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All properties in Jacksonville, Florida, United States of America
All properties in Jacksonville, Florida, United States of America

DoubleTree by Hilton Hotel Jacksonville Riverfront, Jacksonville, United States of America

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
1201 Riverplace Boulevard, Jacksonville, FL, 32207, United States of America

Riverfront hotel with 2 restaurants, near Museum of Science and History
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,086 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Food
Delicious food
Pool
Great pool
Value
Value for money could be better

DoubleTree by Hilton Hotel Jacksonville Riverfront, Jacksonville, United States of America

from Rs8,139
  • Room, 2 Double Beds
  • Room, 2 Double Beds (Riverfront)
  • Junior Suite, 1 King Bed (Riverfront)
  • Studio, 1 King Bed
  • Room, 1 King Bed
  • Room, 1 King Bed, River View
  • Suite, 1 King Bed
  • Suite, 1 King Bed, Jetted Tub
  • Room, 1 Queen Bed
  • Room, 1 Queen Bed, Accessible (Roll In Shower)
  • Room, 1 Queen Bed, Accessible

What’s around DoubleTree by Hilton Hotel Jacksonville Riverfront, Jacksonville, United States of America

Top spots nearby

Recommended by this property

  • Museum of Science and History (3-minute walk)
  • Jacksonville Museum of Modern Art (11-minute walk)
  • VyStar Veterans Memorial Arena (14-minute walk)
  • TIAA Bank Field (17-minute walk)
  • Daily's Place (17-minute walk)
  • Jacksonville Zoo and Gardens (9.6 km)
  • Jacksonville Naval Air Station (11.2 km)
  • St. Johns Town Center (14.2 km)
  • University of North Florida (15.3 km)

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 16 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.) - 20 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 39 min drive
  • Jacksonville Station - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 293 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
  • Microwave in a common area
Things to do
  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 19
  • Conference space
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

DoubleTree by Hilton Hotel Jacksonville Riverfront, Jacksonville, United States of America’s small print

Also known as

  • Crowne Plaza Hotel Jacksonville-Riverfront
  • Crowne Plaza Jacksonville-Riverfront
  • Crowne Plaza Jacksonville
  • Jacksonville Crowne Plaza
  • DoubleTree Hilton Hotel Jacksonville Riverfront
  • DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
  • DoubleTree Hilton Jacksonville Riverfront
  • DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6 AM to 10 PM.
  • Parking height restrictions apply.

    Optional extras

    Self parking costs USD 12 per day with in/out privileges

    Valet parking costs USD 20 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of USD 17 for adults and USD 8.50 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very good 8.2 From 399 reviews

    Fair 4.0
    Not Hilton quality. Poorly maintained property.
    A/C in elevator wasn't working and smell was awful. Balcony looked like it hadn't been cleaned in months. Location wasn't near very much. Self parking garage looked like a construction zone in an unfinished building. Water was shut down the night we were there, but they did furnish bottled water. Decor on room floors looks old and out of date by 30 years. Very poor quality for a Hilton/Doubletree hotel. I'll find a comparable priced hotel close by next visit. This one isn't worth the money. There is a Ruth's Chris in the hotel.
    Clinton, us1 night romance trip
    Good 6.0
    Needs new carpet throughout, smells old and dirty
    Maurice, us1 night business trip
    Fair 4.0
    Fun weekend getaway, with a lack of Hispitality.
    corporate! bar filled up with 30-40 ppl and bartenders immediately called last call. Showed up with 6 others at 9:50 for breakfast and was immediately told, “you have 10 minutes”. Door latch locked inside my room and kids and wife freaked out thinking someone was in there, and engineering told me, as he walked away from me, “if you have a problem, call the front desk, I’m busy!”. Security staff was very cordial, though. We live only a few hours away and love the location, but sorry, a lot of your staff needs to be a little more customer driven. :(
    dominic, us2 night family trip
    Good 6.0
    Not worth the money
    I was not pleased with the condition of the room, out dated air conditioning and the 🛀 need to be replaced. The view was accompanied with the roof top of a building.
    Brenda, us3 night trip
    Good 6.0
    Outside door ajar or Riverside parking late at night
    Kate, us1 night romance trip

    DoubleTree by Hilton Hotel Jacksonville Riverfront, Jacksonville, United States of America

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