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One&Only Mandarina

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Overview of One&Only Mandarina

One&Only Mandarina

5.0 star property
Upscale beachfront hotel with spa, near Campo de Ensueno Golf Course

9.4/10 Exceptional

52 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Riviera Nayarit, Nuevo Vallarta, Lo de Marcos, NAY, 63779
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free beach shuttle
  • Fitness center
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Rollaway/extra beds
  • Separate bathtub and shower

Room options

About this area

What's nearby

  • On a private beach
  • Sayulita Beach - 23 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 72 min drive
  • Free beach shuttle

Restaurants

  • Las Glorias Taqueria - 9 min drive
  • Restaurante de Mariscos Pineda - 15 min drive
  • Tomatina Comfort Food - 10 min drive
  • Olivia - 10 min drive
  • Restaurant "Las Palmas - 14 min drive
Map

About this property

One&Only Mandarina

One&Only Mandarina offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite scuba diving, snorkeling, and surfing/body boarding. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Alma Restaurant, one of 3 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Children's club*

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 51 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–noon
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's games

What to do

  • On a private beach
  • Free beach club
  • Free beach shuttle
  • Yoga classes
  • Ecotours
  • Hiking/biking trails
  • Rope course
  • Horse riding/rentals
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Ziplining
  • Fishing
  • Water tubing nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach cabanas
  • Free beach shuttle
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 2019
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 5 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall
  • Reception hall

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private pool
  • Balcony
  • Individually furnished

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

ONE&ONLY SPA has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Alma Restaurant - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
Carao Restaurant - This poolside restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Tree Top Bar - This cocktail bar overlooks the ocean. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Mandarina is listed in the 2021 Condé Nast Traveler Hot List.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per night
  • Children's club access is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chairs

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Children under 11 years old are not allowed in the swimming pool without adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </p><p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a smoke detector on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

One and Only Mandarina
One & Only Mandarina
One& Only Mandarina
One&Only Mandarina Hotel
One&Only Mandarina Lo de Marcos
One&Only Mandarina Hotel Lo de Marcos
Oneandonly Mandarina

Frequently asked questions

Does One&Only Mandarina offer free cancellation for a full refund?
Yes, One&Only Mandarina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at One&Only Mandarina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at One&Only Mandarina?
Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at One&Only Mandarina?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 51 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at One&Only Mandarina?
Yes, there's free valet parking.
What are the check-in and check-out times at One&Only Mandarina?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at One&Only Mandarina and nearby?
Have fun with onsite activities like horseback riding, kayaking, and mountain biking. Additional recreation onsite includes ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. One&Only Mandarina also has 2 bars, a private beach, and private plunge pools, as well as a fitness center, spa services, and a picnic area.
Are there restaurants at or near One&Only Mandarina?
Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine, ocean views, and poolside dining.
Does One&Only Mandarina have any outdoor private spaces?
Yes, every room features a private pool, a private plunge pool, and a balcony.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Kurt, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Getaway
This place was amazing! The property itself is beautiful. Everything is surrounded by beautiful trees and flowers and every place seems to have this gorgeous view of the ocean. The staff is extremely nice and the service was fantastic! Everyone was very attentive, always smiling and really gave the impression that they loved being there.
Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing property. Very private, beautiful, new and the service is second to none.
Jordi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Full Privacy.
Manuel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Edgar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jesus Ricardo Rivero, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Chelsea, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Julianne, 9-night trip
Verified Expedia guest review

10/10 Exceptional

The best
Hussein, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Life changing experience!
Honestly I can’t say one bad thing about this resort, from the service to the accommodations I give this place a perfect score!
Liran, 5-night trip
Verified Hotels.com guest review