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All properties in Cartagena, Bolivar, Colombia

Sofitel Legend Santa Clara Cartagena

Luxury resort with 2 restaurants, near Clock Tower

  • Free WiFi and free parking
From
Rs21,414

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Pool
  • Junior Suite, 1 King Bed, Balcony, Ocean View - Living Area
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1 / 107Hotel Bar
Calle Del Torno, 39 - 29, Cartagena, 130001, Bolivar, Colombia
9.4.Exceptional.
  • All hotel staffs are kindness and has well manners. Also Hotel security very high and…

    Aug 14, 2021

  • best hotel in Cartagena

    Jun 24, 2021

See all 243 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Convenient
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 123 guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

What’s around

  • In Cartagena Walled City
  • Clock Tower - 8 min walk
  • Puerta del Reloj - 8 min walk
  • San Pedro - 8 min walk
  • San Pedro Claver Church and Convent - 11 min walk
  • San Felipe de Barajas Castle - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed (Butler Service)
  • Superior Room, 1 King Bed, Balcony, Garden View
  • Superior Room, 2 Twin Beds, Balcony, Garden View
  • Classic Room, 1 King Bed, View (Interior view)
  • Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)
  • Suite, 1 King Bed, Terrace, Sea View (Amaral)
  • Suite, 1 King Bed, Terrace (Grau Suite)
  • Junior Suite Colonial, 1 King Bed
  • Suite, 1 King Bed, Sea View (Legend Suite)
  • Suite, 1 King Bed, Terrace (Spa Suite)
  • Junior Suite, 1 King Bed, Balcony, Ocean View
  • Presidential Suite, 1 King Bed

What’s around

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 8 min walk
  • Puerta del Reloj - 8 min walk
  • San Pedro - 8 min walk
  • San Pedro Claver Church and Convent - 11 min walk
  • San Felipe de Barajas Castle - 20 min walk
  • Port of Cartagena - 2.5 mi / 4.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)
Profile: Cartagena Walled City

Profile: Cartagena Walled City

The Cartagena Walled City, also known as Cartagena’s old town, is a maze of tall walls and stone fortresses only 10 km northwest of the city's center. You can lose yourself for hours on these charming streets, where magnificent churches and imposing mansions from colonial periods show off superior architecture.

Throughout the area, bustling plazas are crowded with sidewalk cafés and spirited bars. Old properties are drenched in vibrant colors, many with flower-filled balconies. You can even stay in some of them—many of the most ancient hotels are converted monasteries.

map
See on map
Calle Del Torno, 39 - 29, Cartagena, 130001, Bolivar, Colombia

At a glance

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Steam room

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3531
  • Conference space size (meters) - 328

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

El Claustro - This restaurant serves breakfast, lunch, and dinner.

1621 Restaurant - This fine-dining restaurant serves lunch and dinner. Open daily.

Jardin Santa Clara - This restaurant overlooks the garden. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Wired Internet access is available in guestrooms for USD 20 per night (rates may vary)
  • Wired Internet access is available in public areas for USD 20 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 24 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 26 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 200.0 per night
  • Babysitting/childcare is available for an extra charge
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Cartagena Santa Clara
  • Sofitel Santa Clara Cartagena
  • Sofitel Hotel Santa Clara
  • Sofitel Santa Clara Hotel Cartagena
  • Sofitel Legend Santa Clara Cartagena Hotel
  • Sofitel Cartagena
  • Cartagena Sofitel
  • Sofitel Legend Santa Clara Cartagena Resort
  • Sofitel Legend Santa Clara Resort
  • Sofitel Legend Santa Clara Cartagena Resort
  • Sofitel Legend Santa Clara Cartagena Cartagena
  • Cartagena Sofitel Santa Clara
  • Sofitel Legend Santa Clara Cartagena Resort Cartagena
  • Santa Clara Cartagena
  • Sofitel Legend Cartagena Santa Clara
  • Sofitel Legend Santa Clara
  • Sofitel Legend Santa Clara Cartagena
  • Sofitel Legend Santa Clara Hotel
  • Sofitel Legend Santa Clara Hotel Cartagena
  • Sofitel Santa Clara

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sofitel Legend Santa Clara Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 3 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring garden views. Nearby restaurants include El Gobernador by Rausch (3-min walk), La Mulata (4-min walk), and El Kilo (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 26 per vehicle one way.
  • No, this resort doesn't have a casino, but Rio Cartagena Casino (14-min drive) is nearby.
  • Have fun with nearby activities like scuba diving, water skiing, and windsurfing. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sofitel Legend Santa Clara Cartagena also has 3 bars, an outdoor pool, and a steam room, as well as spa services and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    This hotel is amazing!! The history, antique and elegance makes it a must stay hotel. The customer service is #1!! The terrace bar has a great view where you can also enjoy the sunset. The food and drinks are amazing too. The staff are very nice and they make you feel at home. In general it’s definitely a 5 start hotel. I will definitely stay there again.

    4 night family trip, Jun 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice facilities

    3 night family trip, Jun 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing comple

    3 night trip, May 29, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The service ws exceptional from the front desk, concierge to the pool amd restaurant staff. We were on the ground floor, grden view and the onkyvdraw back was that you can hear the satff walking by our room having conversations early in the morning which woke us up. The place is very romantic however and that was a minor issue

    3 night romance trip, May 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    By far the best hotel to stay at in Cartagena, the service is beyond excellent, cleanliness beyond as well. The food amaziingggg! I will definitely come back

    3 night romance trip, May 22, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Beautiful

    3 night romance trip, May 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This was a truly good place to stay. The staff and service are noticeably good. The food is terrific in the main restaurant and the room service was equally well prepared. We didn’t need to eat anywhere else. Oh and the breakfast that is included is opulent. Amada, our morning friend in the dining room is like a doting mother. We felt safe and the pool is big and the people staying with us seemed classy and nice. We would definitely wish to stay here again. In fact we have booked a room for Saturday night!

    6 night romance trip, May 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel!! Everything about this hotel Is great.. from the rooms to the food and the staff.

    2 night family trip, May 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Unfortunately I stayed during a time with restrictions and curfews. The hotel it self is beautiful and the people are amazing. Thank you Santa Clara for making my stay so comfortable.

    3 night romance trip, May 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent! Staff have genuine hospitality. Food is good also

    3 night business trip, Apr 24, 2021

    Verified Hotels.com guest review

See all 243 reviews