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Buena Vista Suites

Family-friendly resort with spa, near Lake Buena Vista Factory Stores

  • Free full breakfast, free WiFi, and free parking
From
Rs9,495

Image gallery

  • Exterior
  • Exterior
  • Outdoor Pool
  • Pool
  • Exterior
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8.2.Very good.
  • Faasr too many things went wrong for me to give it a good review. From the broken down…

    Jun 15, 2019

  • The first room we went into was a disaster and was not the room we paid for. We had to…

    Mar 18, 2021

See all 2,136 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Easy parking
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 279 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 1 outdoor and 2 outdoor tennis courts

Feel at home

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Private bathroom
  • Number of living rooms
  • Separate sitting area

What’s around

  • Lake Buena Vista Factory Stores - 14 min walk
  • Orlando Vineland Premium Outlets - 2.5 mi / 4.1 km
  • Disney Springs® - 4.7 mi / 7.6 km
  • Epcot® - 6 mi / 9.6 km
  • Universal CityWalk - 9.4 mi / 15.2 km
  • Universal Studios Florida - 9.7 mi / 15.6 km
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Suite, 1 King Bed, Accessible
  • Deluxe Suite, 1 King Bed
  • Deluxe Suite, 2 Queen Beds
  • Suite, 2 Queen Beds

Location

  • Lake Buena Vista Factory Stores - 14 min walk
  • Orlando Vineland Premium Outlets - 2.5 mi / 4.1 km
  • Disney Springs® - 4.7 mi / 7.6 km

What’s around

Landmarks

  • Lake Buena Vista Factory Stores - 14 min walk
  • Orlando Vineland Premium Outlets - 2.5 mi / 4.1 km
  • Disney Springs® - 4.7 mi / 7.6 km
  • Epcot® - 6 mi / 9.6 km
  • Universal CityWalk - 9.4 mi / 15.2 km
  • Universal Studios Florida - 9.7 mi / 15.6 km
  • Magic Kingdom® Park - 9.7 mi / 15.7 km
  • Mall at Millenia - 11.7 mi / 18.9 km

Getting around

  • Orlando International Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 18 min drive
  • Orlando Station - 19 min drive
  • Kissimmee Station - 21 min drive
  • Theme park shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 279 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4:00 PM-5:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Golfing nearby
  • Pool umbrellas
  • Tennis on site
  • Spa tub

Working away

  • 24-hour business center
  • Number of meeting rooms - 3
  • Computer station

Services

  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Island Spa at Caribe Rotyale has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Bistro Pizza Express - This restaurant specializes in pizza and serves dinner and light fare.

The Vista Bistro - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Valencia Room - Overlooking the pool, this buffet restaurant specializes in American cuisine and serves breakfast and light fare. Open daily.

Small print

Also known as

  • Buena Vista Suites
  • Buena Vista Suites Resort
  • Buena Vista Suites Orlando
  • Buena Vista Suites Resort Orlando
  • Buena Vista Suites Hotel
  • Buena Vista Hotel Orlando
  • Buena Vista Suites Hotel Orlando
  • Buena Vista Suites Orlando
  • Buena Vista Suites Resort Orlando
  • Buena Vista Suites Resort

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Theme park shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 11:00 PM.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 19.07 per accommodation, per night

Resort fee inclusions:

  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Buena Vista Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability).
  • Yes, there are 2 onsite restaurants, featuring pizza and pool views. The dining venue will be unavailable from September 9 2020 to June 1 2021 (dates subject to change). Nearby restaurants include Carrabba's Italian Grill (2 mi), Panera Bread (2.1 mi), and Benihana (2.8 mi).
  • Practice your swing on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and soothe your senses in the spa tub. Buena Vista Suites also has an outdoor pool and a fitness center, as well as spa services.
8.2.Very good.
  • 10.0.Exceptional

    I stayed next door at caribe. I was told that the Buena was not open.

    Peter, 2 night trip, Mar 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel!

    We actually stayed at the Caribe Royale which is next door. Buena Vista Suites appeared to be in the middle of remodeling or something. It was a gorgeous property, the staff were very welcoming, and the room was very comfortable. I loved the Bath and Body Works toiletries, especially since it was my favorite scent! Our only complaint was our television. Only 2 or 3 channels worked and it wasn't anything worth watching. We would definitely return and recommend this hotel.

    Kelli, 2 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Dated, lovely hotel with good service & amenities

    This old girl has definitely seen better days. Lobby carpet was worn, but clean. Seating in the restaurant was cracked vinyl, but comfortable. Restaurant service was top notch, food was acceptable. No exhaust fan in the room bathroom. Toilet was a rocking chair. Excellent toiletries and clean towels and sheets. The fixtures in the room were dated, without a USB charging port in sight, but they were in the lobby. Broken handle on the dresser and missing retaining bar in the refrigerator. The pool was gorgeous, clear and sparkling. The arcade was good, apart from a pair of air hockey tables that wouldn't seem to be able to float a feather. Service was acceptable: restaurant servers patient and prompt, desk service friendly and helpful in person. Tried calling the front desk and got no answer 3 different times. I would stay again.

    Jennifer, 2 night family trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    urprise change in hotel

    We were very surprised at arriving to Buena Vista Suites with signs saying check in was at the hotel /resort next door( why wasn’t this mentioned) The WHOLE HOTEL WAS CLOSED!! The resort next door( once you found your way to the front entrance) was beautiful but surprisingly empty. Couldn’t have been more than10% occupancy but acceptable with the pandemic shut downs. Room was an upgrade and off the menu free breakfast fantastic as were the staff. Only complaint although minor was the outlet in the outer vanity area would not hold a plug and it would have been much better to have bedside lamps with USB portals because there were NO accessible outlets to charge your phone near the bed. Also WHY do you have to have a room card to get OUT of the hotel parking. Confusing Better signage would have been nice. The resort was nice and clean and staff Very friendly. Not their fault but it was a ghost town. Sad! Thank you for an enjoyable stay.

    1 night trip, Jan 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The stay was not in the hotel I booked. When you arrive they redirect you to the hotel next to it. The Buenavista Hotel is apparently closed or in reparation, so it should not be offered for booking.

    Miriam, 2 night family trip, Jan 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    we could stay in that hotel but they give us another one and I loved it.

    3 night family trip, Jan 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything Great at our stay

    Was transferred to prior to check in. Next door we stayed, the hotel name was Caribe Royale Orlando. It was decorated beautifully. Everything outside and inside was well maintained and clean. The breakfast was great choices. Thanks Hotel.com

    HELEN, 1 night family trip, Dec 31, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    On our way to the hotel we read reviews which told us we didn’t even get to stay at the hotel we booked. We called and this was confirmed. Upon arriving staff was friendly and we were told we’d be charged the same fees as the hotel we booked under instead of the new one we were staying at. We didn’t get charged parking, but at this point we were charged a higher resort fee. I’ve messaged the hotel to hopefully have this corrected. The room was very spacious and clean. The hot tub was not open which was disappointing. We had a pleasant experience minus being able to hear other guests easily.

    Courtney, 1 night family trip, Dec 25, 2020

    Verified Orbitz guest review

  • 2.0.Poor

    Buena Vista Closed

    I booked to stay at Buena Vista but upon arrival was directed to Caribe. They told us we would be staying at Caribe instead of Buena Vista because Buena Vista was closed. Caribe is a much older hotel and the rooms smell as old as they look. No one informed us ahead of time that our booking would change.

    Cynthia, 1 night family trip, Dec 16, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Warning

    Beware. This hotel has not reopened since Covid. We received no email, no communication regarding the fact that they were changing our reservation and putting us in another hotel, the Caribe Royal. We would have liked prior notice so we had the option to find another hotel. We’ve stayed at Buena Vista Suites before and loved how new, spacious and modern the hotel was. We were so looking forward to going back to that wonderful hotel after a long day just to find out that they put us in and old, out dated hotel next door. The bed was terrible, lumpy and warped. The pillows are the worst ever! All of us woke up with stiff necks from extremely over stuffed, firm pillows. The bathroom was so outdated, not even close to the bathroom we had booked. We were scared to sit on the sofa it was sunken in and old. Positives were that staff was friendly, pool was beautiful, games were on site, breakfast was free and not a buffet and parking was free. Very disappointed. If you book here, call before to confirm that they’re actually open.

    Brittany, 1 night trip, Dec 12, 2020

    Verified Hotels.com guest review

See all 2,136 reviews