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JW Marriott San Francisco Union Square

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of JW Marriott San Francisco Union Square

JW Marriott San Francisco Union Square

4.5 star property
Luxury hotel with restaurant, near Pier 39

8.6/10 Fabulous

1,002 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
515 Mason Street, San Francisco, CA, 94102

Room options

About this area

What's nearby

  • In Union Square
  • Moscone Convention Center - 15 min walk
  • Lombard Street - 26 min walk
  • Oracle Park - 28 min walk
  • Pier 39 - 32 min walk
  • Chase Center - 41 min walk
  • Union Square - 1 min drive
  • San Francisco Museum of Modern Art - 6 min drive
  • Ghirardelli Square - 11 min drive
  • Alcatraz Island - 14 min drive
  • Kaiser Permanente Medical Center - 11 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 26 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 12 min drive
  • San Francisco Station - 25 min walk
  • Powell St & Post St Stop - 2 min walk
  • Powell St & Sutter St Stop - 3 min walk
  • Powell St & Geary Blvd Stop - 3 min walk

Restaurants

  • Katana-Ya - 2 min walk
  • The Owl Tree - 2 min walk
  • The Oak Room Restaurant - 2 min walk
  • Aliment - 2 min walk
  • L'Ottavo Ristorante - 2 min walk

About this property

JW Marriott San Francisco Union Square

At JW Marriott San Francisco Union Square, you'll be within a 15-minute drive of Pier 39 and Lombard Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Level III Restaurant, which serves Californian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say good things about the helpful staff and location. Public transportation is just a short walk: Powell St & Post St Stop is 2 minutes and Powell St & Sutter St Stop is 3 minutes.

Languages

Chinese (Mandarin), English, Farsi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert), COVID-19 Guidelines (CDC), and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 344 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (up to 25 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (USD 83.22 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Beach nearby
  • Golfing nearby
  • Horse riding nearby
  • Sailing nearby
  • Surfing/body boarding nearby

Working away

  • 15 meeting rooms
  • Conference space (4352 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways

Languages

  • Chinese (Mandarin)
  • English
  • Farsi
  • Spanish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Partially open bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Level III Restaurant - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Level III Bar - This bar specializes in Californian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 25 per accommodation, per night. This fee does not apply to children under 12 years of age.

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 17.95 per day (rates may vary)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Valet parking costs USD 83.22 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • GBAC STAR Facility Accreditation (global expert)
  • COVID-19 Guidelines (CDC)
  • Ecolab (3rd party expert - Global)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does JW Marriott San Francisco Union Square offer free cancellation for a full refund?
Yes, JW Marriott San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott San Francisco Union Square?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at JW Marriott San Francisco Union Square on 17 December 2022 start from ₹14,512, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott San Francisco Union Square?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at JW Marriott San Francisco Union Square?
Yes, pets are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at JW Marriott San Francisco Union Square?
Yes. Valet parking costs USD 83.22 per night. Electric vehicle charging is available.
What are the check-in and check-out times at JW Marriott San Francisco Union Square?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at JW Marriott San Francisco Union Square?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What is there to do at JW Marriott San Francisco Union Square and nearby?
Have fun with activities like horseback riding, sailing, and body boarding, and practice your swing at the nearby golf course. JW Marriott San Francisco Union Square also has a 24-hour fitness center.
Are there restaurants at or near JW Marriott San Francisco Union Square?
Yes, Level III Restaurant offers Californian cuisine. Nearby restaurants include Maru Sushi (3-min walk), Del Popolo (3-min walk), and Beanstalk Cafe (3-min walk).
What's the area around JW Marriott San Francisco Union Square like?
JW Marriott San Francisco Union Square is in Union Square, a short 2-minute walk from Powell St & Post St Stop and 2 minutes' walk from Union Square. Travelers say the area is walkable and good for shopping.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Renee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay one of the staff members there made sure I had a wonderful stay. I believe her name was Jasmine she was an absolute pleasure to deal with.
Courtney, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lorena, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rene, 2-night trip
Verified Hotels.com guest review

6/10 Good

Yoyo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family vacay
We really enjoyed this hotel. The lay out is very cool, it’s central for lots of sightseeing, A little expensive but all the nicer hotels in the area are all expensive, enjoyed the lounge area and the gym. No ice machines so every time we needed ice we had to call front desk and ask for it to be brought up. Kind of strange. Would stay again though.
Brian, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was excellent My room was great Service was fast
Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Destiny, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Michele, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review