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1 room, 2 adults

Hyatt Place Indianapolis/Keystone

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
9104 Keystone Crossing, Indianapolis, IN, 46240, United States of America

Suburban hotel with bar/lounge, near Fashion Mall at Keystone
  • Free full breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The staff was very friendly and accommodating. The breakfast wasn’t bad. The beds were…Apr 6, 2021
  • All of the less-than-perfect items on my list are COVID related - grab and go breakfast,…Mar 26, 2021

Hyatt Place Indianapolis/Keystone

from Rs5,987
  • Guest Room, Room, 2 Double Beds
  • Guest Room, Room, 1 King Bed
  • Room, 2 Double Beds (High Floor)
  • Room, 1 King Bed (High Floor)
  • Room, 1 King Bed, Accessible, Bathtub

What’s around Hyatt Place Indianapolis/Keystone

Landmarks

  • Heart of Indianapolis
  • Fashion Mall at Keystone - 9 min walk
  • Butler University - 7.6 mi / 12.2 km
  • Glendale Town Center - 4.1 mi / 6.6 km
  • Castleton Square - 4.6 mi / 7.4 km
  • Indianapolis Art Center - 4.6 mi / 7.4 km
  • Waterpark at Monon Community Center - 4.8 mi / 7.7 km
  • Climb Time Indy - 4.9 mi / 7.8 km

Getting around

  • Indianapolis International Airport (IND) - 39 min drive
  • Indianapolis Station - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking and van parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Microwave in a common area
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hyatt Place Indianapolis/Keystone’s small print

Also known as

  • Hyatt Place Hotel Indianapolis/Keystone
  • Indianapolis Hyatt Place Indianapolis/Keystone Hotel
  • Hotel Hyatt Place Indianapolis/Keystone
  • Hyatt Indianapolis Keystone
  • Hyatt Indianapolis Keystone
  • Hyatt Place Indianapolis/Keystone Hotel
  • Hyatt Place Indianapolis/Keystone Indianapolis
  • Hyatt Place Indianapolis/Keystone Hotel Indianapolis
  • Hyatt Place Indianapolis/Keystone
  • Hyatt Place Indianapolis/Keystone Hotel
  • Hyatt Place Indianapolis/Keystone Hotel Indianapolis
  • Hyatt Place Indianapolis/Keystone Hotel Indianapolis
  • Hyatt Place Indianapolis/Keystone Hotel
  • Hyatt Place Indianapolis/Keystone Indianapolis
  • Hotel Hyatt Place Indianapolis/Keystone Indianapolis

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Place Indianapolis/Keystone

  • Does Hyatt Place Indianapolis/Keystone offer free cancellation for a full refund?
    Yes, Hyatt Place Indianapolis/Keystone does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hyatt Place Indianapolis/Keystone?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hyatt Place Indianapolis/Keystone?
    Yes, there's free self parking.
  • Are pets allowed at Hyatt Place Indianapolis/Keystone?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hyatt Place Indianapolis/Keystone?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Hyatt Place Indianapolis/Keystone?
    Yes. Nearby restaurants include The Cheesecake Factory (10-min walk), Sullivan's (10-min walk), and P.F. Chang's (11-min walk).

Recent reviews

Very good 8.2 From 405 reviews

Fair 4.0
There were stains on bedding and couch. The fee for pets was too high considering it is for extra cleaning and the room didn’t seem clean. The lingering smell of pot all evening wasn’t very comforting either!
us1 night family trip
Exceptional 10.0
Great
Awesome stay, super clean and the staff was friendly and helpful when I needed extra blankets.
Tyshun, us1 night family trip
Exceptional 10.0
Indy stay
Great place to stay. Close to shopping and food. Very safe. Hotel is always clean and staff is always friendly.
Cindi, us1 night business trip
Fair 4.0
Lower your prices
Upon arrival I was thinking it was ok, checked in water damage on the side of bed mold going up wall. Heat can't go pass 75, which is crazy for the Illinois weather we have its negative. The bathroom has no vent for moisture to let out while showering, so the ceiling is peeling and it's brown at the top, had a brown dirty shower tub liner rolled up at back of tub, inside of toilet was brown like no housekeeping had been done. In the parking lot were tons of young males with guns, seems like the kickitspot hotel and not the shopping area hotel I assumed seeing its by the fashion mall. Workers were nice and that's about it
Jasmine, us1 night trip with friends
Exceptional 10.0
Great stay!
Staff was friendly & room was spacious and clean. Staff even provided me with a mask when mine broke & free toothbrush & toothpaste. I would definitely recommend.
Kas, us1 night family trip
Good 6.0
The room was overall nice,but we had no hot water! Taking a shower was not a pleasant experience!
Stephanie, us1 night romance trip
Exceptional 10.0
The staff was great and made me feel very welcome! I love the spacious rooms at the Hyatt Place. The Keystone location is in the heart of shops and restaurants. And just a few minutes from I-465. Super convenient!
CINDY, us1 night business trip
Exceptional 10.0
We came to Indy from TN because of a family emergency. The staff was wonderful and that help us get through this hard time of the passing of our loved one. Thank you for just providing quality service.
Miah, us4 night family trip
Very good 8.0
Awesome facility
Amazing staff. Friendly service. Comfortable, and quiet. Always makes guest feel welcome.
Sandra, us2 night family trip
Very good 8.0
Nice area. Nice staff. Pleasant stay. I found it comfortable that guests were allowed to visit the bar and gathering areas in this covid paranoid time. Nice stay.
Dale, us1 night romance trip

Hyatt Place Indianapolis/Keystone