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Best Western Hospitality Hotel & Suites - Grand Rapids

2.5 stars2.5 stars
5500 28th Street SEGrand RapidsMI49512United States of America
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Good3.6 / 5
Room
Room is all right
Location
Great location
Food
Delicious food
Breakfast
Tasty breakfast
251See all 251 Hotels.com reviews
From 475 reviewsTripAdvisor Traveller Rating

Best Western Hospitality Hotel & Suites - Grand Rapids

from Rs4,276
  • Z-Standard queen
  • suite- 1 king non-smoking whirlpool
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Z-Standard 1 King
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite-I King smoking Whirlpool
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed, Accessible
  • z-king ste ns w/sofa sleeper
  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed, Accessible, Bathtub
  • z- standard 2 queens smoking
  • z-standard king smoking
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • z-king ste smoking w/sofa sleeper
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Kitchenette

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 15:00:00-7 AM
  • Check-out time is 11:00:00
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available on request) *

Parking

  • Free self parking

  • Extended parking *

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Also known as

  • Best Western Hospitality Grand Rapids
  • Best Western Hospitality Hotel
  • Best Western Hospitality Hotel Grand Rapids
  • Best Western Hospitality Hotel And Suites
  • Best Western Grand Rapids
  • Grand Rapids Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100.00 per stay

Pet deposit: USD 10.00 per day

Optional extras

Extended parking is available for an extra charge

Rollaway beds are available for USD $10.00 per day

Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 70.00 per stay)

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built 1970
  • Elevator/lift
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Hospitality Hotel & Suites - Grand Rapids’s small print

Also known as

  • Best Western Hospitality Grand Rapids
  • Best Western Hospitality Hotel
  • Best Western Hospitality Hotel Grand Rapids
  • Best Western Hospitality Hotel And Suites
  • Best Western Grand Rapids
  • Grand Rapids Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100.00 per stay

Pet deposit: USD 10.00 per day

Optional extras

Extended parking is available for an extra charge

Rollaway beds are available for USD $10.00 per day

Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 70.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 251 reviews

Best Western Hospitality Hotel & Suites - Grand Rapids
Good3.0 / 5
The tub had a red substance inside the tub.
1 night romance trip
Best Western Hospitality Hotel & Suites - Grand Rapids
Outstanding5.0 / 5
Quiet and clean hotel
Everything was nice except it was hard to regulate the water temperature for the shower. I was surprised that breakfast was served on both levels of the hotel. That was very nice.
1 night family trip
Best Western Hospitality Hotel & Suites - Grand Rapids
Outstanding5.0 / 5
Breakfast was very tasty.
1 night business trip
Best Western Hospitality Hotel & Suites - Grand Rapids
Excellent4.0 / 5
Great stay
We loved our over night stay and will be back again soon! We did notice a smell of old smoke in our room but we left the window open for a while and it helped! We did contact the front desk staff and they apologized and asked if we'd like to move rooms or if they could somehow make it better for us. We chose to stay in the room because it wasn't terrible and we had already unpacked. The room its self and both bathrooms were extremely clean! The pool and hot tub were clean and well maintained!
1 night romance trip
Best Western Hospitality Hotel & Suites - Grand Rapids
Outstanding5.0 / 5
Convenient, Friendly, Budget great!
The stay was just fine. Trouble with a plugged up toilet, but was taken care of quickly. Room was large for a walker and wheelchair to maneuver. Comfortable for 3 people.
2 night trip with friends

See all reviews

Best Western Hospitality Hotel & Suites - Grand Rapids

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