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Chelsea Hotel, Toronto

Family-friendly hotel with 2 restaurants, near Yonge-Dundas Square

  • Free WiFi
From
Rs6,896

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7.8.Good.
  • Bed was small. little congested rooms compared to other hotels in Toronto.

    Jun 13, 2019

  • When I arrived, I waited for 10 minutes while the security guard talked to the front desk…

    Apr 13, 2021

See all 6,066 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 1590 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 indoor pools
  • Rooftop terrace
  • Breakfast available

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • In Downtown Toronto
  • Yonge-Dundas Square - 6 min walk
  • Toronto Eaton Centre - 8 min walk
  • Hockey Hall of Fame - 17 min walk
  • Royal Ontario Museum - 20 min walk
  • Scotiabank Arena - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Chelsea Room, 2 Double Beds
  • Chelsea Room, 1 King Bed
  • Chelsea Room, 1 Queen Bed
  • Studio, 1 King Bed with Sofa bed, Kitchenette

Location

  • In Downtown Toronto
  • Yonge-Dundas Square - 6 min walk
  • Toronto Eaton Centre - 8 min walk

What’s around

Landmarks

  • In Downtown Toronto
  • Yonge-Dundas Square - 6 min walk
  • Toronto Eaton Centre - 8 min walk
  • Hockey Hall of Fame - 17 min walk
  • Royal Ontario Museum - 20 min walk
  • Scotiabank Arena - 23 min walk
  • Ripley's Aquarium of Canada - 29 min walk
  • CN Tower - 30 min walk
  • Rogers Centre - 33 min walk
  • Toronto City Hall - 9 min walk
  • Art Gallery of Ontario - 16 min walk

Getting around

  • Pearson Intl. Airport (YYZ) - 23 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 8 min drive
  • Union Station - 22 min walk
  • Exhibition Station - 8 min drive
  • Danforth Station - 11 min drive
  • College Station - 5 min walk
  • College St at Bay St Stop - 5 min walk
  • Dundas St West at Yonge St Stop - 5 min walk

At a glance

Hotel size

  • This hotel has 1,590 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite self parking (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Number of indoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 5200
  • Conference space size (meters) - 483

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1975
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • Chinese
  • Croatian
  • Dutch
  • English
  • Filipino
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hungarian
  • Icelandic
  • Italian
  • Japanese
  • Korean
  • Lao
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Thai
  • Turkish
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Market Garden - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Chelsea Eaton
  • Chelsea Hotel, Toronto Hotel
  • Chelsea Hotel, Toronto Toronto
  • Chelsea Hotel, Toronto Hotel Toronto
  • Eaton Chelsea
  • Eaton Chelsea Hotel
  • Eaton Chelsea Hotel Toronto
  • Eaton Chelsea Toronto
  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs CAD 25 per night with in/out privileges

Rollaway beds are available for CAD 30.0 per stay

Breakfast costs between CAD 9 and CAD 19.95 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 50 per accommodation (may vary based on length of stay)

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: CAD 250 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Chelsea Hotel, Toronto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 25 per night. Electric vehicle charging is available.
  • Yes, there are 2 indoor pools and a children's pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 50 per accommodation, per week. Service animals are exempt from fees.
  • You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and Indian cuisine. Nearby restaurants include Barberian's Steak House (3-min walk), Bangkok Garden (4-min walk), and Panera Bread (4-min walk).
  • Chelsea Hotel, Toronto has 2 indoor pools and a sauna, as well as a fitness center and an arcade.
7.8.Good.
  • 2.0.Poor

    Rude front desk No bathrobe No slippers Noisy Dirty

    1 night trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Service

    Excellent service from Farhan at the front desk.

    Glen, 1 night trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Retreat

    It was a wonderful retreat for a difficult week while my daughter was in hospital.

    Cathy, 1 night trip, Mar 15, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Not happy with our stay, the fire alarm went off at 4:50am and we were frantically trying to call front desk, no answer then an announcement was made over the PA saying a certain part of the hotel had to evacuate, it was very confusing for us, we didn’t even get a sorry upon checkout, all they could say was during this covid time there’s nothing we can do. How sad...no one cares about the customer who drove 5 hours with their son who has special needs and don’t get a good sleep, in order to attend the sick kids hospital appt.

    1 night family trip, Feb 7, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    BED BUGS ROOM 2247

    I have stayed many many times at Chelsea Hotel downtown and i do live Toronto i dint go home as i work sunday back so i stayed to book chelsea and i got room 2247

    Masud, 1 night trip, Jan 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overnight Stay

    We spent the night as my husband had two appointments at Toronto General Hospital. We have stayed at the Chelsea many times and each time was good.

    Anita, 1 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean. Felt very safe in the middle of a lockdown. Definitely recommend

    1 night romance trip, Dec 31, 2020

    Verified Expedia guest review

  • 6.0.Good

    Did not control guests who were irresponsible

    Room and the service itself is always amazing here. But maybe it was because of New Years, people seem like they were smoking diffierent stashes, and very loud outside the hallway. I had to wake up in the middle of the night multiple times to see what was going on. Maybe next time, these need to be thoughtfully cared for.

    4 night trip, Dec 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Always a pleasure Chelsea Hotel

    Very nice

    Bernard, 1 night trip, Dec 26, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    I did not enjoy the fact that the heat did not work in the room.

    Diane, 1 night family trip, Dec 17, 2020

    Verified Expedia guest review

See all 6,066 reviews