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1 room, 2 adults

Le Bonne Entente

4.5-star4.5 stars
3400 chemin Sainte-Foy, Quebec, QC, G1X1S6, Canada

Suburban hotel with 2 restaurants, near Laurier Quebec
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Malheuresement, mon séjour au chateau Bonne Entente a été une déception. À noter, ma…Feb 19, 2021
  • Very nice place, room was like seen on pictures ! Sep 19, 2020

Le Bonne Entente

from Rs9,073
  • Standard Room, 1 Queen Bed with Sofa bed
  • Superior Room
  • Superior 2 beds
  • Deluxe Suite (Business Lounge Access)
  • Deluxe Room (Business Lounge Access)
  • Standard Room, 1 Queen Bed

What’s around Le Bonne Entente

Landmarks

  • In Sainte-Foy-Sillery-Cap-Rouge
  • Laurier Quebec - 2.3 mi / 3.8 km
  • Aquarium du Québec - 2.5 mi / 4.1 km
  • Cegep de Sainte-Foy - 2.4 mi / 3.9 km
  • Champlain College St. Lawrence - 2.6 mi / 4.2 km
  • University Laval Hospital - 2.6 mi / 4.2 km
  • Quebec Bridge - 2.7 mi / 4.4 km
  • Place de la Cite - 2.7 mi / 4.4 km

Getting around

  • Jean Lesage International Airport (YQB) - 7 min drive
  • Quebec Sainte-Foy Station - 4 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 4 min drive
  • Quebec Palace Station - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-7:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (CAD 15 per day; includes in/out privileges)

  • Wheelchair-accessible parking and van parking on site

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Nightclub
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchairs available on site
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Amerispa health center has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Monte Cristo L'Original - This restaurant serves dinner only.

MC Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Napa Grill (De Saison) - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.

Le Bonne Entente’s small print

Also known as

  • Bonne Entente
  • Le Bonne Entente Hotel
  • Le Bonne Entente Quebec
  • Le Bonne Entente Hotel Quebec
  • Bonne Entente Hotel
  • Bonne Entente Hotel Quebec
  • Bonne Entente Quebec
  • Chateau Bonne Entente Hotel Quebec City
  • Chateau Bonne Entente Sainte Foy
  • Hotel Le Bonne Entente Quebec/Quebec City

Policies

  • The seasonal pool is open from May to October.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property accepts credit cards, debit cards, and cash.

    This property is licensed under an applicable law.Property Registration Number 5843

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee: CAD 15 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Spa access (may be limited)
    • Spa tub access
    • Beach loungers
    • Beach towels
    • Health club access
    • Fitness center access
    • Children's club/arcade access
    • Shuttle service
    • Ski storage
    • Bicycle storage
    • Business center/computer access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs CAD 15 per day with in/out privileges

    Breakfast costs between CAD 10 and CAD 25 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Le Bonne Entente

    • Does Le Bonne Entente offer free cancellation for a full refund?
      Yes, Le Bonne Entente does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Le Bonne Entente?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Le Bonne Entente?
      Yes. Self parking costs CAD 15 per day. Electric vehicle charging is available.
    • Is there a pool at Le Bonne Entente?
      Yes, there's a seasonal outdoor pool and a children's pool.
    • Are pets allowed at Le Bonne Entente?
      Yes, pets are welcome. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Le Bonne Entente?
      You can check in from 4:00 PM - 7:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Le Bonne Entente?
      Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views. Nearby restaurants include Le Subtil (13-min walk), Gusto Saveurs Authentiques (14-min walk), and Ristorante Michelangelo (2.1 mi).
    • What is there to do at Le Bonne Entente and nearby?
      Le Bonne Entente has a nightclub, a spa, and a seasonal outdoor pool, as well as a 24-hour fitness center, an arcade, and a garden.

    Recent reviews

    Very good 8.4 From 925 reviews

    Good 6.0
    We stayed here since it was close to friends. The bed was comfortable and the staff was very friendly. We do not speak french so it was good that they spoke english. I was shocked at all the extra fees when it was time to check out and i had to pay for parking. The food in the hotel restaurant was very good.
    us3 night family trip
    Exceptional 10.0
    Great gataway weekend...
    Our stay was so relaxed, we decided to extend one more night and go to the spa all day ... The food was great and the evenings were great as well while sipping champagne around the fireplace at the Bar!
    Marie-Eve, ca1 night trip
    Very good 8.0
    The jets in the bathtub were not working. The room was not the same as advertised in expedia images when we booked it.
    ca2 night romance trip
    Very good 8.0
    we just stayed here for convenience and because it is dog friendly. Only problem, they had no receptacles to dispose of the waste after picking up after your dog. A slight miss on their part. Overall, a very nice place.
    us3 night family trip
    Very good 8.0
    A little outdated, 1st room we got had dirty carpet, and non working bath tub we asked for.
    Art, us5 night family trip
    Fair 4.0
    Not what I thought?
    The hotel could use a major overhaul and update!
    Celinda, ca1 night business trip
    Fair 4.0
    Room old and the heating system was like a truck in your room and the sink was blocked
    us1 night trip
    Very good 8.0
    Mixed review.
    MC Retaurant and Lounge from start to finish gets an A+. The room was dated, and worn with a dark water stain on the bathroom ceilings, coffee pot did not work. However, there was an iPad preloaded with hotel information, and the bed was amazing as were the pillows.
    Gregory, us1 night business trip
    Very good 8.0
    Liked two workout rooms, free parking, spaciousvroomd. Didn't like heavy duvet or shower that had very stiff controls and complicated operation
    Douglas, ca2 night family trip
    Very good 8.0
    Disappointed
    My stay was a mixed bag. The hotel is beautiful and I had the best massage of my life. But, I was disappointed in the inaccuracy of the hotel description. Room service is not 24 hours, there isn’t an elevator and the shuttle service is subpar. I had to wait 2 hours for a shuttle to the airport and had to pay $7 for the trip. Seems like that should be included. The quality of the room service food was also much less than expected. The room I had was noisy, especially in the morning. If I hadn’t had ear plugs, I wouldn’t have been able to sleep. Overall, the room was nice, but there were rust stains on the tile under the claw foot tub, and I couldn’t figure out how to turn off the extremely loud jacuzzi feature. It was also hard to figure out where things are - for example, the easiest way to get to the spa is to exit the building, but there are hardly any signs to direct you. I guess I just expected a whole lot more from a property with all of these accolades. I got a deeply discounted rate, so I didn’t complain. I don’t think I’ll stay her again. Just expected more.
    us1 night trip

    Le Bonne Entente