Best Western Plus Charlotte/Matthews Hotel

Photo gallery for Best Western Plus Charlotte/Matthews Hotel

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Best Western Plus Charlotte/Matthews Hotel

Best Western Plus Charlotte/Matthews Hotel

2.5 star property
No-frills Charlotte guestrooms with soaking bathtubs

7.2/10 Good

611 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is Rs 99
Price available on 23/06/2022
Map
2501 Sardis Road N, Charlotte, NC, 28227
Main amenities
  • 88 guestrooms
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In East Forest
  • McAlpine Creek Greenway - 4 min drive
  • Matthews Community Center - 6 min drive
  • Carolina Courts Indian Trail - 10 min drive
  • Bojangles' Coliseum - 10 min drive
  • The Park Expo & Conference Center - 11 min drive
  • Ovens Auditorium - 12 min drive
  • Phillips Place - 13 min drive
  • Mint Museum Randolph - 14 min drive
  • SouthPark Mall - 18 min drive
  • Independence Park - 12 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive
  • Concord, NC (USA-Concord Regional) - 33 min drive
  • Charlotte Station - 18 min drive

About this property

Best Western Plus Charlotte/Matthews Hotel

When you stay at Best Western Plus Charlotte/Matthews Hotel, you'll be within a 15-minute drive of Fillmore Charlotte and Charlotte Convention Center. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Rooms feature bonuses like refrigerators and microwaves, along with deep soaking tubs and LCD TVs. The convenient parking and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM

Taking the kids

  • Children stay free

What to do

  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Best Plus Charlotte Matthews
Best Western Plus Charlotte/Matthews Hotel Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Best Western Plus Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Overall score and ratings

7.2

Good

7.6/10

Cleanliness

7.7/10

Staff & service

6.9/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Exceptional

Josue, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Don’t
This place was pretty dumpy! We left a day early and didn’t even care that e we would loss the money.
Heather, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

LAWRENCE, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Laundry room not functioning. I called two days prior and was told there were laundry services on site. No alternative solution offered. Could not connect to wi-fi with work laptop and there was no tech assistance.
Troy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jon, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Disgusting!
Disgusting pretty much sums up this property. At checkin, the woman checking us in stopped to “refresh” another guest’s room cards instead of finishing with our checkin. The hotel smelled like stale cigarette smoke and urinal cakes. At breakfast, tables were dirty and it appear people off the streets were coming in to eat. One young woman was eating there, had an ankle tracking device and then I saw her in the parking lot in a piece of junk car with a dog. The overall condition of the hotel was dirty and outdated. Will never stay there again!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean and just what we needed
Perfect quick stay for my family. Free breakfast was great!
Sherry, 2-night family trip
Verified Hotels.com guest review

6/10 Good

8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Timmy, 1-night trip
Verified Hotels.com guest review