The Ritz-Carlton, St. Thomas

Photo gallery for The Ritz-Carlton, St. Thomas

Lobby
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of The Ritz-Carlton, St. Thomas

The Ritz-Carlton, St. Thomas

5.0 star property
Upscale beachfront resort with spa, near Sapphire Beach

8.2/10 Very good

174 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
6900 Great Bay, St. Thomas, St. Thomas, 00802
Main amenities
  • Daily housekeeping
  • On the beach
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Waterslide
  • Bar/lounge
  • Room service
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Secret Harbour Beach - 3 min drive
  • Sapphire Beach - 6 min drive
  • Coki Point Beach - 8 min drive
  • Bolongo Bay - 12 min drive
  • Virgin Islands National Park - 42 min drive
  • Honeymoon Beach - 76 min drive
  • Magens Bay Beach - 14 min drive
  • Trunk Bay - 80 min drive
  • Cinnamon Bay Beach - 80 min drive

Getting around

  • St. Thomas (SPB-St. Thomas Seaplane Base) - 14 min drive
  • Cyril E. King Airport (STT) - 37 min drive
  • Terrance B. Lettsome Intl. Airport (EIS) - 21.9 miles/35.2 km
  • Spanish Town (VIJ-Virgin Gorda) - 28.7 miles/46.2 km
  • Culebra (CPX-Benjamin Rivera Noriega) - 30.2 miles/48.6 km

About this property

The Ritz-Carlton, St. Thomas

At The Ritz-Carlton, St. Thomas, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 10-minute drive of Sapphire Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. Alloro serves dinner. This luxurious resort also features a bar/lounge, a 24-hour fitness center, and a children's pool. Fellow travelers say great things about the helpful staff and comfortable guestrooms.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 180 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9 AM
  • Bar/lounge
  • Private dining
  • Room service

Traveling with children

  • Children's pool
  • Waterslide
  • Babysitting (surcharge)

What to do

  • On the beach
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 1992
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Japanese
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The Ritz-Carlton Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

The spa is open daily.

Dining

Alloro - This restaurant serves dinner only. Reservations are required.
Bleuwater - This restaurant overlooks the ocean and pool. Open daily.
Coconut Grove - Overlooking the ocean and pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sails - Overlooking the ocean, this restaurant serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 7.5 percent
  • Resort fee: USD 85 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Fitness/yoga classes
    • Sporting facilities or equipment
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room bottled water
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 15 and USD 30 for adults, and USD 10 and USD 20 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
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The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
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St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
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The Ritz Carlton St. Thomas
Great Bay Resort
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Resort St. Thomas Great Bay Resort
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The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
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The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

Does The Ritz-Carlton, St. Thomas offer free cancellation for a full refund?
Yes, The Ritz-Carlton, St. Thomas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, St. Thomas?
As of 17 August 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on 6 September 2022 start from ₹699, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, St. Thomas?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, St. Thomas?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Ritz-Carlton, St. Thomas?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Ritz-Carlton, St. Thomas?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Ritz-Carlton, St. Thomas?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at The Ritz-Carlton, St. Thomas and nearby?
Have fun with nearby activities like hiking and ziplining, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Ritz-Carlton, St. Thomas also has a waterslide and a 24-hour fitness center, as well as spa services and a garden.
Are there restaurants at or near The Ritz-Carlton, St. Thomas?
Yes. Nearby restaurants include The Beach Bar (5.5 mi), Cafe Roma (5.6 mi), and Cruz Bay Landing (5.6 mi).
Does The Ritz-Carlton, St. Thomas have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does The Ritz-Carlton, St. Thomas have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Ritz-Carlton, St. Thomas like?
The Ritz-Carlton, St. Thomas is located on the waterfront, a short 5-minute walk from Cowpet Bay. Travelers say this resort is in a good location.

Overall score and ratings

8.2

Very good

9.1/10

Cleanliness

8.3/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Stray cats all over the place at 1 of the only 2 outdoor bars on the property. Absolutely should not be an issue at a ritz. Service was somewhat slow as well. Rooms were great, staff was helpful. Not worth the price point
Matthew, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing place, great food, great staff and service.
Lillian, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just wonderful
Lillian, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property on the beach. Surprisingly hilly. Nice clean rooms and friendly staff. Beach is pretty narrow and a bit rocky when you enter the water. Solid restaurants on site and nice beachside amenities.
GREGORY, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Our only hope was that the service would be as up to par as the price we paid and unfortunately it wasn’t. It was a nice trip but for the money spent on two rooms we will choose another location next time in hopes for a 5 star experience!
Bradley, 5-night family trip
Verified Expedia guest review

2/10 Poor

Horrible service. Have never experienced anything like it. Never coming back again
Camila, 2-night family trip
Verified Expedia guest review

2/10 Poor

Johnny, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Suzanne, 1-night trip
Verified Expedia guest review

6/10 Good

The staff was excellent at the ritz, we enjoyed our stay. We read previous reviews about overcrowding at the pool area & beach area with lounge chairs, and unfortunately this is absolutely true. Lounge chairs were piled up so close to each other. The beach area is very small and they were also overcrowded with chairs
Anila, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

beautiful cove, bartender Jackson was awesome at the Italian restaurant. Adjusted TV for olympics and made me some great Affogattos.
larry, 5-night romance trip
Verified Expedia guest review