Front desk help was amazing! Room was large. My room had two large beds, but they were rock hard. Same could be said for the couch in the room, looked great, but very uncomfortable. Bathroom looked nice with a free standing soaking tub, but was hard to use as this was also the shower, and water went everywhere. Oddly, there was no clothes storage in the room, I had to live out of my suitcase for the week. Overall, its a nice hotel, in a very convenient part of town. However, it was lacking some of my "American style" amenities that I usually look for in a hotel.