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All properties in Marseille, Bouches-du-Rhone, France

Ibis Marseille Centre Gare Saint Charles

3-star hotel with restaurant, near Old Port of Marseille

  • Free WiFi
From
Rs5,659

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Square Narvik, Esplanade Saint Charles, Marseille, 13001, Bouches-du-Rhone, France
7.8.Good.
  • bed bugs and mosquitos

    Aug 19, 2021

  • Walls are very thin in the hotel was kept awake most nights by people slamming there…

    Aug 17, 2021

See all 416 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Convenient
Walkable
Quiet
Shopping
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 172 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In 1st Arrondissement
  • Old Port of Marseille - 13 min walk
  • La Vieille Charite - 22 min walk
  • Le Dôme - 32 min walk
  • Museum of European and Mediterranean Civilisations - 33 min walk
  • Fort Saint Jean - 33 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Twin Beds
  • Premium Double Room, 1 Double Bed with Sofa bed
  • Standard Double Room, 1 Double Bed

What’s around

Landmarks

  • In 1st Arrondissement
  • Old Port of Marseille - 13 min walk
  • La Vieille Charite - 22 min walk
  • Le Dôme - 32 min walk
  • Museum of European and Mediterranean Civilisations - 33 min walk
  • Fort Saint Jean - 33 min walk
  • Marseille Ferry Terminal - 39 min walk
  • Notre-Dame de la Garde - 40 min walk
  • La Corniche - 3 mi / 4.9 km

Getting around

  • Marseille - Provence Airport (MRS) - 27 min drive
  • Marseille Saint Charles Station - 8 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 9 min walk
  • Arenc Euroméditerranée Station - 4 min drive
  • Réformés-Canebière Metro Station - 8 min walk
  • St. Charles Station - 8 min walk
  • Noailles Station - 14 min walk
map
See on map
Square Narvik, Esplanade Saint Charles, Marseille, 13001, Bouches-du-Rhone, France

At a glance

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 17 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Arcade/game room

Working away

  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 1776
  • Conference space size (meters) - 165
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 26-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

NARKIK -Le Bistro Burger - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Bar Rendez-Vous - This bar serves breakfast and light fare. Open 24 hours. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10.90 for adults and EUR 5.45 for children (approximately)
  • Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 5 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 17 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted.

Also known as

  • ibis Marseille Gare Saint Charles
  • Ibis Marseille Centre Gare Saint Charles Hotel
  • Ibis Gare Saint Charles Hotel
  • Ibis Marseille Centre Gare Saint Charles
  • Ibis Gare Saint Charles
  • Ibis Marseille Gare Saint Charles Hotel Marseille
  • Ibis Marseille Centre Gare Saint Charles Hotel
  • Ibis Marseille Centre Gare Saint Charles Marseille
  • Ibis Marseille Centre Gare Saint Charles Hotel Marseille

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ibis Marseille Centre Gare Saint Charles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 17 per night. Parking spots may be limited.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 5 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 20 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, NARKIK -Le Bistro Burger offers French cuisine. Nearby restaurants include Ashourya (6-min walk), Le Debouche (7-min walk), and L'Entre Pots (7-min walk).
  • Ibis Marseille Centre Gare Saint Charles has an arcade.
7.8.Good.
  • 6.0.Good

    No frills

    Ok for a quick stay close to train station, but that’d be the only reason to stay there again. Zero amenities. Shower so small I couldn’t shave my legs 🙄 and I’m 5’8. There was no room to move. Bare bones place

    Andrea L, 1 night trip with friends, Jul 31, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I called the hotel ahead to save a parking spot for me. They didnt and I had to park at the train station nearby. When I addressed this the receptionist was not apologetic. The only positive thing about this hotel is that it's close to gare St Charles

    Michele, 1 night family trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    dining difficulty

    found it difficult to dine in the restaurant as I do not have a smart phone to download the menu.

    G C, 3 night trip with friends, Jul 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    this was for one night stay before meeting friends.

    G C, 1 night trip, Jul 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I arrived at 5pm on the 28/12 and i had an amasing view on the Basilique Notre Dame de la Gardeon the 3rd floor which was very pleasant. Also the staff was amazing (1 lady and 1 man at the reception) who helped me print my coach ticket and to find a phone charge that i forgot. Sorry i don't remember their name but they were very professional and friendly. I booked this hotel as i didn't want to drive early in the morning as i had to take a coach from St Charles to the Alpes at 8am. This hotel is only 2 minutes walk from the St Charles train and tube station and 5 minutes walk from the coach station. They also have a bar, room service and breakfast whch start from 4am which is great for early departure.

    1 night family trip, Dec 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    George

    satisfaction

    3 night business trip, Nov 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Go to hotel for Marseilles

    Good hotel close to station, car rental etc. Great staff. Clean and short walk to centre, old port etcc

    Nazim, 2 night business trip, Nov 6, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Good hotel, not the best location

    The hotel itself was well maintained and the service was friendly. Just so you know, being right next to the train station means right next to a freight area that works most of the night. Well after midnight there is banging and loud noises outside the window. Since the A/C was off and it was warm, we needed the window open, but then the loud noises made sleeping difficult. Also, be aware, that walking around the area where the hotel was is a bit sketchy, you need to stick to main streets.

    David, 3 night trip, Oct 30, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Quite disappointing... Excellent location though.

    The airconditioning is not working. When I told the reception they said it has already switched to heating but it should be something which can be controlled by the person staying in the room because temperature comfort is subjective. The bathroom is not that clean. You can see "water marks" on the floor of the bathroom. The towels do not look as clean as well. There isn't even a complimentary toothbrush in the room. The reception cannot be contacted easily because they changed how they are contacted versus the instructions on the room phone and I was not advised. I cannot contact them at 3 am on the first night when there was someone making so much noise on the room above mine. I was disappointed with my stay because I have stayed in 3 other Ibis in 3 other cities across the globe and they're usually very clean. I do not expect 5 star on a 3 star hotel but this is too much. To be fair, a couple of good points is the reception staff are very accommodating and location is excellent.

    3 night trip, Oct 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice well run hotel right next to Gare St. Charles railway station. Nothing too fancy but everything works.

    1 night trip, Oct 26, 2019

    Verified Expedia guest review

See all 416 reviews