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Sheraton Dallas Hotel

4-star hotel with 2 restaurants, near Majestic Theater

  • Free WiFi in lobby
From
Rs12,063

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  • Lobby
  • Bathroom
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1 / 51Lobby
8.2.Very good.
  • The only thing i did not like is no one comes in and clean your room daily and supply you…

    Apr 17, 2021

  • Nothing was clean and had my brother move to three rooms before found clean one.

    Apr 9, 2021

See all 389 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Safe
Dining options
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 1840 smoke-free guestrooms
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Terrace
  • Laundry facilities

What’s around

  • In Downtown Dallas
  • Dallas World Aquarium - 15 min walk
  • Sixth Floor Museum - 18 min walk
  • Kay Bailey Hutchison Convention Center - 20 min walk
  • American Airlines Center - 25 min walk
  • Reunion Tower - 26 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Junior Suite, 2 Queen Beds, Non Smoking
  • Junior Suite, 2 Queen Beds, Non Smoking
  • Executive Suite, Non Smoking

Location

  • In Downtown Dallas
  • Dallas World Aquarium - 15 min walk
  • Sixth Floor Museum - 18 min walk

What’s around

Landmarks

  • In Downtown Dallas
  • Dallas World Aquarium - 15 min walk
  • Sixth Floor Museum - 18 min walk
  • Kay Bailey Hutchison Convention Center - 20 min walk
  • American Airlines Center - 25 min walk
  • Reunion Tower - 26 min walk
  • Majestic Theater - 5 min walk
  • Dallas Museum of Art - 8 min walk
  • Klyde Warren Park - 11 min walk
  • Dallas Farmer's Market - 13 min walk
  • Perot Museum of Nature and Science - 18 min walk

Getting around

  • Love Field Airport (DAL) - 15 min drive
  • Dallas-Fort Worth International Airport (DFW) - 21 min drive
  • Dallas Union Station - 22 min walk
  • Dallas Medical-Market Center Station - 10 min drive
  • West Irving Station - 17 min drive
  • St Paul Station - 4 min walk
  • Deep Ellum Station - 9 min walk
  • Akard Station - 9 min walk

At a glance

Hotel size

  • This hotel has 1,840 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 35 lbs

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Covered onsite self parking (USD 23.00 per night; includes in/out privileges)
  • Covered onsite valet parking (USD 32.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 60
  • Conference space
  • Conference space size (feet) - 40800
  • Conference space size (meters) - 3790

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1959
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 50-inch plasma TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Open Palette - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.

Small print

Also known as

  • Dallas Hotel Sheraton
  • Sheraton Dallas Resort
  • Dallas Adam Mark Hotel
  • Sheraton Hotel
  • Sheraton Dallas Hotel Hotel
  • Sheraton Dallas Hotel Dallas
  • Sheraton Dallas Hotel Hotel Dallas
  • Dallas Sheraton
  • Dallas Sheraton Hotel
  • Hotel Sheraton Dallas
  • Sheraton Dallas
  • Sheraton Dallas Hotel
  • Sheraton Hotel Dallas
  • Adam Mark Dallas
  • Adam's Mark Dallas

Optional extras

Covered self parking costs USD 23.00 per night with in/out privileges

Covered valet parking costs USD 32.00 per night with in/out privileges

Buffet breakfast is offered for an extra charge of USD 24 per person (approximately)

Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Pool access available from 6:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A 0.763 percent city/local tax will be charged
  • 0.9 percent destination fee will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Dallas Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs USD 23.00 per night. Valet parking costs USD 32.00 per night. Electric vehicle charging is available.

  • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

  • Yes, pets are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.

  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

  • Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Dallas Chop House (6-min walk), Porto di Roma (7-min walk), and Lizard Lounge (7-min walk).

  • Sheraton Dallas Hotel has 2 bars and an outdoor pool, as well as a 24-hour fitness center.
8.2.Very good.
  • 8.0.Very good

    I think they should really do is put a microwave inside the room it was very inconvenient to go down just to microwave your food!

    Stormy, 2 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Top 5 hotel in Dallas

    Breny, 1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Horrible hotel experience

    My stay was very disappointing from the time I arrived, we were told that we couldn’t valet due to it being full. This was very inconvenient due to the fact that I have a 1 year old. We had to park at a parking lot that was 2 blocks away which was dangerous at 11 pm. Once we arrived in our room, the bed sheets were FILTHY, and the bath tub was extremely dirty. The bottom of the tub was completely dark-filled with dirt. This is a pandemic we’re in and we couldn’t get a decent, clean room. I also tried using the vending machine, but it was broken-wouldn’t take any change. I will never stay at his hotel again.

    Amber, 1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved it just couldn’t get comfortable that night.

    Joe, 1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Loud music at three in the am from another room. Took and hour for them to turn it off.

    D'Lisa, 2 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Parking ruined our stay, we won't be back.

    Hotel was fine. Bed was too soft, fridge didn't cool we'll enough so I had to toss some of our food, and there was no microwave. Otherwise room was nice, clean, and had an excellent view of the city. Parking was a nightmare. We paid $23 to park in the garage but when we got back from dinner there was no parking. We drove around for over an hour trying to find a spot in the garage. The kids were upset and tired, there were drunk people driving fast and swerving towards cars in the garage. Also people driving dangerously fast to get spots before other people. My son was actually scared and kept asking to go to another hotel just to leave the parking garage. There were lots of empty spots but you couldn't get in them bc there are concrete posts blocking them, or people who parked in the middle of 2 or even 4 spots! Didn't see anyone monitoring the garage at all. We were on our way out of the garage to cancel our room and get our stuff out when we FINALLY found a spot. It took forever to get into it bc it was also blocked by a post, but my husband managed and we finally got the kids in bed. It put a huge damper on our trip bc we were all tired the next day. I was happy to get such a good deal on the room but lesson learned, it wasn't worth it.

    1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome hotel.

    After reading all the reviews I decided to try it even knowing could it be a bad experience and I traveled with my family. But SURPRISE! It was GREAT! I parked my car next door, parking it's outside but it's 10dlls every 12hrs, ended saving 15 dlls. Because the parking at hotel is 35. Hotel was clean, nice to stayed in there. We walked around, there's a lot of parks for kids, shops, restaurants, live music. Very nice! I will go back soon.

    Diana, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was nice, except the parking. It was full and we drove around for like 20 mins trying to find parking and I thought it was going to be free, but had to pay for parking.

    Silvia, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    View

    Loved the view

    Whitley, 1 night trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Unfortunate

    Arrived at check-in and the front desk did not have my reservation at all. They said they had not been receiving anything from a 3rd party. They told me there was nothing I could do but contact my 3rd party and have them forward my information to them. It was 1 AM and there was an estimated wait time of 4-6 hours for an agent to get on the line with me. Once everything was straightened out and got up to our room in the middle of the night, the AC was out and not working. It was over 80° in the room. We called the front desk and they said maintenance would be out in about 10 minutes but took them about 30 minutes and another 30 minutes to fix the problem. We didn’t get to sleep until almost 5 AM and we were only spending one night here. I essentially paid over a $100 for a couple hours of sleep.

    1 night trip, Mar 19, 2021

    Verified Hotels.com guest review

See all 389 reviews