Castel Hörtenberg

Photo gallery for Castel Hörtenberg

Primary image
Outdoor pool, open 7:30 AM to 8:00 PM, free cabanas, pool umbrellas
Premium bedding, down comforters, memory foam beds, in-room safe
Premium bedding, down comforters, memory foam beds, in-room safe
Premium bedding, down comforters, memory foam beds, in-room safe

Overview of Castel Hörtenberg

Castel Hörtenberg

5.0 star property
Luxury hotel with spa, near Dolomites

9.2/10 Superb

32 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Via Monte Tondo 4, Bolzano, Provincia autonoma di Bolzano, 39100
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Centro - Piani - Rencio
  • Dolomites - 34 min walk
  • Lake Caldaro - 38 min drive
  • Fiemme Valley - 57 min drive
  • Non Valley - 80 min drive

Getting around

  • Bolzano/Bozen Station - 9 min walk
  • Bolzano (BZQ-Bolzano Bozen Rail Station) - 10 min walk
  • Bolzano-Bozen Station - 10 min walk

About this property

Castel Hörtenberg

At Castel Hörtenberg, you'll be within a 10-minute drive of Dolomites. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or body scrubs. This luxurious hotel also features an outdoor pool, a 24-hour fitness center, and a fitness center.

Languages

English, French, German, Italian, Russian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered onsite self parking (EUR 10 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Swedish

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Hortenberg Spa has 1 treatment room. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 14 years of age.

Children & extra beds

  • Rollaway beds are available for EUR 80.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per day

Parking

  • Uncovered self parking costs EUR 10 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

State tax ID - 03021560218

Also known as

Castel Hörtenberg Hotel
Castel Hörtenberg Bolzano
Castel Hörtenberg Hotel Bolzano

Frequently asked questions

Overall score and ratings

9.2

Superb

9.7/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

location is perfect. it is more like mini chateaux instead of castle.
ERCAN, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ran, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The location was good and it was clean
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very private, beautiful Castle, and a great location. Everything from the breakfast to the linen turn down, excellent.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

New property with excellent amenities. Heated outdoor pool and spa were a big plus.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, good service, fantastic room. They removed the cost for parking when I complained hotels.com had their hotel as free parking. The only criticism was the exaggerate cost for my two littles dogs.
Anne margaret, 1-night trip
Verified Hotels.com guest review