Guinness Arms

Photo gallery for Guinness Arms

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Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of Guinness Arms

Guinness Arms

4.5 star property
Luxury inn in Bury St Edmunds with restaurant and bar/lounge

9.6/10 Exceptional

40 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
Map
The St, Bury St Edmunds, England, IP28 6PS
Main amenities
  • 8 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Terrace
  • Air conditioning
  • Garden
  • Limited hour front desk
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Flat-panel TV
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • The Athenaeum - 18 min drive
  • Abbey Gardens - 19 min drive
  • Theatre Royal - 20 min drive
  • Bury St Edmunds Abbey - 21 min drive
  • Ickworth House - 23 min drive
  • Newmarket Racecourse - 18 min drive
  • High Lodge Thetford Forest - 24 min drive
  • National Stud - 18 min drive

Getting around

  • Cambridge (CBG) - 24 min drive
  • Kennett Station - 11 min drive
  • Newmarket Station - 15 min drive
  • Bury St Edmunds Station - 16 min drive

About this property

Guinness Arms

When visiting Bury St Edmunds, Guinness Arms is a great choice to consider. Guests looking for a bite to eat can check out Beer Garden, which is open for lunch and dinner and offers garden views. A bar/lounge and a terrace are other highlights, and rooms at this luxurious inn offer up nice touches like bathrobes and designer toiletries. Fellow travelers say good things about the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 10:00 PM
  • This property doesn't offer after-hours check-in
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Taking the kids

  • Children's menu

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Beer Garden - Overlooking the garden, this restaurant serves lunch and dinner. A children's menu is available.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: GBP 50 per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for lunch and dinner.

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Guinness Arms Inn
Guinness Arms Bury St Edmunds
Guinness Arms Inn Bury St Edmunds

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.8/10

Property conditions & facilities

10/10 Exceptional

Great weekend getaway
Great.... modern clean room with tea/coffee facilities Obliging staff ..nice bathroom with good power shower .. we ate in the pub which was lovely .. Only downside was no breakfast due to Covid restrictions ... recommended
Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gn
Rupert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gillian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms were lovely and excellent service/food for dinner
Andrea, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A socially distanced thumbs up!
Fabulous room, friendly staff, basically all you could want from a stay.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dale, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well refurbished pub
Very nice room at this recently refurbished pub. Rooms have separate access, food was also excellent and gardens were very attractive. Loads of parking too
joanna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

En route to
Warm welcome and lovely room. Evening meal delicious and served promptly and attentively. Will return if travelling this way
Carol, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A lovely stay in a great location. Staff were friendly and we felt very safe.
1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointed
Rooms nicely decorated and quiet. The restaurant looks lovely and dinner was delicious with a very attentive staff. Now for the cons: advertising some rooms as having a private courtyard but there is no direct access to it from the room, you share it with several other rooms and it is in full view of the restaurant entrance and its garden(full of customers) so no privacy whatsoever.Big signs in rooms indicating they had deep cleaned them as per Government guidelines, that is not true. Dust everywhere: lamp on desk, coffee tray,etc. Small make-up mirror on desk covered in smudged marks and when opening the hardback folder containing hotel information we found a used blue face mask crunched up inside, upon calling reception about it someone came removed said mask with their bare hands, barely uttered a sorry, and left the same folder. Despite featuring as a 4.5 stars hotel, there is no safe in the room to keep valuables and no minibar. The bathroom is minuscule.
maria, 1-night family trip
Verified Hotels.com guest review