Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Room I had was a little small
kevin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Stuart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, restaurant and bar.
Crystal, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

They changed check-in time without ever notifying us. Parking fee and facility fee not included in reservation. No fridge. No ice available. Overpriced.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

3rd try was not a charm
The Colonnade Hotel has been our "go to" for 20 years staying several times each year while visiting family. The last three reservations were below standard. The rooms have been run down, furniture looks worn, bedding is ill fitting, plumbing has issues and restaurant is not at all the same. The staff at the front desk are not polished, friendly nor helpful. I miss the extra services and effort to connect with guests. Recently, my last 3 stays at the Colonnade have been solo. I am put on the floor near the flight attendants, noise starting at 5 a.m.. The view is horrible (back of homes and allies). The room is often run down. This last stay was not at all improved. This was also my last try at the Colonnade ... "3rd try was not a charm". Need to find another fav. hotel in Boston for the future.
jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasure trip. Excellent hotel with fantastic location
Joanne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Dana, 3-night trip
Verified Hotels.com guest review

2/10 Poor

kathleen, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Near everything
Hotel was in a nice location. Had a problem with the shower, they did not fix it. The room was ok.
Joshua, 2-night family trip
Verified Hotels.com guest review