Guests
All properties in Hagerstown, Maryland, United States of America

Quality Inn & Suites

Hagerstown Art Deco guestrooms with comfy beds

  • Free buffet breakfast, free WiFi, and free parking
From
Rs5,130

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby
  • Lobby
  • Bathroom
  • Exterior
  • Lobby
Lobby. Image 1 of 41.
1 / 41Lobby
920 Dual Hwy, Hagerstown, 21740, MD, United States of America
6.6.Good.
  • Friendly helpful staff. Very accommodating to ones needs.

    Nov 1, 2021

  • Property a bit run down and need of face lift and upgrades. Had kind of old smoke, musty…

    Aug 27, 2021

See all 129 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Easy parking
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 73 smoke-free guestrooms
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Computer station

For families

  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Heart of Hagerstown
  • Hagerstown Suns Municipal Stadium - 17 min walk
  • Maryland Theater - 23 min walk
  • Washington County Museum of Fine Arts - 38 min walk
  • Hagerstown Premium Outlets - 3 mi / 4.9 km
  • Hagerstown Roundhouse Museum - 4.2 mi / 6.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • 1 King Bed, Accessible Roll In Shower, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, Multiple Beds, Accessible, Non Smoking

What’s around

Landmarks

  • Heart of Hagerstown
  • Hagerstown Suns Municipal Stadium - 17 min walk
  • Maryland Theater - 23 min walk
  • Washington County Museum of Fine Arts - 38 min walk
  • Hagerstown Premium Outlets - 3 mi / 4.9 km
  • Hagerstown Roundhouse Museum - 4.2 mi / 6.8 km
  • Greenbrier State Park - 8 mi / 12.8 km
  • Hagerstown Speedway - 8.1 mi / 13 km
  • South Mountain State Park - 9.3 mi / 14.9 km
  • Potomac River - 9.3 mi / 14.9 km
  • Catoctin Mountain Park - 12.2 mi / 19.7 km

Getting around

  • Washington Dulles International Airport (IAD) - 77 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 10 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 32 min drive
  • Martinsburg Station - 27 min drive
map
See on map
920 Dual Hwy, Hagerstown, 21740, MD, United States of America

At a glance

Hotel size

  • This hotel has 73 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Fitness facilities
  • Golfing nearby
  • Downhill skiing nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1968
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Braille signage
  • Closed captioned TV
  • Doorbell/telephone notification
  • Telephone accessibility kit

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Comfort Inn Hagerstown
  • Comfort Inn Hotel Hagerstown
  • Comfort Inn Hagerstown Hotel
  • Quality Inn Hagerstown
  • Quality Hagerstown
  • Comfort Inn Suites Hagerstown
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Hagerstown
  • Quality Inn & Suites Hotel Hagerstown

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Hagerstown Family Diner (10-min walk), Krumpe's Do-Nuts (2.2 mi), and Mango Grill (2.3 mi).
  • Have fun with nearby winter activities like downhill skiing, and in warmer months enjoy a round of golf at the nearby golf course. Quality Inn & Suites also has a fitness center.
6.6.Good.
  • 10.0.Exceptional

    very quite and great location

    Harold, 1 night romance trip, Aug 21, 2021

    Verified Expedia guest review

  • 6.0.Good

    Not family friendly.

    Me and my fiancé had got a room here and overall was not impressed. The halfway smelled of marijuana and the front desk was telling a gentleman that he didn’t want the ladies in the hotel which I had realized when I parked my vehicle that they we’re prostitutes. I will not be staying there ever again!

    William, 1 night trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Wasnt bad for a quick overnight stop for sleep before getting back on the road

    Cleon, 1 night family trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Only complaint they told me breakfast was grab and go but there wasn't anything to grab except juice. I was prepared anyway as I called ahead to ask. It was a 6 hour stay for us so it worked great for a place to sleep.

    Brenda, 1 night family trip, Aug 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The room was clean, and with the usual amenities. The breakfast was terrible. A paper bag filled with a cup of yogurt, a muffin, and a sausage biscuit that had to be heated in the microwave. They were all out of regular coffee (only decaf). We left and went to Denny's.

    1 night romance trip, Aug 4, 2021

    Verified Travelocity guest review

  • 4.0.Fair

    I didn’t get my hundred dollar deposit back because of a dirty sheet. Unacceptable.Sheets can be laundered.

    3 night trip, Aug 3, 2021

    Verified Expedia guest review

  • 6.0.Good

    Ok if options are limited, but I'd look elsewhere

    Front desk manager was pretty rude and the property was run down, but overall it was mostly clean and comfortable for one night stay. I wouldn't plan to spend a long time here.

    Robert, 1 night trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A bit noisy Friday and Saturday evening. No hot breakfast Friday morning. They did have eggs and sausage on Saturday but they were a bit cold and the sausage tasted funny. The waffle machines were not working. Sunday, again the eggs were actually cold and no microwave to heat them up. All right for the price.

    3 night trip, Jul 8, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Disgusted

    I had a horrible experience. The people across from me were so loud I couldn’t sleep. I also found old pee on the toilet. When I told the front desk, the man told me that he would tell his manager in the morning. So I would have to wait until the next morning for it to be cleaned. I was so frustrated and disgusted. I left a night early.

    Aaron, 2 night trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The property itself had a lot of sketchy characters around and smelled of Marijuana. The halls are dark and dinghy but the rooms were ok for the money. We didnt leave the room to check out amenities and the breakfast was cleaned up before they advertised they were serving till but we didn't plan to eat there anyways.

    1 night family trip, Jun 26, 2021

    Verified Expedia guest review

See all 129 reviews