Guests
All properties in Mombasa, Kenya

Sarova Whitesands Beach Resort & Spa

4-star hotel with full-service spa, connected to a shopping center, near Bamburi Beach

  • Free buffet breakfast, free WiFi, and free parking
From
Rs9,396

Image gallery

  • Sarova Whitesands Beach Resort & Spa
  • Sarova Whitesands Beach Resort & Spa
  • Beach
  • Beach
  • Sarova Whitesands Beach Resort & Spa
Sarova Whitesands Beach Resort & Spa. Image 1 of 146.
1 / 146Sarova Whitesands Beach Resort & Spa
Malindi Road, Bamburi Highway, Mombasa, 80100, Kenya
8.4.Very good.
  • We stayed here in April 2019 and it was fantastic, with breakfast and evening meal…

    Nov 30, 2021

  • The experience was pleasant for me but even more exciting for my 8 year old daughter who…

    Oct 19, 2021

See all 86 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Dining options
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 335 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 5 outdoor pools

For families

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available

What’s around

  • On the beach
  • Bamburi Beach - 3 min walk
  • Nguuni Nature Sanctuary - 33 min walk
  • Leisure Golf Club - 33 min walk
  • City Mall - 40 min walk
  • Haller Park - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Garden Facing Queen Room
  • Pool Facing Queen Room
  • Sea Facing Queen Room
  • Studio, 1 King Bed
  • Garden Facing Twin Room
  • Pool Facing Twin Room

What’s around

Landmarks

  • On the beach
  • Bamburi Beach - 3 min walk
  • Nguuni Nature Sanctuary - 33 min walk
  • Leisure Golf Club - 33 min walk
  • City Mall - 40 min walk
  • Haller Park - 41 min walk
  • Nyali Beach - 3.6 mi / 5.8 km
  • Mtwapa Mall - 3.9 mi / 6.3 km
  • Wild Waters - 4 mi / 6.4 km
  • Mamba Village - 4.2 mi / 6.7 km
  • Mombasa Island - 7.4 mi / 11.8 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 18 min drive
  • Vipingo (VPG) - 18 min drive
  • Ukunda (UKA) - 50 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Malindi Road, Bamburi Highway, Mombasa, 80100, Kenya

At a glance

Hotel size

  • This hotel has 335 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Playground on site
  • Rafting on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Water skiing on site
  • Windsurfing on site
  • Golfing nearby
  • Sailing nearby
  • Skydiving nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1970
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Tulia Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

Dining

Lido Seafood Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Playground on site
  • Rafting on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Water skiing on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Sailing nearby
  • Skydiving nearby

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-in between midnight and 7:00 AM can be arranged for an extra charge (amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children between the ages of 4 and 12 costs USD 15

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facility access costs USD 40 per person, per day
  • Guests under 4 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Transfers via required shuttle are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Sarova Whitesands
  • Sarova Whitesands Beach Resort And Spa
  • Whitesands Hotel Mombasa
  • Sarova Whitesands & Mombasa
  • Sarova Whitesands Beach Resort & Spa Hotel
  • Sarova Whitesands Beach Resort & Spa Mombasa
  • Sarova Whitesands Beach Resort & Spa Hotel Mombasa
  • Sarova Whitesands Beach
  • Sarova Whitesands Beach Mombasa
  • Sarova Whitesands Beach Resort
  • Sarova Whitesands Beach Resort Mombasa
  • Sarova Whitesands Resort
  • Whitesands Sarova
  • Sarova Whitesands Beach Hotel Bamburi
  • Sarova Whitesands Beach Resort & Spa Kenya/Bamburi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sarova Whitesands Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 5 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Yul's (9-min walk), Cheers (10-min walk), and Il Covo Bamburi (13-min walk).
  • Yes, an airport shuttle is available. The charge is USD 30 per person one-way.
  • Have fun with onsite activities like rafting, water skiing, and windsurfing. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Sarova Whitesands Beach Resort & Spa also has 2 bars, a waterslide, and a sauna, as well as a steam room and a garden.
8.4.Very good.
  • 10.0.Exceptional

    A fantastic magical place! I was there for my birthday weekend and it was exactly what i was looking for. The spa was amazing and the view to the ocean! Just wonderful

    Hayat, 1 night trip, Oct 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Average

    I had an average stay, it wasnt great but it wasn't bad either. The hotel complex is big and spacious, with multiple pools and restaurants (with average and overpriced food). It's a good resort for families but maybe not for couples. The checkin process needs to be improved a bit. It took over 45mins, only to be told the hotel was overbooked, so my room was being downgraded. After a bit of discussion a room that I paid for was found. Otherwise, bed was comfy and room clean.

    Emily, 3 night business trip, Oct 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My stay was a celebration of my 60th birthday and I enjoyed it due to customer service with the following: greetings, spa, food, and cleanliness of the hotel.

    Ethel, 2 night trip, Sep 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    good

    It was good

    Ali, 2 night business trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely views. Excellent service. Breakfast buffet was great.

    mustafa, 10 night family trip, Aug 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It was a fantastic location right off the beach. So beautiful. What really stood out was the staff’s friendliness and attention to details. I will definitely consider Sarova the next time I travel to Mombasa.

    11 night family trip, Aug 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great staff!

    Thoroughly enjoyed the stay. The staff were very polite, expecially Adam the cleaner for room 1017 and 1018. The chefs at breakfast went above and beyond to serve us well.

    Aleem, 6 night family trip, Jul 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall, the experience was great. I think it could be improved in two areas: Better variety in full board food offerings and entertainment. The buffets seemed to have pretty much the same foods day after day, though the foods were good. And it would’ve been nice to have some live music at the bars, or something like that.

    7 night romance trip, Jul 31, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    Overall review

    The check-in is slow. The team cleaning up rooms are very professional and supportive. Special shout out to Adam from the room cleaning team Claire from customer service was supportive too! Food quality needs to get better. All staffs were supportive and very friendly

    Aleem, 6 night family trip, Jul 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Was full of life

    2 night romance trip, Jul 30, 2021

    Verified Expedia guest review

See all 86 reviews