Guests
All properties in Agios Nikolaos, Crete, Greece

Cayo Exclusive Resort & Spa

5-star beachfront hotel with spa, near Plaka Beach

  • Free buffet breakfast, free WiFi, and free parking
From
Rs33,169

Image gallery

  • Room, 2 Bedrooms, Connecting Rooms, Sea View - Guest Room
  • Room, 2 Bedrooms, Connecting Rooms, Sea View - Guest Room
  • Beach
  • Beach
  • Room, 2 Bedrooms, Connecting Rooms, Sea View - Guest Room
Room, 2 Bedrooms, Connecting Rooms, Sea View - Guest Room. Image 1 of 215.
1 / 215Room, 2 Bedrooms, Connecting Rooms, Sea View - Guest Room
Elounda, Plaka, Agios Nikolaos, 72053, Greece
9.6.Exceptional.
  • The hotel is great ,but i paid for heated pool and got cold pool.

    Jul 21, 2021

  • Beautiful Hotel. Best place we have ever stayed in! Can only highly recommend it!

    Jun 10, 2021

See all 17 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 74 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool

For families

  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Terrace
  • Furnished balcony or patio

What’s around

  • On the beach
  • Plaka Beach - 4 min walk
  • Spinalonga - 18 min walk
  • Hiona Beach - 3.5 mi / 5.6 km
  • Elounda Windmills - 3.8 mi / 6.2 km
  • Lake Voulismeni - 9.5 mi / 15.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room, 1 Bedroom, Private Pool, Sea View
  • Superior Room - Private Pool Sea View
  • Cayo Grand Pool Villa Premium Sea View
  • Superior Room Sea View
  • Deluxe Two-Bedroom Heated Pool Villa Premium Sea View
  • Room, 2 Bedrooms, Connecting Rooms, Sea View
  • Premium Room, Sea View (Private Heated Pool)
  • Family Duplex, Private Pool, Sea View (Pool basement Level)

Location

Elounda, Plaka, Agios Nikolaos, 72053, Greece
  • On the beach
  • Plaka Beach - 4 min walk
  • Spinalonga - 18 min walk

What’s around

Landmarks

  • On the beach
  • Plaka Beach - 4 min walk
  • Spinalonga - 18 min walk
  • Hiona Beach - 3.5 mi / 5.6 km
  • Elounda Windmills - 3.8 mi / 6.2 km
  • Lake Voulismeni - 9.5 mi / 15.3 km
  • Port of Agios Nikolaos - 9.9 mi / 16 km
  • Ancient City of Lato - 15.4 mi / 24.8 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 54 min drive
  • Sitia (JSH) - 100 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19. Antigen screening is available at no charge, once per stay. PCR screenings are available for EUR 40, once per stay. Additional screenings are available for EUR 20 per antigen screening and EUR 60 per PCR screening. Guests should contact the front desk upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free buffet breakfast daily
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach shuttle
  • Beach umbrellas
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Helicopter/airplane tours on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Beach towels
  • Pool sun loungers
  • Health club
  • Pool umbrellas

Working away

  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1292
  • Conference space size (meters) - 120

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2020
  • Elevator
  • Terrace

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • German
  • Greek
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • In-room massage available
  • Furnished balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Armonia has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

The Restaurant - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.

The Pool Restaurant - Overlooking the ocean and pool, this diner specializes in international cuisine and serves lunch and light fare. Open select days.

Greek Gourmet Restaurant - Overlooking the ocean and pool, this theme restaurant specializes in Greek cuisine and serves dinner only. Reservations are required. Open select days.

The Bar - This bar overlooks the ocean. Open select days.

The Beach House - This beachfront brasserie specializes in international cuisine and serves lunch and light fare. Open select days.

Small print

Also known as

  • Cayo Exclusive Resort Spa
  • Cayo Exclusive Resort & Spa Hotel
  • Cayo Exclusive Resort & Spa Agios Nikolaos
  • Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Optional extras

Rollaway beds are available for EUR 52.0 per day

Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (one-way, Maximum occupancy 3)

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The seasonal pool is open from June to October.

Pool access available from 10:00 AM to 6:00 PM.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 14 years old are not allowed in the spa.

Guests must contact this property in advance to reserve cribs/infant beds.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Tourism fee: EUR 4 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Cayo Exclusive Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed during January, February, March, November, December, and April. The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
    • Fitness facilities
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
  • Yes, there are 4 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views. Nearby restaurants include Despina (2.4 mi), Palio Kantouni (2.5 mi), and Anemomylos (2.7 mi).
  • Yes, an airport shuttle is available. The charge is EUR 120 per vehicle one-way.
  • Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Cayo Exclusive Resort & Spa also has 2 bars and a seasonal outdoor pool, as well as a health club and spa services.
9.6.Exceptional.
  • 10.0.Exceptional

    Perfect break

    The hotel was brand new and a lovely oasis of calm. The staff couldn't have been more helpful or friendly,and the views were incredible.

    1 night trip, Oct 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Was für ein herrliches Resort!

    Wenn Ihr eine schöne Lage, weit vom Tourismus für die Massen möchtet, Cayo ist das richtige! Wir wollten wegen Coronavirus etwas ruhiges mit guten Möglichkeiten zum Essen, Schwimmen und Relaxen vor Ort. Die Lage in Plaka/Elounda ist sowieso schön mit mehreren Luxus Resorts. Cayo is m.E. das Beste mit genau der richtigen Mischung von Luxus und Modernität. Staff war extra super freundlich. Üblich in Griechenland aber hier next Level. Privater Pool und Restaurants (3 Stück) waren fast täglich genutzt. Privater Strand was DIE Option mit komfortablen Liegen und Bedienung. Zum ersten Mal haben wir fast alles im Resort gemacht. Nicht unbedingt unsere Styl aber wir wollten jeden Moment geniessen. Wir haben ein paar andere Restaurants in der Nähe besucht. Alle waren OK, aber wir wollten immer zurück ins Hotel. Spa ist auch zu empfehlen mit vielen Möglichkeiten. Das einzige Minus: die Live Musik gehört nicht dazu. Einfach zu altmodisch und mit sehr wenig Mut und Leidenschaft von der zwei Singern. Also lieber etwas cooles, wie der Rest bitte.

    Michel, 10 night trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Paradise in Crete

    Dream hotel in beautiful Crete. Newly opened resort with great infra-structure and incredible service. The whole staff is well prepared and extremely friendly. The accomodation is very spacious and modern. Great provate pool with incredible ocean view.

    Frederico, 4 night trip with friends, Oct 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sehr gepflegt und ruhig gelegen. Zum Entspannen und Kraft tanken perfekt. Nettes Personal stets sehr serviceorientiert. Frühstück, Roomservice und Restaurant immer sehr frisch und lecker. Kommen gerne wieder.

    Daniel, 4 night romance trip, Oct 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Ruhig, sehr aufmerksames und freundliches Personal, tolle Anlage, es könnte ein bisschen mehr Abwechslung am Abendbuffet geben

    3 night romance trip, Oct 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Premium quality and magnificent decoration

    Great brand new hotel with stunning view and very friendly staff. The contemporary design aligned with the scenery and the nature.

    3 night trip, Aug 27, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    5 ⭐️ ?....

    Nice new hotel, nice rooms and pool, nice location Far from 5 star service Breakfast not 5 ⭐️ same everyday and hot food is not hot Dinner in Ambrosia, waste of money, Kelari restaurant is not opened

    Mette, 2 night trip, Aug 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wird bald zum Geheimtipp !

    a newly opened hotel. Very modern which, however, was well adapted to the Greek style of the environment. The rooms are very spacious. The private pool that belongs to the lounger and seat is great. Everything was very clean. Beds very comfortable. The hotel has 2 shared pools with enough loungers. On your own beach you will be pampered by the friendly hotel staff. Padded leagues are available to hotel guests free of charge. The bath towel is ready on the loungers and can be changed without any problems. The entry into the sea will certainly be optimized. The hotel chauffeur brings you to and from the beach. Hotel toilets are also available on the beach and always clean! Thank you. Breakfast and dinner in buffet form are in the dining room, made possible by the friendly attentive staff. Thank you. Kudos to the whole management, service, cleaning staff they all do a good job. I am convinced that if everything is fine-tuned, the Hotel Gaya will be a secret tip. Hans-Peter and Max

    Max, 12 night trip, Aug 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lorin, 3 night trip, Jun 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night trip, Oct 3, 2020

    Verified Ebookers guest review

See all 17 reviews