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Hyatt Place San Antonio-Northwest/Medical Center

3-star hotel in San Antonio with outdoor pool and bar/lounge

  • Free WiFi and free parking
From
Rs8,816

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Room, Multiple Beds - Bathroom
  • Room, Accessible - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 38.
1 / 38Lobby Sitting Area
4303 Hyatt Place Drive, San Antonio, 78230, TX, United States of America
7.6.Good.
  • They do not clean the hotel only every three days. Trash cans were full u have to take ur…

    May 29, 2021

  • If the sign says masked required it should be required. Also breakfast time should be…

    May 24, 2021

See all 545 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Dining options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 126 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Bar/lounge
  • 24-hour fitness center
  • 24-hour business center

For families

  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

What’s around

  • Huebner Oaks - 23 min walk
  • USAA Corporate Office Headquarters - 25 min walk
  • University of Texas Health and Science Center at San Antonio - 2.8 mi / 4.4 km
  • South Texas Medical Center - 2.9 mi / 4.7 km
  • University of Texas-San Antonio - 5.1 mi / 8.2 km
  • Six Flags Fiesta Texas - 5.8 mi / 9.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, Multiple Beds
  • Standard Room, 1 King Bed
  • Room, 2 Double Beds (High Floor)
  • Room, 1 King Bed (High Floor)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, Accessible

What’s around

Landmarks

  • Huebner Oaks - 23 min walk
  • USAA Corporate Office Headquarters - 25 min walk
  • University of Texas Health and Science Center at San Antonio - 2.8 mi / 4.4 km
  • South Texas Medical Center - 2.9 mi / 4.7 km
  • University of Texas-San Antonio - 5.1 mi / 8.2 km
  • Six Flags Fiesta Texas - 5.8 mi / 9.3 km
  • The Shops of La Cantera - 6.5 mi / 10.5 km
  • North Star Mall - 6.8 mi / 11 km
  • St. Mary's University - 8 mi / 12.9 km
  • The Rim Shopping Center - 8.7 mi / 14 km
  • CHRISTUS Santa Rosa Hospital - Medical Center - 4 mi / 6.4 km

Getting around

  • San Antonio International Airport (SAT) - 12 min drive
  • San Antonio Station - 15 min drive
map
See on map
4303 Hyatt Place Drive, San Antonio, 78230, TX, United States of America

At a glance

Hotel size

  • This hotel has 126 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2254
  • Conference space size (meters) - 209
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hyatt Place Hotel San Antonio-Northwest
  • Hyatt Place San Antonio-Northwest/Medical Center Hotel
  • Hyatt Place San Antonio-Northwest/Medical Center San Antonio
  • Hotel Hyatt Place San Antonio-Northwest/Medical Center
  • Hyatt Place San Antonio-Northwest/Medical Center San Antonio
  • Hyatt Place San Antonio Northwest/Medical Center
  • Hyatt Place Antonio Northwest
  • Hyatt Place San Antonio-Northwest
  • Hyatt Place San Antonio-Northwest Hotel San Antonio
  • Hyatt Place San Antonio-Northwest Hotel
  • Hyatt Place San Antonio-Northwest Hotel San Antonio
  • Hyatt Place San Antonio-Northwest Hotel
  • Hyatt Place San Antonio-Northwest San Antonio
  • Hyatt Place San Antonio-Northwest

Optional extras

Early check-in can be arranged for an extra charge of USD 10.00 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Service animals exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Place San Antonio-Northwest/Medical Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. There's a charge of USD 10.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes. Nearby restaurants include Pappasito's Cantina (4-min walk), The Egg & I Restaurant (4-min walk), and Wasabi (10-min walk).
  • Hyatt Place San Antonio-Northwest/Medical Center has an outdoor pool and a 24-hour fitness center.
7.6.Good.
  • 4.0.Fair

    Very disappointing

    Our stay was very disappointing . Our bed was disgusting. The sheets had stains and hair strands all over and the top comforter had red stains. When we asked for a new bed comforter they brought us two blankets because the didn't have comforters available. The sofas had black stains on them . That were only visible if you pulled out the sofa bed because the cushions had been flipped upside down. Also if you are a bigger person the bathroom will not accommodate you. They are tiny. In order to enter the bathroom you have to walk almost into the shower to be able to close the door . Pool was also not clean when they opened it. Lots of bugs in it. As far as the employees they were very friendly. But would not stay here again.

    Juan, 1 night family trip, May 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The restroom sink got clogged immediately... but it was a comfortable room overall

    Claudia, 1 night family trip, May 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Stay

    I stayed the night and it was great. Great room and was quiet and vey clean. Staff was very friendly!! I recommend this hotel.

    William, 1 night trip, Apr 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel was clean and staff was great! Great location my only complaint was the floors in our room needed swept, and felt damp and the floor in the bathroom was covered in hair. I cleaned the bathroom floor myself.

    Tasha, 2 night family trip, Apr 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Coffee not ready til 7a?

    Only one issue. Coffee not ready until nearly 7am. Most travelers get up early to get going. Having coffee not ready by 6 is a miss on service.

    michael, 2 night trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was clean the beds were so woke up feeling refreshed like i had a good nights sleep.

    Crystal, 1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ehhh

    Shower handle fell off. Nowhere to put your clothes. Hotel bar was closed due to Covid. But the pool was open. Which made no sense

    Jeff, 3 night trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Everything was clean and in order. Close to many things to do.

    2 night family trip, Mar 14, 2021

    Verified Orbitz guest review

  • 4.0.Fair

    Beds were a lot smaller than mentioned Queen were more like a full size.

    Irma, 3 night family trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I have always stayed here over the years since my daughter went to utsa this was a convenient location. The hotel has gone downhill tremendously. The room I requested was not available. 2nd stay this happens. The type of people this hotel is attracting are not the best quality. Last time here.

    Debbie, 3 night family trip, Mar 11, 2021

    Verified Hotels.com guest review

See all 545 reviews