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1 room, 2 adults

Omni Jacksonville Hotel, Jacksonville, United States of America

4-star4 stars
Great for familiesThis property has good facilities for families.
245 Water St, Jacksonville, FL, 32202, United States of America

4-star hotel with outdoor pool, near Times-Union Center for the Performing Arts
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,461 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
Amenities
Great amenities
Wellness
Wellness & sports facilities could be improved

Omni Jacksonville Hotel, Jacksonville, United States of America

from Rs7,535
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Accessible
  • Executive Suite, 1 King Bed
  • Premier Room, 1 King Bed, River View
  • Deluxe Room, 1 King Bed
  • Premier Room, 1 King Bed, River View
  • Deluxe Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed, Accessible
  • Executive Room, 1 King Bed, River View
  • Premier Room, 2 Double Beds, River View
  • Suite, 1 King Bed (Hospitality Suite)

What’s around Omni Jacksonville Hotel, Jacksonville, United States of America

Top spots nearby

Recommended by this property

  • Times-Union Center for the Performing Arts (1-minute walk)
  • Jacksonville Landing (4-minute walk)
  • Florida Theatre (7-minute walk)

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 16 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.) - 18 min drive
  • Jacksonville Station - 10 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 2 mi

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool 1
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14000
  • Conference space size (meters) - 1301
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1987
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

JBar - This bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered.

Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Omni Jacksonville Hotel, Jacksonville, United States of America’s small print

Also known as

  • Hotel Omni Jacksonville
  • Jacksonville Omni
  • Jacksonville Omni Hotel
  • Omni Hotel Jacksonville
  • Omni Jacksonville
  • Omni Jacksonville Hotel
  • Omni Jacksonville Hotel Hotel
  • Omni Jacksonville Hotel Jacksonville
  • Omni Jacksonville Hotel Hotel Jacksonville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 7:00 AM to 9:00 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Pet deposit: USD 100.00 per stay

    Optional extras

    Self parking costs USD 14.00 per night

    Valet parking costs USD 20 per night with in/out privileges

    Extended parking is available for an extra charge

    Breakfast costs between USD 10 and USD 25 per person (approximately)

    Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

    WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very good 8.4 From 1,072 reviews

    Exceptional 10.0
    Great staff!
    Stayed there after being evacuated due to a hurricane. The staff were extremely helpful and accommodating during a challenging time for all of us
    Jon, us1 night business trip
    Exceptional 10.0
    Had a great stay
    ANGELA, us2 night family trip
    Very good 8.0
    Nice Riverfront and Downtown Hotel
    The Omni hotel is a great riverfront hotel in downtown Jacksonville. It is well located, and has a professional, friendly staff, with easy access to all things downtown Jacksonville. The rooms were clean, the beds were comfortable and we had great views. Nice lobby, great pool and gym and nice lounge and breakfast area with great hours of operation. The water is hot and stays that way, and they provide valet parking and room service until late hours into the night. I dont really have any complaints, and will stay there again. I do however want to mention they charge for parking, even if you dont use valet. It was $20 for valet and you could go in and out as much as you wanted. Or you could do self parking and it was $7 or so every time you left and went back in. There was also no microwave in the room, and although there was a fridge, they had it stocked with drinks and snacks, which they charged you for if you used. We had to take ours out and put them in the dresser drawer so we were able to refrigerate our left overs from dinner. They also did not offer complimentary breakfast which I did not like. It cost $15 to eat. So with the valet of $20 and the breakfast of $15 each day, it was really not a cost savings to some of the other hotels in the area, where I could have gotten free parking and complimentary breakfast. Also, the pool closed at 10 which I did not like. IMO it should be open at least until midnight for the adults. Other than that it was a good hotel.
    Amber, us1 night trip with friends
    Good 6.0
    Horrible Customer Service
    Staff in the bar have no customer service skills. They need a refresher course on how to treat customers. I won’t be back.
    us1 night romance trip
    Exceptional 10.0
    Weekend getaway to Jacksonville
    We came to Jacksonville for my 14 year old daughter's birthday and do some shopping. We had a wonderful stay! The hotel location was perfect and beautiful. It was easy to access all the areas we wanted to visit. I would definitely return for another stay.
    Beverly, us2 night family trip

    Omni Jacksonville Hotel, Jacksonville, United States of America

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