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El Cid Castilla Beach Hotel

Photo gallery for El Cid Castilla Beach Hotel

Outdoor pool, pool umbrellas
On the beach, beach towels, fishing
On the beach, beach towels, fishing
On the beach, beach towels, fishing
Outdoor pool, pool umbrellas

Overview of El Cid Castilla Beach Hotel

El Cid Castilla Beach Hotel

3.5 star property
Mazatlán beachfront resort with 4 restaurants and outdoor pool

7.6/10 Good

1,006 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110

Room options

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 7 min drive
  • Olas Altas Beach - 20 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 40 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Mary's - 4 min walk
  • La Concha - 4 min walk
  • F.I.S.H - 4 min walk
  • La Casa Country - 5 min walk
  • Fat Fish - 12 min walk

About this property

El Cid Castilla Beach Hotel

El Cid Castilla Beach Hotel is a great choice for your beach stay in Mazatlán, putting you near activities like snorkeling, parasailing, and sailing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. LA ALHAMBRA RESTAURANT, one of 4 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights include 2 bars/lounges, a free kid's club, and a fitness center. Fellow travelers like the pool and helpful staff.

All-inclusive

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 500 units
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 9 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • Onsite self parking (MXN 50 per day)
  • Onsite valet parking (MXN 50 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Boat tours
  • Shopping
  • Fishing
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • 27 holes of golf
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Wheelchair accessible

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Stay connected

  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 200 per day (1-device limit, rates may vary)
  • WiFi is available in public areas for MXN 200 (1-device limit, rates may vary)
  • Airport shuttle service is offered for an extra charge of MXN 320 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 150 per day
  • Rollaway beds are available for MXN 150 per day

Parking

  • Self parking costs MXN 50 per day
  • Valet parking costs MXN 50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing there's a smoke detector on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

Frequently asked questions

Does El Cid Castilla Beach Hotel offer free cancellation for a full refund?
Yes, El Cid Castilla Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at El Cid Castilla Beach Hotel?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at El Cid Castilla Beach Hotel on 6 February 2023 start from ₹14,290, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at El Cid Castilla Beach Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Cid Castilla Beach Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at El Cid Castilla Beach Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at El Cid Castilla Beach Hotel?
Yes. Self parking costs MXN 50 per day. Valet parking costs MXN 50 per day. Electric vehicle charging is available.
Is airport shuttle service offered by El Cid Castilla Beach Hotel?
Yes, an airport shuttle is available. The charge is MXN 320 per person one-way.
What are the check-in and check-out times at El Cid Castilla Beach Hotel?
You can check in from 4:00 PM - 9 PM. Check-out time is noon.
What is there to do at El Cid Castilla Beach Hotel and nearby?
Have fun with onsite activities like fishing and boat tours, and practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 bars and a fitness center. El Cid Castilla Beach Hotel also has spa services.
Are there restaurants at or near El Cid Castilla Beach Hotel?
Yes, there are 4 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views. Nearby restaurants include Mary's (4-min walk), La Concha (4-min walk), and F.I.S.H (4-min walk).
Does El Cid Castilla Beach Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Cid Castilla Beach Hotel like?
El Cid Castilla Beach Hotel is located on the waterfront in Zona Dorada, a short 17-minute walk from El Cid Country Club Golf Course and 15 minutes' walk from Punta Camaron Beach.

Reviews

7.6

Good

8.2/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Andres, 1-night trip
Verified Hotels.com guest review

6/10 Good

we booked 5 rooms well in advance and did not honor our requests, one was 3 beds for 3 adults and we were They only gave 2 beds, ANOTHER ONE WAS A KING Bed And WE GOT 2 SMALL BEDS, they don't have the service from bar in the pool, in the patio you see rats, my van for 15 passageers had to pay parking when we paid all inclusive, we had to pay for wifi, the bar after 6pm has poor service with only space for 30 people and queuing up for a drink.
ruben, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice and very comfy and safe hotel i will stay again if I needed Very recommendable.
Jesus, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

We checked in to our room to fine hair in the bed sheets and dirt and dust throught out the room>
Kenneth, 6-night romance trip
Verified Expedia guest review

6/10 Good

Everything is super close to the hotel but the charge for wifi and room service is not included to to the all inclusive service also staff are so rude and don’t even offer you service at the pool the rooms don’t have a fridge and the hotel does not sell water so make sure you bring your own water
Fabiola C, 4-night family trip
Verified Expedia guest review

6/10 Good

I liked the private swimming pool for adults. Some of the staff not very friendly, I payed for a king size bed and they switched it to 2 full size beds or maybe queen but really small. I told them I wanted a king size bed and they pretty much told me take it or leave it
Paul, 4-night romance trip
Verified Expedia guest review

6/10 Good

Matilde Gonzalez, 5-night trip
Verified Expedia guest review

2/10 Poor

The hotel was very dirty, disgusting and outdated. “All inclusive” yet I had to pay for wifi. I would not recommend this hotel to anyone.
Jose, 4-night trip
Verified Expedia guest review

2/10 Poor

Juana, 1-night trip
Verified Expedia guest review

6/10 Good

The area is great but the staff at the hotel is terrible they do not know how to greet or treat the customers. Asking simple question led staff to be annoyed or will ignore and not answer.
Jonathan, 6-night romance trip
Verified Expedia guest review