. We had everything to enjoy our one-night stay. I would actually stay at a place with a front desk. The 24-hour service with no leverage on their property to help you is inconvenient.

The place was great, but the neighbors are awful. They were having a party for 2 nights, they made a lot of noise and smoked weed nonstop, so we had a problem with fresh air in our apartment because of it.

Great unit, very comfortable stat at a nice price. Very responsive service from the office a few blocks away.

Great place to stay. Very clean, atmosphere is wonderful. Pool and game room are amazing. The bed was so comfortable as well as the sofa bed. Our only complaint is the area. It is a block away from the homeless shelter. Parking was also an issue. We had to park on the street, which isn't that big of a deal, except we couldn't park on the same side of the street as the room from midnight to 3 am, so we had to find a parking spot on another block.