Canopy by Hilton Charlotte Southpark

Photo gallery for Canopy by Hilton Charlotte Southpark

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
55-inch LCD TV with satellite channels, TV
Premium bedding, in-room safe, desk, laptop workspace

Overview of Canopy by Hilton Charlotte Southpark

Canopy by Hilton Charlotte Southpark

4.0 star property
4-star hotel with restaurant, near SouthPark Mall

9.2/10 Superb

337 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
4905 Barclay Downs Drive, Charlotte, NC, 28210
Main amenities
  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Valet parking
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 5 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In SouthPark
  • SouthPark Mall - 16 min walk
  • Phillips Place - 2 min drive
  • Park Road Park - 2 min drive
  • Tyvola Square - 5 min drive
  • Queens University of Charlotte - 9 min drive
  • Freedom Park - 9 min drive
  • Quail Hollow Club - 6 min drive
  • Carolinas Medical Center - 12 min drive
  • United States Citizenship and Immigration Services office - 11 min drive
  • McAlpine Creek Greenway - 8 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 20 min drive
  • Concord, NC (USA-Concord Regional) - 34 min drive
  • Charlotte Station - 20 min drive

About this property

Canopy by Hilton Charlotte Southpark

At Canopy by Hilton Charlotte Southpark, you'll be within a 10-minute drive of SouthPark Mall and Freedom Park. After visiting the health club for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Rooms at this upscale hotel get the details right with nice touches like premium bedding, bathrobes, and slippers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks available
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Up to 75 lbs

Internet

  • Internet
  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Secured covered onsite valet parking (USD 15 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–8:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Coworking spaces
  • Conference space (9000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Health club

Accessibility

  • Elevator

Languages spoken

  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 10.00 and USD 50.00 for adults, and USD 10.00 and USD 50.00 for children (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 50.00
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs USD 15 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; temperature checks are available to guests; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Shakerra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Room Recommended
The room was delightfully quiet, the shower worked great, and the staff was friendly and helpful. The only suggestion I have is that we would have preferred 2 comfortable chairs to the daybed that was provided. I’m sure we will be back again.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Deborah, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Walter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

vitaliy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Underwhelmed
I was disappointed with the hotel in general. The entrance was underwhelming--dark, poorly designed and poorly managed. It was hard for us to recognize it as a hotel, much less as a Hilton property. Figuring out how to get our luggage from the car to the hotel lobby was an unnecessary challenge. We had to hunt for a luggage cart and load it ourselves. Hotel parking is valet only, but the valet stand appeared to be an afterthought. This resulted in u-turns, double parking and confused car standing. The room was just ok. There are comparable hotels nearby that rent at lower rates. I have been a guest at many hotels operating in areas under construction and in very congested locations. They are still able to maintain basics like a functional identifiable portico, a well lit vestibule with carts, and someone to greet guests and serve as a porter if needed. My first impression was not a good one. I would not recommend this hotel.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The bed mattress could have been more comfortable.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lori, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nolan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 3-night business trip
Verified Hotels.com guest review