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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Panama Jack Resorts Cancun All Inclusive, Cancun, Mexico

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with free water park, near Chac Mool Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel theme is very beautiful, a nice place to vacation. The staff also do a great…Apr 11, 2020
  • Nice pools and access to the beach. There were places for kids to have fun. Coffee bar…Mar 28, 2020

Panama Jack Resorts Cancun All Inclusive, Cancun, Mexico

from Rs13,448
  • Standard Room
  • Junior Suite
  • Junior Suite, Ocean View
  • Family Suite (Junior)
  • Junior Suite, Oceanfront
  • Junior Suite, Beachfront (Walk Out)
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom, Ocean View
  • Suite, 1 Bedroom, Oceanfront
  • Presidential Suite, Ocean View
  • Junior Suite Beachfront Swim Up -Adults Only
  • Premium Junior Suite Lagoon View
  • Premium Junior Suite Ocean View

What’s around Panama Jack Resorts Cancun All Inclusive, Cancun, Mexico

Landmarks

  • In Zona Hotelera
  • La Isla Shopping Mall - 19 min walk
  • Cancun Interactive Aquarium - 19 min walk
  • Cancun Convention Center - 23 min walk
  • Chac Mool Beach - 1 min walk
  • Forum Beach - 17 min walk
  • Gaviota Azul Beach - 24 min walk
  • Costa Occidental de Isla Mujeres National Park - 3 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

At a glance

Key facts

Size

  • 458 rooms
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site

Payment types at the property

* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 5726
  • Conference space size (meters) - 532
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Surcharge for premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Casa de Rosa - Onsite restaurant.

Viaggio - Onsite restaurant. Open daily.

Ventanas - This buffet restaurant overlooks the ocean. Open daily.

Deck 74 - This buffet restaurant overlooks the ocean. Open daily.

At Sunset - Onsite restaurant. Open daily.

Panama Jack Resorts Cancun All Inclusive, Cancun, Mexico’s small print

Also known as

  • Caribe Real
  • Real Gran
  • Caribe Real Resort Spa
  • Gran Caribe Cancun
  • Gran Caribe Real Hotel
  • Gran Caribe Resort All Inclusive Cancun
  • Panama Jack Resorts Cancun All Inclusive Cancun
  • Gran Caribe
  • Gran Caribe Real Resort & Spa
  • Cancun Gran Caribe Real Resort
  • Panama Jack Resorts Cancun All Inclusive Formerly Gran Caribe
  • Gran Caribe Real
  • Panama Jack Resorts Cancun All Inclusive All-inclusive property
  • Gran Caribe Real Cancun
  • Gran Caribe Real Resort
  • Gran Caribe Real Resort All Inclusive
  • Gran Caribe Real Resort All Inclusive Cancun
  • Gran Caribe Resort
  • Gran Real Caribe Resort
  • Gran Real Resort

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Panama Jack Resorts Cancun All Inclusive, Cancun, Mexico

  • Does Panama Jack Resorts Cancun All Inclusive offer free cancellation for a full refund?
    Yes, Panama Jack Resorts Cancun All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Panama Jack Resorts Cancun All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Panama Jack Resorts Cancun All Inclusive?
    Yes, there's free valet parking.
  • Is there a pool at Panama Jack Resorts Cancun All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Panama Jack Resorts Cancun All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Panama Jack Resorts Cancun All Inclusive?
    You can check in from noon to midnight. Check-out time is noon.
  • Are there restaurants at or near Panama Jack Resorts Cancun All Inclusive?
    Yes, there are 7 onsite restaurants.

Recent reviews

Fabulous 8.6 From 1,698 reviews

Very good 8.0
Great safe... second time there.
Gilberto, us2 night trip
Very good 8.0
Drink choices were limited, but, it's an all inclusive. Not all dining options were open but they were very slow due to Corona virus. Mattress was not very comfortable. Overall it was great for the most part!
Wade, us4 night family trip
Very good 8.0
Check in was super slow, definitely needed another person. Our first night there was a Sunday. We were starving and had a hard time getting into a restaurant. It was very busy. The rest of our nights were fine. Easy to get in, but we made sure to be there by 6:00. Overall it was a nice experience and a nice hotel. The staff was friendly, and the food was good. The rooms were clean and comfortable. If you have little kids there is a very fun play area with a pool, pirate ship, and slides.
Amie, us3 night trip

Panama Jack Resorts Cancun All Inclusive, Cancun, Mexico

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