AC Hotel Iberia Las Palmas

Photo gallery for AC Hotel Iberia Las Palmas

Primary image
View from room
View from room
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of AC Hotel Iberia Las Palmas

AC Hotel Iberia Las Palmas

4.0 star property
4-star hotel with 1 outdoor pools, connected to a shopping center, near Gran Canaria Marina

7.9/10 Very good

388 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida Alcalde J Ramirez Bethencourt 8, Las Palmas de Gran Canaria, Gran Canaria, 35003
Main amenities
  • 281 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Beach towels
  • Self parking
  • 24-hour room service
  • Business center
  • 24-hour front desk
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Gran Canaria Marina - 35 min walk
  • Santa Catalina Park - 45 min walk
  • Calle Triana - 1 min drive
  • Las Alcaravaneras Beach - 20 min drive
  • Cathedral of Santa Ana - 6 min drive
  • University of Las Palmas - 11 min drive
  • Las Canteras Beach - 14 min drive
  • Port of Las Palmas - 15 min drive
  • Gran Canaria Stadium - 9 min drive

Getting around

  • Gran Canaria Airport (LPA) - 18 min drive

About this property

AC Hotel Iberia Las Palmas

At AC Hotel Iberia Las Palmas, you'll be within a 15-minute drive of Las Canteras Beach and Port of Las Palmas. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A fitness center and a snack bar/deli are other highlights at this upscale hotel, and rooms offer 24-hour room service and flat-screen TVs. The helpful staff and nice bathrooms get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 281 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Grab bar in shower
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry

Special features

Dining

AC Lounge - This gastropub specializes in Mediterranean cuisine and serves dinner only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17.12 per person (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 11:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

AC Hotel Iberia
AC Hotel Iberia Las Palmas
AC Iberia
AC Iberia Hotel
AC Iberia Hotel Las Palmas
AC Iberia Las Palmas
AC Las Palmas Hotel
Hotel AC Iberia Las Palmas
Iberia Hotel Las Palmas
Iberia Las Palmas
AC Hotel Iberia Las Palmas Las Palmas De Gran Canaria
AC Iberia Las Palmas Las Palmas De Gran Canaria
Ac Iberia Las Palmas
AC Hotel Iberia Las Palmas Hotel
AC Hotel Iberia Las Palmas Las Palmas de Gran Canaria
AC Hotel Iberia Las Palmas Hotel Las Palmas de Gran Canaria

Frequently asked questions

Overall score and ratings

7.9

Very good

8.3/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

7.4/10

Eco-friendliness

4/10 Fair

Bad Experience!!
Travelled from the south of the island for a night as I had a very important meeting early in the morning, the check in was slow but the receptionist ( guy) was great, the other receptionist ( woman) said that my booking was only for one person !! I showed the reservation and also she said that no balcony, it was quite a bad experience, I had to wait for 30 minutes to access the room Then in the evening it was really hot and I decided to put the air con on and it wasn’t working also the room was full of mosquitos ( killed about 15) I called reception at 1.00 am as couldn’t sleep to ask for a fan and they told me they don’t have any ! I mentioned that the air con was faulty and they said yes the air con it’s not working for some time now! I did not get any notice of that when I checked in or when made the reservation, otherwise I would of book another hotel! They told me I could borrow a spray ( mosquito) for only few minutes as other rooms may need it them. I could not sleep that night and the next day when I complain no apologies or explanation. Definitely not going back there!
Luigi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jan, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Angelika, 4-night trip
Verified Expedia guest review

8/10 Very good

mark, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

AC Hotel
Good hotel, menu is a bit restricted.
Dean, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel in a great location
Very nice hotel close to the lovely vegeuta area. A bit old, especially from the outside but overall very good.
Dor, 7-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed here for a week recently, and found the staff to be very friendly and helpful. Our room was clean and had everything we needed - it was also serviced daily. The breakfast was good, but there was little variety, so you had the same offerings every day. Now, I do understand that with the current Covid situation, the hotel was limited in what they could provide, they still did an outstanding job and their system for everyone to have their own 'tongs' works very well (except for scrambled eggs). Despite the pool being emptied, we were able to sunbathe on the rooftop for the first two days. After that the whole area was closed off for use which was rather disappointing. The hotel is next to a very busy motorway, but we were not disturbed by any traffic noise. It is close to many shops and restaurants and is within walking distance to Old Town. There is a lovely park between the hotel and Old Town, which has a cafe serving drinks, and a few food carts which serve rather delicious food. There is also a big playground for children and even a dog park. We had misjudged the location, and had to get a taxi daily to the beach area Playa de Las Canteras. The fare is €6 each way, so it's not too bad, but if you want a beach holiday, you may want to consider booking a hotel closer to the beach. There are taxis available directly outside the hotel. I would definitely recommend AC Hotel Iberia Las Palmas, and their standards during this pandemic is exceptionally high.
7-night romance trip
Verified Expedia guest review

8/10 Very good

Good address in Las Palmas
Perfect stay, close to the old center of Las Palmas. Hotel is clean and staff is very friendly. Enjoyable breakfast. Would stay again.
Philippe, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not bad
Decent place but a bit over priced. Shower leaked liked crazy and the WiFi barely worked without dropping service every 5min
Christopher, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It is very accessible and you can walk to the center easy the bed wasn’t not too comfortable but the cleaning and the service was very good
6-night family trip
Verified Expedia guest review