Guests
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Hotel Diplomatic

4-star hotel with restaurant, near Piazza San Carlo

  • Free buffet breakfast and free WiFi
From
Rs4,715

Image gallery

  • Junior Suite - Living Area
  • Junior Suite - Living Area
  • Standard Triple Room - Bathroom
  • Comfort Double Room - Bathroom
  • Junior Suite - Living Area
Junior Suite - Living Area. Image 1 of 37.
1 / 37Junior Suite - Living Area
Via Cernaia 42, Turin, 10122, TO, Italy
7.8.Good.
  • Handy location, v close to Porta Susa & historic centre

    Aug 16, 2020

  • Convenient location near train station and walking distance to the town center.

    Mar 5, 2020

See all 309 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Transport options
Convenient
Shopping
Quiet
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 126 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Business center
  • 24-hour front desk

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Historic Centre
  • Piazza San Carlo - 16 min walk
  • Piazza Castello - 16 min walk
  • Polytechnic University of Turin - 17 min walk
  • Turin Cathedral - 18 min walk
  • Turin Royal Palace (Palazzo Reale) - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Single Room
  • Standard Double or Twin Room
  • Standard Triple Room
  • Standard Double Room Single Use
  • Junior Suite
  • Quadruple Room
  • Comfort Double Room

What’s around

Landmarks

  • In Historic Centre
  • Piazza San Carlo - 16 min walk
  • Piazza Castello - 16 min walk
  • Polytechnic University of Turin - 17 min walk
  • Turin Cathedral - 18 min walk
  • Turin Royal Palace (Palazzo Reale) - 21 min walk
  • Mole Antonelliana - 26 min walk
  • Via Garibaldi - 5 min walk
  • Piazza Statuto - 7 min walk
  • Casa Fenoglio-Lafleur - 10 min walk
  • Piazza Solferino - 11 min walk

Getting around

  • Turin International Airport (TRN) - 24 min drive
  • Turin Porta Susa Station - 3 min walk
  • Turin (ITT-Porta Susa Rail Station) - 5 min walk
  • Turin Porta Nuova Station - 22 min walk
  • XVIII Dicembre Station - 2 min walk
  • Porta Susa Station - 8 min walk
  • Vinzaglio Station - 10 min walk
map
See on map
Via Cernaia 42, Turin, 10122, TO, Italy

At a glance

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free
  • Restrictions apply*
  • 1 per room (up to 26 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 19 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 581
  • Conference space size (meters) - 54
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 20-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Diplomatic - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Small print

Also known as

  • Diplomatic Turin
  • Hotel Diplomatic Turin
  • Diplomatic Hotel Turin
  • Hotel Diplomatic
  • Hotel Diplomatic Hotel
  • Hotel Diplomatic Turin
  • Hotel Diplomatic Hotel Turin

Optional extras

Self parking costs EUR 19 per day

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Diplomatic does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 19 per day. Parking spots may be limited.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Diplomatic offers Italian cuisine. Nearby restaurants include Gennaro Esposito (4-min walk), Querio (4-min walk), and St. Martin (5-min walk).
7.8.Good.
  • 8.0.Very good

    Very poor breakfast. Only one very slow coffee machine working. Big queue

    Eamonn, 1 night trip, Jan 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff were great and helpful and willing to answer your questions, only bad thing is that the lift is a bit old and takes a while to close.

    Ken, 1 night romance trip, Jan 18, 2020

    Verified Expedia guest review

  • 4.0.Fair

    It was terribly cold inside room ... noisy ... water not so warm & flow of water very weak ...the basin is without curtains ... narrow toilet ... one billow each bed ... terribly old furnitue... narrow corridors ... narriw lifts and very busy & slow ... bad experiences... not recommended at all...

    Ghazi, 4 night business trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent location to train station, however nowhere near city center as it is advertised. Excellent breakfast and Giuseppe at the front desk is the best! He truly cares about customer satisfaction. It would be nice if the rooms had slippers and robes.

    Martha, 4 night family trip, Dec 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location and a good choice

    Good location and a quiet room (mine was at the back). Chilly at night and I had to ask for a blanket and - although there is heating if you prefer. A great breakfast and friendly staff.

    Steve, 3 night business trip, Nov 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This property exceeded my expectations from the friendly check-in to the clean, comfortable and quiet room. The location close to the Porta Susa train station suited me perfectly. The included breakfast offered a good selection of food.

    1 night trip, Oct 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was perfect , very friendly stuff and nice place also close to city center . awesome !

    3 night family trip, Oct 19, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great hotel

    The staff was so kind ,the room was clean ,simple but stylish. Just the shower was not very comfortable because of water pressure .

    Miyuki, 1 night romance trip, Sep 29, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Not happy

    The hotel was very good apart from the garage parking which I was charged €57 for 3 nights secure parking. On the last night my vehicle was entered (presumably by the night staff) and all the I drive system, media and heater controls had been tampered with. I have emailed the hotel with my complaint but as yet have not received an acknowledgement or response from them, which is NOT acceptable. I therefore would not recommend this hotel to anybody travelling with their own vehicle

    David, 3 night trip, Sep 23, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The hardware is bit of old. The rooms smells a bit stale. Location is great, very close to Porta Susa.

    2 night business trip, Sep 17, 2019

    Verified Hotels.com guest review

See all 309 reviews