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1 room, 2 adults

Raffaello Hotel

4-star4 stars
201 E Delaware Pl, Chicago, IL, 60611, United States of America

4-star hotel with restaurant, near John Hancock Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from November 8 2020 to September 30 2021 (dates subject to change).
  • The room I was in was very cold. The Heat was blowing AC, and they said they’d have the…Oct 26, 2020
  • We were overall pretty much satisfied with our stay at the hotel. The only thing I would…Oct 23, 2020

Raffaello Hotel

  • Basic Room, 1 King Bed
  • Basic Suite
  • Basic Double Room, 2 Double Beds
  • Basic Suite
  • Superior Suite, 1 Bedroom
  • Design Studio
  • Design Double Room
  • Basic Suite, 1 King Bed (ADA)
  • Basic Double Room, 2 Double Beds (ADA)
  • Basic Room, 1 King Bed (ADA)
  • Design Suite, 2 Bedrooms
  • Design Suite, 1 Bedroom
  • Design Double Room, Accessible
  • Design Studio, Accessible
  • Design Suite, 1 Bedroom, Accessible

What’s around Raffaello Hotel

Landmarks

  • In Near North Side
  • John Hancock Center - 3 min walk
  • Water Tower Place - 4 min walk
  • Chicago Riverwalk - 21 min walk
  • Grant Park - 21 min walk
  • House of Blues Chicago - 23 min walk
  • Chicago Theatre - 23 min walk
  • Navy Pier - 25 min walk

Getting around

  • Chicago O'Hare International Airport (ORD) - 34 min drive
  • Chicago Midway Airport (MDW) - 18 min drive
  • Chicago, IL (PWK-Chicago Executive) - 42 min drive
  • Millennium Station - 23 min walk
  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Chicago Station (Red Line) - 10 min walk
  • Clark-Division Station - 15 min walk
  • Grand Station (Red Line) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4:00 PM-4:00 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (USD 50 per night; includes in/out privileges)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Polish
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • In-room safe

Special features

Dining

Pelago - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

DrumBAR - Onsite rooftop bar. Open select days.

Raffaello Hotel’s small print

Also known as

  • Hotel Raffaello
  • Raffaello Hotel Chicago
  • Raffaello Hotel Hotel Chicago
  • Raffaello
  • Raffaello Chicago
  • Raffaello Hotel
  • Raffaello Hotel Chicago
  • Raffaello Hotel Hotel

Policies

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt with a 10 USD surcharge. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property is licensed under an applicable law.Property Registration Number Hotel License

Optional extras

Self parking costs USD 50 per night with in/out privileges

Rollaway beds are available for USD 25.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Raffaello Hotel

  • Does Raffaello Hotel offer free cancellation for a full refund?
    Yes, Raffaello Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Raffaello Hotel currently open?
    This property is closed from November 8 2020 to September 30 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Raffaello Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Raffaello Hotel?
    Yes. Self parking costs USD 50 per night.
  • Are pets allowed at Raffaello Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Raffaello Hotel?
    You can check in from 4:00 PM - 4:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.
  • Are there restaurants at or near Raffaello Hotel?
    Yes, Pelago offers Italian cuisine. Nearby restaurants include Palm Court (4-min walk), Mity Nice Grill (4-min walk), and Doc B’s Restaurant + Bar (4-min walk).
  • What is there to do at Raffaello Hotel and nearby?
    Have fun with nearby activities like cycling, hiking, and sailing. Enjoy amenities like a fitness center and a garden.

Recent reviews

Good 7.8 From 810 reviews

Exceptional 10.0
Great boutique hotel
I liked everything about the property, bedding, size is f room,location and condition
Elaine, us2 night trip
Exceptional 10.0
Miss Ruby was so kind and helpful. She helped us figure out parking and good spots in Chicago
Moonchild22, us1 night family trip
Exceptional 10.0
A nice and roomy clean hotel room. Convenient location and easy off site parking.
Kelly, us1 night family trip
Good 6.0
The hotel didn’t stock the toiletries and upon asking I got some items but they forgot to bring the rest. The coffee machine didn’t work. The AC heat unit would only blow cold air so I just had to turn it off. The WiFi barely worked to keep the Roku apps connected either.
Amy, us4 night business trip
Poor 2.0
the girl at the front desk didn't know what she was doing, so she charged me twice and I was made, the whole check in experience was TERRIBLE!
Jorge A, us1 night family trip
Very good 8.0
Lovely space very comfortable
The memory foam bed and pillows were a very pleasant surprise. The staff was very friendly and helpful. The bath products were lovely. The only downside was there was no closet.
us1 night trip
Very good 8.0
bed not gr8
The king bed was not super comfortable.
us1 night business trip
Fair 4.0
You get what you pay for
The rooms are adequate. The heating system is extremely loud - you can't sleep with it on. Unfortunately at checkout they said they could not store my suitcases for a couple hours whilst sightseeing. Are you supposed to drag them around? These are basic hotel services. Instead, they suggested I go to the convenience store across the street and pay $12 to store two bags for two hours. What kind of solution is that? Any hotel has a small office or room where they can store your bags, and all hotels provide this service. Hospitality means going above and beyond to make your guests' stay easy.
us1 night trip
Exceptional 10.0
Excellent location and very clean our room .bed is the best firm mattress and comfortable
us1 night trip
Very good 8.0
Small bathroom space
Our bathroom in a double room was very small with no counter or cabinet to rest our makeup and hygiene supplies. Just a small shelf above the toilet.
Marcia, us2 night family trip

Raffaello Hotel