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Sheraton Zagreb Hotel

Luxury hotel with 2 restaurants, near Ban Jelacic Square

  • Free WiFi
From
Rs7,179

Property renovations and closures

  • This property is closed from January 12 2021 to March 31 2021 (dates subject to change).
  • During renovations, the hotel will make every effort to minimize noise and disturbance.

Image gallery

  • Spa
  • Spa
  • Indoor Pool
  • Living Area
  • Spa
Spa. Image 1 of 64.
1 / 64Spa
8.6.Fabulous.
  • Hotel is dated. A bit uncheerful. Though fairly well maintained and and service is not…

    Aug 21, 2018

  • If you are a tourist one can avoid Zagreb. But Sheraton Hôtel is well located and very…

    May 12, 2018

See all 249 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Croatian Tourism Association (HUT - Croatia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Convenient
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 306 guestrooms
  • Casino
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries

What’s around

  • Heart of Zagreb
  • Ban Jelacic Square - 13 min walk
  • Zagreb Cathedral - 15 min walk
  • Zagreb Zoo - 44 min walk
  • POGON - Zagreb Center for Independent Culture and Youth - 2 min walk
  • Branimir Centar - 4 min walk
This property is closed from January 12 2021 to March 31 2021 (dates subject to change).
The property will be renovating from March 23 2021 to June 30 2021 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool

The following facilities are closed on Christmas Day, New Year's Eve, and New Year's Day:
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Executive Room, 1 King Bed
  • Classic Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom
  • Presidential Suite, 1 Bedroom
  • Executive Room, 2 Twin Beds
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Twin Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking

Location

  • Heart of Zagreb
  • Ban Jelacic Square - 13 min walk
  • Zagreb Cathedral - 15 min walk

What’s around

Landmarks

  • Heart of Zagreb
  • Ban Jelacic Square - 13 min walk
  • Zagreb Cathedral - 15 min walk
  • Zagreb Zoo - 44 min walk
  • POGON - Zagreb Center for Independent Culture and Youth - 2 min walk
  • Branimir Centar - 4 min walk
  • Mestrovic Pavilion - 5 min walk
  • Art Pavilion - 6 min walk
  • King Tomislav Square - 6 min walk
  • Strossmayer Square - 7 min walk
  • Strossmayer Gallery of Old Masters - 8 min walk

Getting around

  • Zagreb Airport (ZAG) - 23 min drive
  • Zagreb Central Station - 8 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 9 min walk
  • Zagreb Zapadni Station - 5 min drive

At a glance

Hotel size

  • This hotel has 306 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (HRK 120 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Scooter/moped rentals nearby
  • Casino
  • Health club
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Croatian
  • English
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Fontana Restaurant - This restaurant specializes in international cuisine.

King Tomislav Restaurant - Onsite restaurant.

Cafe Imperial - This café serves light fare only.

Piano Bar - Onsite piano bar.

Small print

Also known as

  • Hotel Sheraton Zagreb
  • Sheraton Zagreb Hotel Hotel Zagreb
  • Sheraton Hotel Zagreb
  • Sheraton Zagreb
  • Sheraton Zagreb Hotel
  • Zagreb Hotel Sheraton
  • Zagreb Sheraton
  • Zagreb Sheraton Hotel
  • Sheraton Zagreb Hotel Hotel
  • Sheraton Zagreb Hotel Zagreb

Optional extras

Early check-in can be arranged for an extra charge of HRK 75 (subject to availability)

Late check-out can be arranged for an extra charge of HRK 75 (subject to availability)

Covered self parking costs HRK 120 per day with in/out privileges

Rollaway beds are available for HRK 300.0 per night

Buffet breakfast is offered for an extra charge of HRK 160 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of HRK 150 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Deposit: HRK 500 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Zagreb Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from January 12 2021 to March 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs HRK 120 per day.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome. There's a charge of HRK 150 per pet, per day.
  • You can check in from 2 PM - midnight. There's a charge of HRK 75 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of HRK 75 (subject to availability). Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Monocycle specialty coffee (3-min walk), Trattoria Canzona (4-min walk), and Lari I Penati (5-min walk).
  • Yes, the 1076 square-foot casino features 7 slot machines and 5 gaming tables.
  • Onsite recreation at Sheraton Zagreb Hotel includes aerobics and Pilates. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a casino and a sauna. Sheraton Zagreb Hotel also has a steam room.
8.6.Fabulous.
  • 10.0.Exceptional

    Nice stay and nice hotel except parking in garage is not included and you need to pay it extra.

    1 night trip with friends, Feb 19, 2020

    Verified Expedia guest review

  • 6.0.Good

    I like the facilities and size if room. Also the fact that the hotel has a huge gym and indoor pool is a big plus. 2 things I dislike about the property are A) absence of a proper overhead shower as the handheld are oddly placed for anyone taller than 5'6" B) the food for room service is worst I have had at a Mariott branded property and that is the biggest reason for my average rating I have now decided to try other properties in Zagreb and will try to avoid the Sheraton

    3 night business trip, Feb 2, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Hotel is good for its location. I wouldnt rate this Hotel 3 stars. Everything very dated bath robes completely used probably washed million times. Next time we will be going to double tree by hilton with better value for money and services.

    2 night business trip, Jan 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is excellent, rooms beautiful and all the amenities you need.

    2 night business trip, Jan 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    A totally amazing experience at the Sheraton

    The Sheraton was fabulous and I totally recommend it for your stay either for business or a family break , the staff do their up most in every way to make you totally comfortable in every way. I have been coming to the Sheraton for the last 4 years and I wouldn’t stay anywhere else apart from the Sheraton..

    Geraldo, 5 night business trip, Jan 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Had a wonderful time at the New Year's Eve Gala and the Bar Staff along with registration staff did an excellent job.

    Rick, 3 night trip with friends, Dec 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was a very good stay recommend it to my best friends o family if i dicide to go to zagreb i wouldn’hestitate in staying there again

    Maria orosia, 7 night trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Elegant hotel with professional staffs.

    Elegant hotel with professional staffs. A little more friendliness from the front receptionist would have make the experience more pleasant. They are serious and intensed.

    AUDREY, 1 night family trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent Stay At Beautiful Hotel

    Excellent stay at the beautiful property. Every one was friendly from check in to check out. The room was very clean and had everything you needed to make your stay welcoming. The bed was very comfortable, pillows great. No noise from other guest. Nice black out curtins. Bathroom very clean. Excellent water pressure and heat for shower. Would not hesitate to stsy again and will be back. Highly recommended!!!

    Charlene, 2 night trip, Dec 19, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    A long time ago five stars was five stars, today it can be anyone. Times are really changing...

    PERICA, 3 night business trip, Dec 18, 2019

    Verified Hotels.com guest review

See all 249 reviews