The Colonnade Hotel has been our "go to" for 20 years staying several times each year while visiting family. The last three reservations were below standard. The rooms have been run down, furniture looks worn, bedding is ill fitting, plumbing has issues and restaurant is not at all the same. The staff at the front desk are not polished, friendly nor helpful. I miss the extra services and effort to connect with guests. Recently, my last 3 stays at the Colonnade have been solo. I am put on the floor near the flight attendants, noise starting at 5 a.m.. The view is horrible (back of homes and allies). The room is often run down. This last stay was not at all improved. This was also my last try at the Colonnade ... "3rd try was not a charm". Need to find another fav. hotel in Boston for the future.