Gaylord Opryland Resort & Convention Center

Photo gallery for Gaylord Opryland Resort & Convention Center

Lobby
Indoor pool, 2 outdoor pools
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Gaylord Opryland Resort & Convention Center

Gaylord Opryland Resort & Convention Center

4.0 star property
4-star resort with 18 restaurants, near Opry Mills

8.6/10 Fabulous

2,267 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
Map
2800 Opryland Drive, Nashville, TN, 37214
Main amenities
  • Daily housekeeping
  • 18 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Water park
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
For families
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Opryland
  • Opry Mills - 8 min walk
  • Cooter's Place - 11 min walk
  • Grand Ole Opry - 13 min walk
  • Nashville Toy Museum - 3 min drive
  • Grand Ole Opry Museum - 4 min drive
  • Wave Country - 5 min drive
  • Tennessee Central Railway Museum - 13 min drive
  • Rivergate Mall - 13 min drive
  • Lane Motor Museum - 11 min drive
  • Nashville Children's Theatre - 13 min drive

Getting around

  • Nashville International Airport (BNA) - 11 min drive
  • Smyrna, TN (MQY) - 32 min drive
  • Nashville Donelson Station - 8 min drive
  • Nashville Riverfront Station - 14 min drive
  • Hermitage Station - 16 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

Gaylord Opryland Resort & Convention Center

Putting you in a great location within a 15-minute walk of Opry Mills and Grand Ole Opry, Gaylord Opryland Resort & Convention Center offers an airport shuttle during limited hours for USD 35 per person roundtrip. Guests can grab a bite to eat at one of the 18 restaurants and visit the spa to be pampered with massages, aromatherapy, or hydrotherapy. Other highlights at this upscale resort include 2 outdoor pools, a water park, and an indoor pool. The helpful staff and restaurant get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 2888 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 33.00 per night)
  • Onsite valet parking (USD 45.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 7:00 AM to 6:00 PM*

Offsite

  • Free area shuttle
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • 18 restaurants
  • 5 bars/lounges
  • 2 coffee shops
  • Room service (limited hours)

Taking the kids

  • Water park access (surcharge)
  • Children's pool
  • Free local shuttle

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (758911 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1977
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Transfer shower
  • Accessible bathtub
  • Lever door handles
  • Pool access ramp on site

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Relâche Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.99 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 14.99 per day (rates may vary)
  • Breakfast costs between USD 16 and USD 20 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 35 per person (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children up to age 18 costs USD 35 (roundtrip)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 33.00 per night
  • Valet parking costs USD 45.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Gaylord Opryland Resort Nashville
Gaylord Opryland
Gaylord Opryland Resort
Gaylord Resort
Gaylord Resort Opryland
Opryland Gaylord
Opryland Gaylord Resort
Opryland Resort
Gaylord Opryland Hotel Nashville
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
The Opryland Hotel
Gaylord Opryland Nashville
Gaylord Opryland Resort Convention Center
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Gaylord Opryland Resort & Convention Center Resort
Gaylord Opryland Resort & Convention Center Nashville
Gaylord Opryland Resort & Convention Center Resort Nashville

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Danielle, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

We had the room till12 noon at 9:15 am housekeeping knocked on the door and said they needed to clean the room and told us we need to leave? This was not right and complained to the front desk , they agreed and apologized but by the time they got the housekeeping people two hours had passed and at more than $500 a night this disturbance is inexcusable!
Russell, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The resort is beautiful; very clean and wonderful trees, flowers and foliage everywhere you look. The staff are very friendly and accommodating. We would definitely stay here again!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janice, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

I booked an atrium
Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Beautiful but pricy
The place was beautiful but make sure you get a map. Signs were not clear. To get to the Outdoor pool you have to go thru the spa area, which is not clear. Restaurant services were slow, apparently due to low staffing. Pool area bar was slow and drinks were over priced. I only ate at the steakhouse and it was mediocre. Room was comfortable. Wish we would’ve gotten the garden atrium view. I did not purchase anything in the resort. Brought our own drinks off site to the room. Parking was confusing and should let guests know we don’t have to stand in line to check out and there are room key drop off boxes at the gate when you leave.
Annie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Steve, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

6/10 Good

Mold in the shower. Room service never came. We had to call the front desk for clean towels. Security was called multiple time because of loud (music and screaming) neighbors. Went to the Mexican restaurant- beef was mistakenly in my chicken burrito. When I asked to have it corrected the bar tender was rude and insisted that wouldn’t happen. She tossed a new chicken burrito in front of me, but it wasn’t the way I ordered it. There was no reason for her to be as rude and hateful as she was. We’ll I’m allergic and was throwing up within 5 mins. Asked for the manager who was nice about it.
Mathew, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful resort. Prepare to get lost
Very large resort. Desk lobby and luggage dropoff was closed on the side where our room was located. Check in person told us to park on that end anyway without warning us of this. No signs anywhere as to how to get to elevator for M5. Heard many people lost & confused as to how to get around. Receipt machine for parking didn’t give us a receipt and checkout person had to get approval from manager not to charge as on our room. No wi-fi in room but still got charged $25 resort fee. Because reservations were through 3rd party. Mobile app wasn’t available for check in. Resort itself is beautiful and made the visit special. Nothing over the top about the room but quiet & comfortable & clean with a view so happy with that. Have your desk people give new comers better information as to how to get from their car to their room & make sure your wi-fi is working!
Dora, 1-night trip
Verified Hotels.com guest review