Royal Sonesta Chicago Downtown

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Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Overview of Royal Sonesta Chicago Downtown

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Royal Sonesta Chicago Downtown

4.0 star property
4-star hotel with restaurant, near Michigan Avenue

8.4/10 Very good

1,744 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
71 E Wacker Dr, Chicago, IL, 60601
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Business center
  • 5 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Multilingual staff
  • Wedding services
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Chicago
  • Michigan Avenue - 3 min walk
  • Chicago Theatre - 4 min walk
  • Chicago Riverwalk - 6 min walk
  • James M. Nederlander Theatre - 6 min walk
  • House of Blues Chicago - 6 min walk
  • Grant Park - 7 min walk
  • Chicago Cultural Center - 7 min walk
  • Aon Center - 9 min walk
  • Millennium Park - 10 min walk
  • Cloud Gate - 10 min walk

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive
  • Chicago, IL (PWK-Chicago Executive) - 47 min drive
  • Millennium Station - 6 min walk
  • Chicago Van Buren Street Station - 16 min walk
  • Chicago Union Station - 26 min walk
  • State Station - 4 min walk
  • Randolph-Wabash Station - 4 min walk
  • Lake Station - 5 min walk

About this property

Royal Sonesta Chicago Downtown

You'll be in a fantastic location at Royal Sonesta Chicago Downtown, just a 5-minute walk from Michigan Avenue and Chicago Theatre. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Hoyt's American Tavern, which serves American cuisine and is open for breakfast, lunch, and dinner. This upscale hotel is also within just a 10-minute walk of Chicago Riverwalk and Grant Park. Fellow travelers say great things about the walkable location and spacious guestrooms. Public transportation is just a short walk: State Station is 4 minutes and Randolph-Wabash Station is 4 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 381 rooms
  • Arranged over 39 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room, up to 30 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Parking

  • Secured covered onsite valet parking (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (USD 53 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

What to do

  • Golfing nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (16000 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 37-inch plasma TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Hoyt's American Tavern - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 20.00 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Internet access (may be limited)
    • In-room bottled water
    • Additional inclusions

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 30.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs USD 75 per day with in/out privileges
  • Parking is available nearby and costs USD 53 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel
Royal Sonesta Chicago Chicago
Royal Sonesta Chicago Riverfront
Wyndham Grand Chicago Riverfront
Royal Sonesta Chicago Downtown Hotel
Royal Sonesta Chicago Downtown Chicago
Royal Sonesta Chicago Downtown Hotel Chicago

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Great location, great service, pullout bed was uncomfortable and took three calls to get the blankets we needed but once we did everything was perfect! Highly recommend
Michael, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice stay
Very friendly staff. Restaurant downstairs had very limited choices compared to old menu that was posted online. Elevators took awhile to show up. City view promised but 90% blocked. Room was very nice and clean. Shower was roomy. Soaps smelled nice.
Alexandria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chang Hoon, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Concert attendance.
Very nice hotel, friendly service, great room. I was attending a concert at The Pritzker Pavilion. Walkable.
Jane Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and view
Great downtown location and view. Close to everything so you can walk and enjoy the downtown.
Jeremy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Disappointing that the restaurant wasn't open except for breakfast. But then the breakfast wasn't very good.... so probably better we went to the one next door for breakfast thereafter. Hotel was fine and the room was wonderful. Staff were friendly and helpful.
Barbara, 3-night business trip
Verified Hotels.com guest review